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Reviews

Average Ratings

4.7
Average based on 47 reviews.
  • Purchased 2012 Mercedes E350 Diesel

    Just wanted to say that Greg and Meg are very honest people and they make the buying process very easy and upfront with everything about the car t...


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    Just wanted to say that Greg and Meg are very honest people and they make the buying process very easy and upfront with everything about the car they sell, I n a heart beat i recommend them to anyone on the market for very nice cars and i would say pretty good prices also.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Stop Procrastinating!

    If your reading this and other reviews it's because you are skeptical like I was initially. To make a long story short I purchased a BMW 535i ove...


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    If your reading this and other reviews it's because you are skeptical like I was initially. To make a long story short I purchased a BMW 535i over two years ago for my wife. If your wondering how that went I ended up purchasing an x5 50i for myself about a year later. If your wondering how that went my daughter purchased a Mercedes coupe from Greg about a year after that. I guess you can put two and two together and realize we are happy since we keept coming back. I would also like to tell you that Greg stands 100% by his vehicles. I've had regular maintenance done and he doesn't price gouge. I've had minor recalls on my X5 and he took car of it immediately/ no cost. You would be making a mistake by skipping over this dealership. Just go take a look for yourself . You will experience that Greg and Maggie won't try to sell you anything because the cars speak for themselves and they will sell if you dont jump on it. He has this family as customers for life. I never write reviews but this I had to share.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • AWESOME PEOPLE TO DO BUSINESS WITH

    I have purchased two (2) BMW's from Craig. 2011 535 and most recently a 2014 550 M-Sport. Just received the 550 two weeks now and so far flawless....


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    I have purchased two (2) BMW's from Craig. 2011 535 and most recently a 2014 550 M-Sport. Just received the 550 two weeks now and so far flawless. The 2011 had a complete warranty from BMW for everything including oil changes, not sure if the 550 has that pkg. (oil changes) I know BMW covers the standard warranty on cars that fall within the mileage/year parameters. Craig and Maggie are good people. A little slow email-wise LOL, but all in all, I plan to do business with them for many years Glenn Slade

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • I would highly recommend Autohaus to anyone!

    Three years ago I purchased a 2012 Infiniti 37x which had only a few hundred miles on the odometer. The car had some water damage, according to Gr...


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    Three years ago I purchased a 2012 Infiniti 37x which had only a few hundred miles on the odometer. The car had some water damage, according to Greg, and he assured me that the car would be fine after they reconditioned the car. The interior was completely dismantled when I saw the car for the first time. Long story short, the Infiniti now has 48,000 miles with absolutely no problems and still runs like a new car. Oh, about a year ago I had a warning light come on! Took the car back to Autohaus and 30 minutes later it was fixed and there was no charge! Needless to say, anyone looking for a late model car is going to enjoy their buying experience with Greg, Maggie and the rest of the crew at Autohaus. Hank Lopez-Cepero : Sandy Hook, Ct.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great service

    I went to a few dealerships shopping for a car and I can say their the best one I came across


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    I went to a few dealerships shopping for a car and I can say their the best one I came across

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Very Satisfied Customer!

    The day after my car was totaled in an accident, I stopped by to inquire on pricing for a replacement to my car, a BMW X3. I was dreading the proc...


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    The day after my car was totaled in an accident, I stopped by to inquire on pricing for a replacement to my car, a BMW X3. I was dreading the process of shopping around for another car and never thought that I would find my new car in one day! Greg and Maggie made the whole process enjoyable and highly satisfying. Greg was upfront about the history of the car and the fact that he stands behind his work with a lifetime warranty on anything connected to the damage was very reassuring. I did my homework and asked around about Greg and Maggie's reputation in town (no one knows better than long term residents). I discovered that they have conducted business in Naugatuck for over 25 years, have an A+ rating from the Better Business Bureau and are the recipients of several outstanding service awards. And Naugatuck residents sing their praises for making customer satisfaction their top priority. I am absolutely crazy about my new car which drives like a dream and I am so thankful to Greg and Maggie for a wonderful experience. The scheduling of my first oil change went smoothly and was completed timely and efficiently. All said, I will not hesitate to purchase another car from Autohaus in the future and have already recommended them to friends who are looking for high end vehicles with low mileage. I'm only slightly regretting my telling friends as I feel like I am losing my best kept secret!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great place for BMW

    We bought two BMWs for Greg and Maggie about three months ago. Did not comment immediately, so that the excitement has settled and good rational t...


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    We bought two BMWs for Greg and Maggie about three months ago. Did not comment immediately, so that the excitement has settled and good rational thinking prevails. Yes, it was the best car buying experience and we did not miss the flashy showroom and artful sales people – instead, we found very knowledgeable advice, great insight, honesty and absolutely no pressure. Yes, we read the two negative comments and tried to make reasonable sense of them; they were true: the cars are rebuilt “salvage” cars and AutoHaus is very open and straightforward about the issue and the real history - those two comments come from people who did not buy and missed on the customer experience. While the thought of “salvage” is discouraging and frightening, on line comment from real buyers, most of them repeat customers, is encouraging. There is absolutely no bad record at Better Business Bureau BBB (AutoHaus holds a top A+ rating with no blemishing facts since 2002) which really speaks for itself as discontented customers are always more vocal than satisfied ones. We also met other customers, all of them repeat customers who were very laudative of both purchase experience and the service – surprisingly some repeat customers came from very far away!!! Do not get unsettled by sometime slow response to phone messages or emails – this is a small business and this does happen at large BMW dealerships too. Greg and Maggie are very responsive and forthcoming, have a great know-how of their products (BMW, Mercedes and Audi), are always patient and accommodating, ready to help, pleasant and low key. I believe the salvage cars are carefully selected, then rebuilt from ground up. You will not know the difference. We drove our two cars extensively over the last three months and never had any problems. We are appreciative of Greg and Maggie, and grateful for the joy of driving these wonderful machines. Daniel and Anita Simsbury, CT

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Long time happy client

    Greg, Maggie, and crew have served me to the highest level of customer service for fifteen years. I have purchased five + cars in that time, and h...


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    Greg, Maggie, and crew have served me to the highest level of customer service for fifteen years. I have purchased five + cars in that time, and have never been disappointed. Honesty, and integrity come clearly to mind when asked to described the autohaus experience.................PS I think my wife is glad we don't have a six car garage! Frank S Danbury, Ct

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Grateful throughout the years

    Greg and Maggie and Team, I just don't know what I would do without you! I am only on my second car from you in 15 years because you take such goo...


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    Greg and Maggie and Team, I just don't know what I would do without you! I am only on my second car from you in 15 years because you take such good care of me! Moreover, I never give you warning that I am coming home to Naugatuck and yet you always fit me in to have my maintenance and or repairs completed in a timely manner. This last service was a true testament to your dedication to your customers. The weekend before Christmas and I have you straightening a wheel and finding me new tires! I just can't begin to recommend Autohaus enough. You keep me safe while driving in style. I am just so grateful! Sherry Fenton Plainville, MA

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Quick response

    I sent an email asking about a car they had listed on cars.com and got an immediate, thorough response. As someone who does a lot of preliminary c...


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    I sent an email asking about a car they had listed on cars.com and got an immediate, thorough response. As someone who does a lot of preliminary car shopping online this is the kind of service you hope for.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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