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Mercedes-Benz of Shrewsbury

(207 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–7:00pm
Tuesday 8:00am–8:00pm 7:00am–7:00pm
Wednesday 8:00am–8:00pm 7:00am–7:00pm
Thursday 8:00am–8:00pm 7:00am–7:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00am
Sunday 12:00pm–4:00pm Closed

Inventory

See all 42 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2020.
At Mercedes-Benz of Shrewsbury we will work hard to make sure you have a great buying experience from the time you get on our lot and for the life of your vehicle. Our friendly salespeople provide the highest levels of customer satisfaction making us your best choice for a Mercedes-Benz. We have a car lot full of great looking Mercedes-Benz vehicles including popular models such as the C-Class E-Class M-Class GL-Class and S-Class.
Family Owned and Operated since 1964! See what makes us different from ordinary car dealers!

Service center

Phone number

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–2:00am
Sunday
Closed

Reviews

(207 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Shrewsbury from DealerRater.

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The process of purchasing my dream car was absolutely

The process of purchasing my dream car was absolutely flawless with you guys! Everything was explained thoroughly, I never felt mislead or pressure. As a female buying a car for the first time in quite a few years I was very nervous, but the team at MB Shrewsbury took all of those nerves away. From the scheduling accommodations made for the test drive, the phone calls and texts to answer all of my questions, to the genuine nature of both Arthur and Maurice, there was a smile on my face throughout the entire process. I truly can't say enough great things about them, but I will say I'm very grateful to have chosen this dealership and highly recommend them to anyone looking to buy a Mercedes!

The process of purchasing my dream car was absolutely

The process of purchasing my dream car was absolutely flawless with you guys! Everything was explained thoroughly, I never felt mislead or pressure. As a female buying a car for the first time in quite a few years I was very nervous, but the team at MB Shrewsbury took all of those nerves away. From the scheduling accommodations made for the test drive, the phone calls and texts to answer all of my questions, to the genuine nature of both Arthur and Maurice, there was a smile on my face throughout the entire process. I truly can't say enough great things about them, but I will say I'm very grateful to have chosen this dealership and highly recommend them to anyone looking to buy a Mercedes!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Nice experience with my first C-class C300 purchase.

Nice experience with my first C-class C300 purchase. Nick is very personal and knowledgeable, Anjula is warm and friendly, Amie is a pleasure to work with. Although there’re some small things not clear or missed, they were quick to explain or fix them.

Nice experience with my first C-class C300 purchase.

Nice experience with my first C-class C300 purchase. Nick is very personal and knowledgeable, Anjula is warm and friendly, Amie is a pleasure to work with. Although there’re some small things not clear or missed, they were quick to explain or fix them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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John Shaw in service in an amazing advisor.

John Shaw in service in an amazing advisor. I have been going to him for years. He’s simply the best and most efficient

John Shaw in service in an amazing advisor.

John Shaw in service in an amazing advisor. I have been going to him for years. He’s simply the best and most efficient

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Sleazy sales man at its finest, went in there to purchase

Sleazy sales man at its finest, went in there to purchase a car through my bank, insisted to try to sell me financing option through them even though I refused and wanted to purchase the car through my bank… avoid this salesman at all cost rude and disrespectful… I don’t know what mike thought I owed him but he lost a sale.

Sleazy sales man at its finest, went in there to purchase

Sleazy sales man at its finest, went in there to purchase a car through my bank, insisted to try to sell me financing option through them even though I refused and wanted to purchase the car through my bank… avoid this salesman at all cost rude and disrespectful… I don’t know what mike thought I owed him but he lost a sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

We're terribly sorry for the misunderstanding. Our team was simply trying to explain that we are an agent for your selected Credit Union and that we could process the paperwork through your bank of choice right here from the dealership to simplify the process and get you driving away in your new car. We sincerely apologize that it wasn't conveyed as clearly as it needed to be.

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We bought a used car from Andrzej and could not be

We bought a used car from Andrzej and could not be happier. He was extremely pleasant, very professional, and nice. He prepared the car quickly and came in on his day off to transfer the car.

We bought a used car from Andrzej and could not be

We bought a used car from Andrzej and could not be happier. He was extremely pleasant, very professional, and nice. He prepared the car quickly and came in on his day off to transfer the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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2 months my car sat.

2 months my car sat. Water was left in the trunk under the spare tire.

2 months my car sat.

2 months my car sat. Water was left in the trunk under the spare tire.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I had an amazing experience working with Tim who is the

I had an amazing experience working with Tim who is the manager and Arthur. They are professional, seasoned and helpful in understanding my requirements and working with me I highly recommend doing business with them.

I had an amazing experience working with Tim who is the

I had an amazing experience working with Tim who is the manager and Arthur. They are professional, seasoned and helpful in understanding my requirements and working with me I highly recommend doing business with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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This was the best experience I’ve ever had selecting and

This was the best experience I’ve ever had selecting and buying a new car. Jaime was very patient, knowledgeable and accommodating as I test drove multiple cars, considered options and worked out a deal.

This was the best experience I’ve ever had selecting and

This was the best experience I’ve ever had selecting and buying a new car. Jaime was very patient, knowledgeable and accommodating as I test drove multiple cars, considered options and worked out a deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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At MB of Shrewsbury I had the best dealership and

At MB of Shrewsbury I had the best dealership and car-buying experience to-date. My salesman was Ben Boomer who not only made sure we get ample time to test drive the vehicles we were interested in but also made the sales process extremely smooth. Ben went above an beyond to make sure the car gets registered (in RI because I was purchasing out of state) in no-time. I literally had the vehicle delivered to me in 2 business days. Not only will I be going back there but I recommend to everyone to work with Ben on your next car purchase, used or new.

At MB of Shrewsbury I had the best dealership and

At MB of Shrewsbury I had the best dealership and car-buying experience to-date. My salesman was Ben Boomer who not only made sure we get ample time to test drive the vehicles we were interested in but also made the sales process extremely smooth. Ben went above an beyond to make sure the car gets registered (in RI because I was purchasing out of state) in no-time. I literally had the vehicle delivered to me in 2 business days. Not only will I be going back there but I recommend to everyone to work with Ben on your next car purchase, used or new.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Went out of way to make my service experiance great.

Went out of way to make my service experiance great.highly recomend asking for Ryan

Went out of way to make my service experiance great.

Went out of way to make my service experiance great.highly recomend asking for Ryan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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