Reviews
The process of purchasing my dream car was absolutely
The process of purchasing my dream car was absolutely flawless with you guys! Everything was explained thoroughly, I never felt mislead or pressure. As a female buying a car for the first time in quite a few years I was very nervous, but the team at MB Shrewsbury took all of those nerves away. From the scheduling accommodations made for the test drive, the phone calls and texts to answer all of my questions, to the genuine nature of both Arthur and Maurice, there was a smile on my face throughout the entire process. I truly can't say enough great things about them, but I will say I'm very grateful to have chosen this dealership and highly recommend them to anyone looking to buy a Mercedes!
The process of purchasing my dream car was absolutely
The process of purchasing my dream car was absolutely flawless with you guys! Everything was explained thoroughly, I never felt mislead or pressure. As a female buying a car for the first time in quite a few years I was very nervous, but the team at MB Shrewsbury took all of those nerves away. From the scheduling accommodations made for the test drive, the phone calls and texts to answer all of my questions, to the genuine nature of both Arthur and Maurice, there was a smile on my face throughout the entire process. I truly can't say enough great things about them, but I will say I'm very grateful to have chosen this dealership and highly recommend them to anyone looking to buy a Mercedes!
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nice experience with my first C-class C300 purchase.
Nice experience with my first C-class C300 purchase. Nick is very personal and knowledgeable, Anjula is warm and friendly, Amie is a pleasure to work with. Although there’re some small things not clear or missed, they were quick to explain or fix them.
Nice experience with my first C-class C300 purchase.
Nice experience with my first C-class C300 purchase. Nick is very personal and knowledgeable, Anjula is warm and friendly, Amie is a pleasure to work with. Although there’re some small things not clear or missed, they were quick to explain or fix them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
John Shaw in service in an amazing advisor.
John Shaw in service in an amazing advisor. I have been going to him for years. He’s simply the best and most efficient
John Shaw in service in an amazing advisor.
John Shaw in service in an amazing advisor. I have been going to him for years. He’s simply the best and most efficient
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sleazy sales man at its finest, went in there to purchase
Sleazy sales man at its finest, went in there to purchase a car through my bank, insisted to try to sell me financing option through them even though I refused and wanted to purchase the car through my bank… avoid this salesman at all cost rude and disrespectful… I don’t know what mike thought I owed him but he lost a sale.
Sleazy sales man at its finest, went in there to purchase
Sleazy sales man at its finest, went in there to purchase a car through my bank, insisted to try to sell me financing option through them even though I refused and wanted to purchase the car through my bank… avoid this salesman at all cost rude and disrespectful… I don’t know what mike thought I owed him but he lost a sale.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're terribly sorry for the misunderstanding. Our team was simply trying to explain that we are an agent for your selected Credit Union and that we could process the paperwork through your bank of choice right here from the dealership to simplify the process and get you driving away in your new car. We sincerely apologize that it wasn't conveyed as clearly as it needed to be.
We bought a used car from Andrzej and could not be
We bought a used car from Andrzej and could not be happier. He was extremely pleasant, very professional, and nice. He prepared the car quickly and came in on his day off to transfer the car.
We bought a used car from Andrzej and could not be
We bought a used car from Andrzej and could not be happier. He was extremely pleasant, very professional, and nice. He prepared the car quickly and came in on his day off to transfer the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
2 months my car sat.
2 months my car sat. Water was left in the trunk under the spare tire.
2 months my car sat.
2 months my car sat. Water was left in the trunk under the spare tire.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I had an amazing experience working with Tim who is the
I had an amazing experience working with Tim who is the manager and Arthur. They are professional, seasoned and helpful in understanding my requirements and working with me I highly recommend doing business with them.
I had an amazing experience working with Tim who is the
I had an amazing experience working with Tim who is the manager and Arthur. They are professional, seasoned and helpful in understanding my requirements and working with me I highly recommend doing business with them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was the best experience I’ve ever had selecting and
This was the best experience I’ve ever had selecting and buying a new car. Jaime was very patient, knowledgeable and accommodating as I test drove multiple cars, considered options and worked out a deal.
This was the best experience I’ve ever had selecting and
This was the best experience I’ve ever had selecting and buying a new car. Jaime was very patient, knowledgeable and accommodating as I test drove multiple cars, considered options and worked out a deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
At MB of Shrewsbury I had the best dealership and
At MB of Shrewsbury I had the best dealership and car-buying experience to-date. My salesman was Ben Boomer who not only made sure we get ample time to test drive the vehicles we were interested in but also made the sales process extremely smooth. Ben went above an beyond to make sure the car gets registered (in RI because I was purchasing out of state) in no-time. I literally had the vehicle delivered to me in 2 business days. Not only will I be going back there but I recommend to everyone to work with Ben on your next car purchase, used or new.
At MB of Shrewsbury I had the best dealership and
At MB of Shrewsbury I had the best dealership and car-buying experience to-date. My salesman was Ben Boomer who not only made sure we get ample time to test drive the vehicles we were interested in but also made the sales process extremely smooth. Ben went above an beyond to make sure the car gets registered (in RI because I was purchasing out of state) in no-time. I literally had the vehicle delivered to me in 2 business days. Not only will I be going back there but I recommend to everyone to work with Ben on your next car purchase, used or new.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Went out of way to make my service experiance great.
Went out of way to make my service experiance great.highly recomend asking for Ryan
Went out of way to make my service experiance great.
Went out of way to make my service experiance great.highly recomend asking for Ryan
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair