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Nicknamed \"Artie G\", he joined Mercedes-Benz of Shrewsbury a year ago to sell and promote a leading luxury brand in the automotive market.","emailTxt":"Agordon@wagnermotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/f03514427aa3.jpg","drDealerId":24682,"dealerEmpStartDtUtc":"1488326400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":461775,"personPtyId":34942342,"firstName":"Paul","lastName":"Brown","titleText":"Business Manager","emailTxt":"pbrown@wagnermotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/28ba12089cd7.jpg","drDealerId":24682,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":454304,"personPtyId":35342802,"firstName":"Jon","lastName":"King","titleText":"Delivery Specialist","emailTxt":"jeking@wagnermotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/45a6185de4a0.jpg","drDealerId":24682,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":454307,"personPtyId":34270463,"firstName":"Tim","lastName":"Klingenberger","titleText":"Pre-Owned Sales Manager","emailTxt":"tklingenberger@wagnermotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/83082fe32332.jpg","drDealerId":24682,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":451634,"personPtyId":34004436,"firstName":"Anjula","lastName":"Amarasinghe","titleText":"VIP Account Manager","emailTxt":"Aamarasinghe@wagnermotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/5d5842334a55.jpg","drDealerId":24682,"dealerEmpStartDtUtc":"1498867200","industryStartDtUtc":"912470400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":454305,"personPtyId":34245970,"firstName":"Matt","lastName":"Petisce","titleText":"Sales Manager","shortBioText":"I have been in this industry for over 30 years and still enjoy helping clients get the best deal. I enjoy golfing, classic cars, remodeling and best of all, making your dream come true. Please call me direct at 508-581-5647.","emailTxt":"mpetisce@wagnermotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/792950bec4b5.jpg","drDealerId":24682,"dealerEmpStartDtUtc":"1470009600","industryStartDtUtc":"517968000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":454366,"personPtyId":34304379,"firstName":"Aaron","lastName":"Allsopp","titleText":"General Sales Manager","shortBioText":"Originally from Southern California, I relocated with my family to New England in 2010. We were forced to quickly acclimate to the cold and now we look forward to the changing seasons. We love monster trucks, princess parties, all of the Disney movies and enjoying meals together.\r\n\r\nI started selling BMW's back in 2003 and moved into management in 2008. Even with almost 15 years in the automobile business, I still see and learn new things about this business every day. If there is anything I can do to help, please let me know.","emailTxt":"Aallsopp@wagnermotors.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/058f9ebfdd10.jpg","drDealerId":24682,"dealerEmpStartDtUtc":"1485907200","industryStartDtUtc":"1057017600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":454317,"personPtyId":34246020,"firstName":"Emile","lastName":"Colon","titleText":"Service Advisor","shortBioText":"Born & raised in Waltham Massachusetts. Former NCO in the U.S.A.F. After military service, began career in the automotive industry. High honors graduate from Universal Technical Institute. Picked up by Mercedes Benz Elite Training Program. Graduated with high honors. Been helping others with all of their Mercedes Benz concerns ever since.","emailTxt":"ecolon@wagnermotors.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/5c3df5ac6712.jpg","drDealerId":24682,"dealerEmpStartDtUtc":"1383264000","industryStartDtUtc":"1322697600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":454315,"firstName":"Ryan","lastName":"McClay","titleText":"Service Advisor","emailTxt":"rcclay@wagnermotors.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/f4fc052384f8.jpg","drDealerId":24682,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":454297,"personPtyId":34248635,"firstName":"Andrzej","lastName":"Nowakowski","titleText":"Client Advisor","emailTxt":"anowakowski@wagnermotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/f55b7720c8a3.jpg","drDealerId":24682,"dealerEmpStartDtUtc":"1333238400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":454314,"firstName":"Dustin","lastName":"O'Brien","titleText":"Service Advisor","emailTxt":"dobrien@wagnermotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/3856541e8afd.jpg","drDealerId":24682,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":454316,"firstName":"Lance","lastName":"Mitchell","titleText":"Service Manager","emailTxt":"lmitchell@wagnermotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/c55fadfe73b4.jpg","drDealerId":24682,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":454301,"personPtyId":34246018,"firstName":"Mike","lastName":"Lemming","titleText":"Client Advisor","shortBioText":"Hi, I'm Mike Lemming, Sales Consultant here at Mercedes-Benz of Shrewsbury. I have been in the car business for about 5 years and love every minute of it! I was born and raised near Tampa, Florida and relocated to Massachusetts in 2012. Cars are a passion of mine and providing an exceptional car buying experience is my goal! Call me at any time! I am here to help..","emailTxt":"mlemming@wagnermotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/8548cb4d80c7.jpg","drDealerId":24682,"dealerEmpStartDtUtc":"1427846400","industryStartDtUtc":"1383264000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":454298,"firstName":"Benjamin","lastName":"Boomer","titleText":"Client 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Mercedes-Benz of Shrewsbury

Rectangle 48
Sales 8:00 AM - 6:00 PM
Service 7:00 AM - 6:00 PM

Mercedes-Benz of Shrewsbury Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

12:00 PM - 4:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 2:00 AM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2018

At Mercedes-Benz of Shrewsbury we will work hard to make sure you have a great buying experience from the time you get o

...

n our lot and for the life of your vehicle. Our friendly salespeople provide the highest levels of customer satisfaction, making us your best choice for a Mercedes-Benz. We have a car lot full of great looking Mercedes-Benz vehicles, including popular models such as the C-Class, E-Class, M-Class, GL-Class and S-Class.

"Family Owned and Operated since 1964! See what makes us different from ordinary car dealers!"

Reviews

4.7 out of 5 4.7
93 lifetime reviews. Includes reviews of Mercedes-Benz of Shrewsbury from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 22, 2018

    I recently bought a GLC from Mercedes Benz of Shrewsbury. I have purchased several cars from this dealership over the last 12 years and consistently find... their sales, finance and service teams to be outstanding, very professional, friendly and courtesy. The dealership clearly goes above and beyond for its customers! I highly recommend Mercedes Benz of Shrewsbury.

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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Arthur Gordon

    Fleet Account Manager, New/Used Sales

    (5.0) 26 reviews

    Paul Brown

    Business Manager

    (5.0) 22 reviews

    Jon King

    Delivery Specialist

    (5.0) 9 reviews

    Tim Klingenberger

    Pre-Owned Sales Manager

    (5.0) 18 reviews

    Aaron Allsopp

    General Sales Manager

    NOT RATED

    Emile Colon

    Service Advisor

    NOT RATED

    Ryan McClay

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    September 18, 2018

    After searching my three local Mercedes-Benz dealerships to no avail, I finally found my dream car at Shrewsbury Mercedes. Art takes his job very seriously... and as a first time Mercedes buyer, he made the experience seamless. He has extensive knowledge of the vehicle and is very polite, offering a no pressure environment. He???s very attentive to his clients needs and went out of his way to ensure that I received the best service possible... and I mean literally out of his way...Jon and Art actually delivered my new car to me so I would not have to make the long trip down again. Now that???s excellent service!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Arthur Gordon

    Fleet Account Manager, New/Used Sales

    (5.0) 26 reviews

    Paul Brown

    Business Manager

    (5.0) 22 reviews

    Jon King

    Delivery Specialist

    (5.0) 9 reviews

  • 5.0 out of 5
    September 16, 2018

    Purchased a new used car. Everyone went beyond expectations to make the purchase a fantastic experience. Thanks to Arthur and Tim and the crew! I would... highly recommend a purchase from Mercedes Benz of Shrewsbury.

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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Arthur Gordon

    Fleet Account Manager, New/Used Sales

    (5.0) 26 reviews

    Paul Brown

    Business Manager

    (5.0) 22 reviews

    Tim Klingenberger

    Pre-Owned Sales Manager

    (5.0) 18 reviews

  • 5.0 out of 5
    September 15, 2018

    Impeccable service...Top quality team!! There are not enough words to describe this dealership. Art is an extraordinary sales person and represents Wagner... Mercedes in such a positive way. He made certain that from the purchase date to delivery date that everything was 100% perfect! Thank you, Art for going above and beyond!! I love my 2015 C400 4Matic! :)

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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Arthur Gordon

    Fleet Account Manager, New/Used Sales

    (5.0) 26 reviews

    Paul Brown

    Business Manager

    (5.0) 22 reviews

    Tim Klingenberger

    Pre-Owned Sales Manager

    (5.0) 18 reviews

  • 5.0 out of 5
    September 14, 2018

    My wife and I had the best experience from test drive to purchase and are now part of the family at Mercedes Benz of Shrewsbury!

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Arthur Gordon

    Fleet Account Manager, New/Used Sales

    (5.0) 26 reviews

    Paul Brown

    Business Manager

    (5.0) 22 reviews

    Jon King

    Delivery Specialist

    (5.0) 9 reviews

    Tim Klingenberger

    Pre-Owned Sales Manager

    (5.0) 18 reviews

    Dustin O'Brien

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    September 3, 2018

    I met Arthur when I entered the dealership, my experience was top class from beginning to end , seamless and pleasant. I left the dealer with a beautiful... car that I look foward to enjoy for many years. Thank you so much .

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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Arthur Gordon

    Fleet Account Manager, New/Used Sales

    (5.0) 26 reviews

    Paul Brown

    Business Manager

    (5.0) 22 reviews

    Jon King

    Delivery Specialist

    (5.0) 9 reviews

  • 5.0 out of 5
    September 1, 2018

    I found the Corvette that I was looking for on the internet. I telephonically spoke several times with Arthur Gordon and traveled from NY to check it... over. Aaron Allsopp represented Arthur, who was out of town at a conference the only day I could get there. All my questions were answered, and after a test ride, I put a down payment to hold the car since I was leaving on a vacation. Arthur kept me up to date and re-assured throughout the entire process that everything was fine and going smoothly....upon arriving home, everything just fell into place, all financing was handled by my credit union and Paul Brown, who also kept me "in the loop" as everything was proceeding. The night before I was planning to pick up the Vette, Arthur and Tim did a conference call with me as I had a few more questions....this was the 1st time for me doing an out-of-state purchase, especially with a car that I hadn't seen detailed yet. Again, Arthur REASSURED me that all was good ! Upon arrival, Arthur and Tim were outside checking over the Vette, which looked like it came off the assembly line. I cannot say enough about the attention to detail that was given to my Corvette. Everything proceeded smoothly and quickly, exactly as Arthur kept telling me !!! I would definitely go to this dealership again, and highly recommend seeing Arthur Gordon if you go there.

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Arthur Gordon

    Fleet Account Manager, New/Used Sales

    (5.0) 26 reviews

    Paul Brown

    Business Manager

    (5.0) 22 reviews

    Tim Klingenberger

    Pre-Owned Sales Manager

    (5.0) 18 reviews

    Aaron Allsopp

    General Sales Manager

    NOT RATED

  • 5.0 out of 5
    August 7, 2018

    Emile Colon was my service advisor at Mercedes of Shrewsbury . Words can???t describe how nice this person was. I have to say in this day in age when... people are usaually so businesslike it feels like you???re just a number or the person doesn???t really care , Emile went above and beyond the call of duty helping me. There were some issues regarding the repair of my vehicle as I have wheel and rim on my warranty. The wheel and tire company would fix the rims , but not the tires . He was so apologetic and sincere. Sadly, I???ve become used to people (as many of us have) that say sorry like they don???t care or are almost very robotic. He actually treated me like a family member despite the issues with my car . He made my day. This man belongs in service to people because he???s so personable . I could go on and on about the little things he did for me like set up my bluetooth in the loaner before I left, so I could listen to music, but I???d be here writing forever . All and all, I never expected such great customer service at a car dealership. I highly recommend Emile Colon if you have any issues with your car . He???s knowledgeable, professional and has a warm engaging personality . You can tell he loves his job and working with people despite how frustrating it can be!!!

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Emile Colon

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    August 5, 2018

    Recently bought my first Mercedes and I was very nervous. As soon as my husband and I met Artie our concerns were all answered and more. Can not say enough... about the entire staff to saleman, managers, finance, and service Dept. This has been the best experience we???ve had. Top notch service and genuinely caring people. Thank you all for our amazing experience!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Arthur Gordon

    Fleet Account Manager, New/Used Sales

    (5.0) 26 reviews

    Paul Brown

    Business Manager

    (5.0) 22 reviews

    Lance Mitchell

    Service Manager

    NOT RATED

  • 5.0 out of 5
    August 3, 2018

    Artie, Tim and Paul were attentive, professional, and a pleasure to work with during our purchase and pickup of our certified used 2017 GLC 300 coupe.... There was no pressure from anyone during our purchase. It was a collaborative effort to make sure we were comfortable during the whole process. I highly recommend these guys and this dealership if you are purchasing a new or used car. They were fantastic, and I would not hesitate to buy another car from them. I forgot to mention Joe, who first greeted us at the dealership when we first walked in and brought Artie over to help us. Joe wanted to make sure we had someone to assist us. I mention this because we never felt the high pressure from the staff as we have when we walked into other dealerships. They say what they will do and they do what they say.

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Arthur Gordon

    Fleet Account Manager, New/Used Sales

    (5.0) 26 reviews

    Paul Brown

    Business Manager

    (5.0) 22 reviews

    Tim Klingenberger

    Pre-Owned Sales Manager

    (5.0) 18 reviews

    Joe Casey

    Commercial Vehicle Sales

    NOT RATED

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