Mercedes-Benz of Shrewsbury

Reviews

Average Ratings

5.0
35 lifetime reviews.
  • Great Experience

    We went in to veiw a used car. There was no sales pressure and the facility was excellent.


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    We went in to veiw a used car. There was no sales pressure and the facility was excellent.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Honest, customer service.

    I am from out of state, and made an inquiry online. I received a prompt reply and followup from a salesperson. Although I did not make a purchase ...


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    I am from out of state, and made an inquiry online. I received a prompt reply and followup from a salesperson. Although I did not make a purchase at this time, I will definitely give them another try when circumstances change.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • A positive car buying experience.

    When we went to the dealership we knew what we wanted and what we didn't want and Rocco was patient, answered all of questions and let us make our...

    Dealer Response

    Hi Dinamac, Happy to hear that we were able to assist in your new vehicle purchase. We try and make the process as easy as possible and having p...


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    When we went to the dealership we knew what we wanted and what we didn't want and Rocco was patient, answered all of questions and let us make our own decision.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Dinamac, Happy to hear that we were able to assist in your new vehicle purchase. We try and make the process as easy as possible and having people like Rocco certainly help us do that. Thanks, Kent Dermarderosian Sales Manager Mercedes-Benz of Shrewsbury


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  • Great Service Great Sales Person

    We had a great experience with the purchase of our new car. Our salesperson Rocco was amazing! He helped us finding the perfect car!

    Dealer Response

    Hi GG, Thanks for taking the time to write and share your experience with us and the Cars.com community. Rocco knows how to make it easy and we ...


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    We had a great experience with the purchase of our new car. Our salesperson Rocco was amazing! He helped us finding the perfect car!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi GG, Thanks for taking the time to write and share your experience with us and the Cars.com community. Rocco knows how to make it easy and we are lucky to have him. Enjoy your car and we look forward to seeing you in the future. Thanks, Kent Dermarderosian Sales Manager Mercedes-Benz of Shrewsbury


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  • Exceeded My Expectations!

    This is my 4th Mercedes-Benz purchase from Wagner Mercedes and they continue to exceed my expectations. Sales Manager Kent DerMarderosian was a co...

    Dealer Response

    Hi Pamela, It was a pleasure to me you and I'm glad I could help. Buying a car doesn't need to be hard and I always try to keep that in mind. I...


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    This is my 4th Mercedes-Benz purchase from Wagner Mercedes and they continue to exceed my expectations. Sales Manager Kent DerMarderosian was a complete pleasure to work with: knowledgeable, straightforward, friendly and efficient. I sent an online inquiry in the morning and Kent responded promptly with all the information that I needed. When I stopped by the dealership that afternoon, he had the car already prepped and ready for me to look at. It took less than an hour for us to seal the deal, with all paperwork signed. No pressure, no sales routines -- he let the product sell itself. I could not have had a better experience.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Pamela, It was a pleasure to me you and I'm glad I could help. Buying a car doesn't need to be hard and I always try to keep that in mind. I hope you are enjoying the car. The lunar blue color that you picked is certainly one of the nicest Mercedes offers. Come say hi next time you are in the area. Thanks, Kent Dermarderosian Sales Manager Mercedes-Benz of Shrewsbury


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  • Rocco was great

    Rocco was there from the beginning trying to keep me up to date on vehicles that I was looking for. Then when the price came, he went to bat for m...

    Dealer Response

    Hi Curt, I'm glad to hear Rocco made your experience a positive one and that we found a vehicle that fit your needs. Your type of experience wit...


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    Rocco was there from the beginning trying to keep me up to date on vehicles that I was looking for. Then when the price came, he went to bat for me. What a pleasure.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Curt, I'm glad to hear Rocco made your experience a positive one and that we found a vehicle that fit your needs. Your type of experience with us is what we are hoping for each and every time we meet a new customer. Thanks for taking the time to share your story. Thanks, Kent Dermarderosian Sales Manager Mercedes-Benz of Shrewsbury


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  • Totally Satisfied

    I'm delighted to provide a review of my experience. My salesman (Rocky) was friendly, courteous, and not the least bit pushy. I went in looking fo...

    Dealer Response

    Hi Mercedes in Marlboro, Glad to hear your experience here with Rocky was everything you wanted it to be. We are happy to have people here like ...


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    I'm delighted to provide a review of my experience. My salesman (Rocky) was friendly, courteous, and not the least bit pushy. I went in looking for a specific vehicle that I had seen online and he was happy to follow my lead, not once trying to move me in a different direction. I found that to be very respectful and unlike other dealerships I have recently visited. I have every intention of returning when I'm in the market again. Hopefully, Rocky will be available to assist me.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Mercedes in Marlboro, Glad to hear your experience here with Rocky was everything you wanted it to be. We are happy to have people here like Rocky who can help customers find their perfect new car. We look forward to seeing you in the future for service and whatever else we may be of assistance with. Thanks, Kent Dermarderosian Sales Manager Mercedes-Benz of Shrewsbury


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  • What a Great Experience!

    I liked the buying experience with Lou so much I returned a week later and bought a second car from him. He is a consumate pro who knows the produ...

    Dealer Response

    Hi Mike, We love to hear that we not only did a great job, but it was a memorable enough experience for you to come back shortly after the first ...


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    I liked the buying experience with Lou so much I returned a week later and bought a second car from him. He is a consumate pro who knows the product. It was a pleasure to work with him and Adam and i am a very satisfied customer.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Mike, We love to hear that we not only did a great job, but it was a memorable enough experience for you to come back shortly after the first purchase and buy another car. Lou is one of our best and as you said really knows and loves Mercedes-Benz. Hope to see you in the future! Thanks, Kent Dermarderosian Sales Manager Mercedes-Benz of Shrewsbury


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  • Pleasure to purchase and great customer service

    Buying and assistance with any help what so ever is a real pleasure.

    Dealer Response

    Hi Sam, Glad we could be of assistance with the new car. Please reach out to us in the future with anything you may need. Thanks, Kent Dermarde...


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    Buying and assistance with any help what so ever is a real pleasure.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Sam, Glad we could be of assistance with the new car. Please reach out to us in the future with anything you may need. Thanks, Kent Dermarderosian Sales Manager Mercedes-Benz of Shrewsbury


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  • Great Buying Experience

    I was very happy working with Lou on the sales side and also working with Adam. Happy to be part of the M-B family!

    Dealer Response

    Hi Joseph, Thanks so much for taking the time to share your experience. We are happy to help anytime and glad to have you as a part of the Merce...


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    I was very happy working with Lou on the sales side and also working with Adam. Happy to be part of the M-B family!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Joseph, Thanks so much for taking the time to share your experience. We are happy to help anytime and glad to have you as a part of the Mercedes-Benz of Shrewsbury family. Glad you are enjoying the GLK and we look forward to seeing you in the future. Thanks, Kent Dermarderosian Sales Manager Mercedes-Benz of Shrewsbury


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