Barnes Crossing Hyundai/Mazda Hours
Barnes Crossing Hyundai/Mazda fomerly known as Blackmon Hyundai,is a professional New & Used Hyundai dealer with a fresh
atmosphere and a wonderful crew of people that are here to offer you the best car buying experience that you've ever had! At Barnes Crossing Hyundai we pride ourselves in making sure that all of our customers are Completely Satisfied during the ownership of their new or used car. If you haven't experienced the difference with Barnes Crossing Hyundai yet then its because you haven't stopped by to see us lately!. No matter what question you may have or information you might seek don't hesitate to contact us anytime.
"Nobody walks away because everybody saves!"
$17.5 and up*
Oil, Filter Change
$22.95 and up*
Coolant System Service
$129.99 and up*
Read reviews that mention:
Not a pleasant experience. Car not ready when said. Not cleaned as promised. $600 plus for labor and had not started on car at 3:00.
Had a great time easy to deal with will try them firsts next time I'm looking for a used car
Wow!!! My purchasing experience at Barnes Crossing Mazda was amazing! My salesmen, Joe "Tupelo Joe" Washington and Tellis were very prompt, professional,... and friendly!! This was one of the easiest, informative and satisfying vehicle purchases I've made! My guys were great to me and I would definitely refer anyone to GO SEE THEM!!!! I love my new car..... #TeamJeep!!!! My 4x4 Rocks!!!!!
Rachiel, Thank You for the great feed back! Hope that you are still loving your Jeep! Just know that we are here for you after the sale too!
Joe & Edward are the best!! I will keep my business with them. They helped me tremendously.
I always go to Barnes Crossing Hyundai and Mazda to get my car serviced because I purchase my car there and the people are always courteous and nice.
The personnel at Barnes Crossing are always professional and courteous. Excellent service and. Warranty work.
Barnes Crossing mega-group is a high volume high profit full brand dealership network with several stores in the Tupelo/Saltillo area. This review is... for Barnes Crossing Mitsubishi. Let me preface with full disclosure. A close family member actually works at this dealership so that makes it even harder to write this. But this is not meant as an attack or smear job, mainly a word of advice to the unwary. I trade cars very often, actually have bought 2 at this same dealership, and have found that unfortunately to get a better deal, one needs to leave the Tupelo/Saltillo area and drive to either Tennessee or Alabama to find a dealer market that wants to compete for your dollar. The Tupelo auto dealership market, most of whom have invested in lavish and modern top-notch facilities that must be paid for, apparently get together and decide with a gentlemen's agreement, that they are going to overprice everything at least 2-3 thousand over fair market value, and they will not make a deal for a customer with their own financing. Barnes Crossing is no exception. In observation and talking with other people I know who are customers, (since Barnes Crossing is a giant of auto sales in this area, many people buy from them) I imagine most sales are likely made on 'payment amount' only where the buyer, who may be at the mercy of low-credit lending, has no idea what extra charges he will be paying over the long run in rate and fee, which leads to nice profit on the dealer side. Here's what you need to know: 1. Expect to wait. A LOT of waiting to wear you down. Both times we bought here, it turned into an all-day adventure. Make sure you clear your plans for the afternoon. 2. Woe be unto ye if you don't check the online pricing first before you go onto their lot to ask about a car. 3. The online price is not the REAL price. ADD $450 immediately for hidden dealer 'paperwork' fees and don't expect to get it for any less. Their tacked-on fluff fees are apparently untouchable, etched into marble, prayed to daily, and more important than the next breath of oxygen. Every sale comes with a sad story that they only have a minimal profit in the car, maybe a couple of hundred, and can't afford to negotiate because they are at "bare bones". I can attest after talking to 2 people I know who have listed their cars for sale by owner then traded in to BC, that this dealership low-balled them on their trade amount and sold the same trucks on their lot at thousands over blue book. So, much like other successful dealerships, don't fool yourself into thinking they would acquire these vehicles to sell unless they are confident they can make a solid profit on them. After an arduous wait and a draining ticky-tacky haggle process, I did actually buy the car for my wife, but I will NOT buy another one from them. I actually am getting ready to buy another truck and would rather cut off a limb than give these people any more of my time or money. There are too many other places that do business in a way that gets you in and out in a timely manner and with a price you feel good about. Good luck buyers!
We're disappointed to hear of the negative experience you had at our location. We appreciate you bringing this experience to our attention. If yo...u are willing, please contact us at (662) 844-1383 so we can work towards a resolution. We look forward to hearing from you.
This car dealership is about as terrible as it gets, and I’ve purchased several cars at several dealerships across several different states. After... having two totaled vehicles from a hail storm where I live (and the car prices being gauged following the storm where I live), I made the choice to look for a new vehicle in Tupelo where I was working and drive it home. They gave me fake promises about something they would add on to the vehicle before I left town that would be included in the price, but weren’t able to do it in time so I was just supposed to go without. I purchased the vehicle on a Wednesday, drove home on Friday, and a week later they called me saying that I needed to get them paperwork immediately because the deal needed it. Paperwork I didn’t have time to get before leaving for a remote vacation where I didn’t have access to my bank or the documents they needed. When I told them I’d get it for them as soon as I got home, they called and emailed me multiple times a day. The day before I got home, I got a call from the owner RUDELY telling me I needed to tell him where he could pick up HIS car. When I told him it was at my home 1200 miles away, he changed his tune and wanted to work things out. He offered some money, said he’d make the rest of it right, but then I got pushed over to Madonna the office manager now that he’d “resolved” the situation. I worked with them and got the necessary paperwork, but when I reminded her that he was sending me a check, it turned worse again and now they’re deducting over $600 from something she’d made a deal with the bank about to finish the processing and was going to take care of on their end but now that she knew that they were sending me a check, she was going to deduct it instead. In essence, they don’t care anything about the person or the vehicles, they just care about the bottom line. They have no hesitance in lying to get you to sign on the bottom line, and will change their story when it suits them to get more money from you. I’d warn everyone away from Barnes Crossing Mazda Hyundai, as well as all of their other dealerships if they operate the same way this one does.
Jodi, it's upsetting to hear that you did not receive the top-notch customer service we strive to provide. We appreciate you bringing this experi...ence to our attention. If you are willing, please contact us at (662) 844-1383 so we can work towards a resolution. We look forward to hearing from you.
Excellent service! Either you remember names because of bad service or you remember them because of great service. Josh was nice and helpful getting me... check in and serviced and Tisha was nice during the checkout process
Amy, we're pleased Josh and Tisha delivered excellent service for you. Please let us know if there is anything else we can do for you. We are more tha...n happy to help!
always a pleasure to do business with barnes crossing.
Hi James, thank you for taking the time to leave a review for us at BARNES CROSSING MAZDA. We're happy we could meet your expectations! We are always ...here for you. Please don't hesitate to reach out if there's anything additional we can do for you.