[{"id":461775,"personPtyId":34942342,"firstName":"Paul","lastName":"Brown","titleText":"Business Manager","emailTxt":"pbrown@wagnermotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/28ba12089cd7.jpg","drDealerId":24682,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":454307,"personPtyId":34270463,"firstName":"Tim","lastName":"Klingenberger","titleText":"Pre-Owned Sales Manager","emailTxt":"tklingenberger@wagnermotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/83082fe32332.jpg","drDealerId":24682,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":454304,"personPtyId":35342802,"firstName":"Jon","lastName":"King","titleText":"Delivery Specialist","emailTxt":"jeking@wagnermotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/45a6185de4a0.jpg","drDealerId":24682,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":454366,"personPtyId":34304379,"firstName":"Aaron","lastName":"Allsopp","titleText":"General Sales Manager","shortBioText":"Originally from Southern California, I relocated with my family to New England in 2010. We were forced to quickly acclimate to the cold and now we look forward to the changing seasons. We love monster trucks, princess parties, all of the Disney movies and enjoying meals together.\r\n\r\nI started selling BMW's back in 2003 and moved into management in 2008. Even with almost 15 years in the automobile business, I still see and learn new things about this business every day. If there is anything I can do to help, please let me know.","emailTxt":"Aallsopp@wagnermotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/058f9ebfdd10.jpg","drDealerId":24682,"dealerEmpStartDtUtc":"1485907200","industryStartDtUtc":"1057017600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":454305,"personPtyId":34245970,"firstName":"Matt","lastName":"Petisce","titleText":"Sales Manager","shortBioText":"I have been in this industry for over 30 years and still enjoy helping clients get the best deal. I enjoy golfing, classic cars, remodeling and best of all, making your dream come true. Please call me direct at 508-581-5647.","emailTxt":"mpetisce@wagnermotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/792950bec4b5.jpg","drDealerId":24682,"dealerEmpStartDtUtc":"1470009600","industryStartDtUtc":"517968000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":454300,"personPtyId":34276443,"firstName":"Jamie","lastName":"Rodriguez","titleText":"Client Advisor","shortBioText":"10+ years experience in the business of helping family, friends and everyone else find the best vehicle for their needs","emailTxt":"jrodriguez@wagnermotors.com","combinedRecentReviewCnt":3,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/9cd40e462d39.jpg","drDealerId":24682,"dealerEmpStartDtUtc":"1441065600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":454297,"personPtyId":34248635,"firstName":"Andrzej","lastName":"Nowakowski","titleText":"Client Advisor","emailTxt":"anowakowski@wagnermotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/f55b7720c8a3.jpg","drDealerId":24682,"dealerEmpStartDtUtc":"1333238400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":454301,"personPtyId":34246018,"firstName":"Mike","lastName":"Lemming","titleText":"Client Advisor","shortBioText":"Hi, I'm Mike Lemming, Sales Consultant here at Mercedes-Benz of Shrewsbury. I have been in the car business for about 5 years and love every minute of it! I was born and raised near Tampa, Florida and relocated to Massachusetts in 2012. Cars are a passion of mine and providing an exceptional car buying experience is my goal! Call me at any time! I am here to help..","emailTxt":"mlemming@wagnermotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/8548cb4d80c7.jpg","drDealerId":24682,"dealerEmpStartDtUtc":"1427846400","industryStartDtUtc":"1383264000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":454298,"firstName":"Benjamin","lastName":"Boomer","titleText":"Client Advisor","emailTxt":"bboomer@wagnermotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/640201a730ef.jpg","drDealerId":24682,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":454324,"firstName":"Dan","lastName":"Belliveau","titleText":"Parts Counter","emailTxt":"dbelliveau@wagnermotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/fafbdd21911e.jpg","drDealerId":24682,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":454310,"firstName":"Joe","lastName":"Casey","titleText":"Commercial Vehicle Sales","emailTxt":"jcasey@wagnermotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/95e3fdb1203e.jpg","drDealerId":24682,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":454302,"personPtyId":34245572,"firstName":"Rocco","lastName":"Mastrodomenico","titleText":"Client Advisor","emailTxt":"rmastrodomenico@wagnermotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/40ed33f92b4c.jpg","drDealerId":24682,"dealerEmpStartDtUtc":"1383264000","industryStartDtUtc":"1383264000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":454328,"firstName":"Adam","lastName":"Arsenault","titleText":"Parts Counter","emailTxt":"aarsenault@wagnermotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/21904ec24e21.jpg","drDealerId":24682,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":454326,"firstName":"Diego","lastName":"Cuenca","titleText":"Parts Counter","emailTxt":"dcuenca@wagnermotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/51f37e783e5b.jpg","drDealerId":24682,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":458023,"personPtyId":34393748,"firstName":"Jason","lastName":"Brydon","titleText":"IT","emailTxt":"jbrydon@wagnermotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24682,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":454327,"firstName":"John-Ross","lastName":"Griffin","titleText":"Parts Counter","emailTxt":"jgriffin@wagnermotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/e9807f92eb2f.jpg","drDealerId":24682,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":454309,"personPtyId":34248407,"firstName":"Rudy","lastName":"Miranda","titleText":"Commercial Vehicle Manager","emailTxt":"rmiranda@wagnermotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/ce758e202d29.jpg","drDealerId":24682,"industryStartDtUtc":"867715200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":454303,"personPtyId":34246019,"firstName":"Tanya","lastName":"Mahoney","titleText":"Business Development Manager","emailTxt":"tmahoney@wagnermotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/bfc1fb281029.jpg","drDealerId":24682,"dealerEmpStartDtUtc":"1435708800","industryStartDtUtc":"1249084800","certifiedEmployee":false,"deptDscrp":"Internet"}]

Mercedes-Benz of Shrewsbury

Rectangle 48
Sales 9:00 AM - 5:00 PM
Service 8:00 AM - 2:00 AM

Mercedes-Benz of Shrewsbury Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

12:00 PM - 4:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 2:00 AM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2018

At Mercedes-Benz of Shrewsbury we will work hard to make sure you have a great buying experience from the time you get o

...

n our lot and for the life of your vehicle. Our friendly salespeople provide the highest levels of customer satisfaction, making us your best choice for a Mercedes-Benz. We have a car lot full of great looking Mercedes-Benz vehicles, including popular models such as the C-Class, E-Class, M-Class, GL-Class and S-Class.

"Family Owned and Operated since 1964! See what makes us different from ordinary car dealers!"

Reviews

4.8 out of 5 4.8
102 lifetime reviews. Includes reviews of Mercedes-Benz of Shrewsbury from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 2, 2018

    Arthur helped me through the entire process of leasing a new Mercedes. It was my first time using this dealership after using a different Mercedes dealership... for 20 years. I was so impressed by Arthur and the staff and found everyone to be extremely helpful when I was very uncertain what car to get. Thank you for your service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 30, 2018

    As a serial car buyer In many states, dealing with the amazing staff at MB shrewsbury was an absolute pleasure. From my initial dialogue with my salesman,... Jamie , to the more intricate discussions with Paul and Tim, every question was answered intelligently, honestly and expeditiously. They valued my time, did everything via the telephone and fedex and my delivery was seamless and amazing. They exceeded every expectation - even from other Mercedes dealers within and outside their area. I can not recommend them enough. Their pricing was extremely fair and transparent and there were no issues that arose even with an out of state purchase. Do yourself a favor. Travel near or far and give them a chance to earn your business. You???ll be grateful you dealt with this dealership. i know I am.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Paul Brown

    Business Manager

    (5.0) 25 reviews

    Tim Klingenberger

    Pre-Owned Sales Manager

    (5.0) 19 reviews

    Jamie Rodriguez

    Client Advisor

    NOT RATED

  • 5.0 out of 5
    November 25, 2018

    We were looking for a replacement pre-owned vehicle. Arthur showed us the vehicle and having been a previous customer at the dealership allowed us to take... a test drive. Every question was answered and he followed up with us several times as we had other vehicles to look at. Arthur always made us feel very comfortable and confident with our need to compare and he represented MB of Shrewsbury most professionally by assisting us with every need. His follow up on the delivery was no less enthusiastic than the entire sales process.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 6, 2018

    I actually haven't written a review of this kind before but I was very impressed by Mr. Gordon. He was a really sweet man and was very intelligent in his... field. He was not the typical sales person as they can make you feel a bit overwhelmed. He was just a really nice guy doing a great job at what he does. Mercedes-Benz sell them selves but Mr. Gordon made it an experience that was fun and exciting to me as this was my first real purchase of this kind. There was never any pressure just facts and details about the car. He was wonderful and patient while I was deciding which car to buy. Even after the sale was completed he told me to call him anytime with questions and he'd do his best to help me. I'll probably never go to another dealer as I was very impressed with Mr. Gordon, his skills and his kindness.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Paul Brown

    Business Manager

    (5.0) 25 reviews

  • 5.0 out of 5
    November 2, 2018

    Arthur provided exceptional service and offered to extend his help well beyond what was expected. Working with Arthur has been the best car buying experience... I have had! Excellent dealership and staff. Sarah Hannigan

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 22, 2018

    I recently bought a GLC from Mercedes Benz of Shrewsbury. I have purchased several cars from this dealership over the last 12 years and consistently find... their sales, finance and service teams to be outstanding, very professional, friendly and courtesy. The dealership clearly goes above and beyond for its customers! I highly recommend Mercedes Benz of Shrewsbury.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Paul Brown

    Business Manager

    (5.0) 25 reviews

    Tim Klingenberger

    Pre-Owned Sales Manager

    (5.0) 19 reviews

    Jon King

    Delivery Specialist

    (5.0) 10 reviews

    Aaron Allsopp

    General Sales Manager

    (5.0) 5 reviews

  • 5.0 out of 5
    September 18, 2018

    After searching my three local Mercedes-Benz dealerships to no avail, I finally found my dream car at Shrewsbury Mercedes. Art takes his job very seriously... and as a first time Mercedes buyer, he made the experience seamless. He has extensive knowledge of the vehicle and is very polite, offering a no pressure environment. He???s very attentive to his clients needs and went out of his way to ensure that I received the best service possible... and I mean literally out of his way...Jon and Art actually delivered my new car to me so I would not have to make the long trip down again. Now that???s excellent service!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Paul Brown

    Business Manager

    (5.0) 25 reviews

    Jon King

    Delivery Specialist

    (5.0) 10 reviews

  • 5.0 out of 5
    September 16, 2018

    Purchased a new used car. Everyone went beyond expectations to make the purchase a fantastic experience. Thanks to Arthur and Tim and the crew! I would... highly recommend a purchase from Mercedes Benz of Shrewsbury.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Paul Brown

    Business Manager

    (5.0) 25 reviews

    Tim Klingenberger

    Pre-Owned Sales Manager

    (5.0) 19 reviews

  • 5.0 out of 5
    September 15, 2018

    Impeccable service...Top quality team!! There are not enough words to describe this dealership. Art is an extraordinary sales person and represents Wagner... Mercedes in such a positive way. He made certain that from the purchase date to delivery date that everything was 100% perfect! Thank you, Art for going above and beyond!! I love my 2015 C400 4Matic! :)

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Paul Brown

    Business Manager

    (5.0) 25 reviews

    Tim Klingenberger

    Pre-Owned Sales Manager

    (5.0) 19 reviews

  • 5.0 out of 5
    September 14, 2018

    My wife and I had the best experience from test drive to purchase and are now part of the family at Mercedes Benz of Shrewsbury!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Paul Brown

    Business Manager

    (5.0) 25 reviews

    Tim Klingenberger

    Pre-Owned Sales Manager

    (5.0) 19 reviews

    Jon King

    Delivery Specialist

    (5.0) 10 reviews

View More Reviews