Mercedes-Benz of Shrewsbury

John Shaw in service in an amazing advisor. I have been going to him for years. He’s simply the best and most efficient

Sleazy sales man at its finest, went in there to purchase a car through my bank, insisted to try to sell me financing option through them even though I refused and wanted to purchase the car through my bank… avoid this salesman at all cost rude and disrespectful… I don’t know what mike thought I owed him but he lost a sale.

We bought a used car from Andrzej and could not be happier. He was extremely pleasant, very professional, and nice. He prepared the car quickly and came in on his day off to transfer the car.

2 months my car sat. Water was left in the trunk under the spare tire.

I had an amazing experience working with Tim who is the manager and Arthur. They are professional, seasoned and helpful in understanding my requirements and working with me I highly recommend doing business with them.

This was the best experience I’ve ever had selecting and buying a new car. Jaime was very patient, knowledgeable and accommodating as I test drove multiple cars, considered options and worked out a deal.

At MB of Shrewsbury I had the best dealership and car-buying experience to-date. My salesman was Ben Boomer who not only made sure we get ample time to test drive the vehicles we were interested in but also made the sales process extremely smooth. Ben went above an beyond to make sure the car gets registered (in RI because I was purchasing out of state) in no-time. I literally had the vehicle delivered to me in 2 business days. Not only will I be going back there but I recommend to everyone to work with Ben on your next car purchase, used or new.

Went out of way to make my service experiance great.highly recomend asking for Ryan

Best car buying experience I have ever had ... Ben Boomer is a true asset to your sales team. Thank you!

Tim is the coolest dude ever. A true gentlemen. Did my deal for me mostly on a Saturday because the salesman was off that day. I had kinda given up bc I was told by someone else it would take about 4 weeks, and he called the next day and i wasn't expecting it, and told me mostly 2 weeks and right he was part of the delay was my fault otherwise it would have been 10 days I think. The car was already priced very competitvely, came with new brakes and tires, no mercedes dealer in the country could even come close to the price considering the low mileage, and I checked them all online. Its a shame more car dealers including mercedes don't have mangers like Tim. He is the best. Yes he is that good. Finally someone who cares about customers, and keeping them, not just a quick sale. He treats you like a family friend. explains everything very clearly. And my next car, an suv which will be a mercedes again, I will only deal with Tim. I bought out of state over the phone, etc and he set up a runner to pick up my trade in and deliver the newer CPO certified Pre owned mercedes. Mike and Arthur are also top notch stand up guys, gentlemen. This dealership doesn't make you feel that they are trying to treat you like you don't know the real car prices and then try to make as much profit as possible. I don't like car dealerships bc the way you normally treat you like a dummy, and try to suck as much cash our of your pocket as they can while they con you about the real price or artificially jack up the prices bc a shortage of vehicles going on at this time.. I won't buy a mercedes anywhere else but here.