Barnes Crossing Hyundai/Mazda

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Reviews

Average Ratings

4.9
903 lifetime reviews. Includes reviews of Barnes Crossing Hyundai/Mazda from DealerRater.com
  • Awesome Service

    Wow!!! My purchasing experience at Barnes Crossing Mazda was amazing! My salesmen, Joe "Tupelo Joe" Washington and Tellis were very prompt, profes...

    Dealer Response

    Rachiel, Thank You for the great feed back! Hope that you are still loving your Jeep! Just know that we are here for you after the sale too!


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    Wow!!! My purchasing experience at Barnes Crossing Mazda was amazing! My salesmen, Joe "Tupelo Joe" Washington and Tellis were very prompt, professional, and friendly!! This was one of the easiest, informative and satisfying vehicle purchases I've made! My guys were great to me and I would definitely refer anyone to GO SEE THEM!!!! I love my new car..... #TeamJeep!!!! My 4x4 Rocks!!!!!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Rachiel, Thank You for the great feed back! Hope that you are still loving your Jeep! Just know that we are here for you after the sale too!


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  • Excellent
    May 27, 2017

    Barnes crossing is the best dealership I have ever been to. Everyone there is nice and very help for. I am so happy Billie Hoover was our sales pe...


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    Barnes crossing is the best dealership I have ever been to. Everyone there is nice and very help for. I am so happy Billie Hoover was our sales person and she did an excellent job. I look forward to having her to be my sales person in the future.

    Does recommend this dealer

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  • Review
    May 27, 2017

    I don't normally do surveys. My mother brought me in to help me buy a new car. I was very pleased with my experience. Will probably suggest this p...


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    I don't normally do surveys. My mother brought me in to help me buy a new car. I was very pleased with my experience. Will probably suggest this place to my friends.

    Does recommend this dealer

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  • Making it happen
    May 24, 2017

    I love Barnes Crossing Hyundai Mazda in Tupelo, MS, their staff is amazing. I am a return customer and will always do business with the team here....


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    I love Barnes Crossing Hyundai Mazda in Tupelo, MS, their staff is amazing. I am a return customer and will always do business with the team here. Deon has done an excellent job in selling us not one but three vehicles. So very glad to be part of the Barnes Crossing Family!!!

    Does recommend this dealer

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  • My experience was nothing short of amazing!
    May 24, 2017

    Eddie was great! He went above and beyond to help with all of our needs and questions! I will recommend everyone I know to a Eddie at Barnes Cross...


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    Eddie was great! He went above and beyond to help with all of our needs and questions! I will recommend everyone I know to a Eddie at Barnes Crossing HYUNDAI in Tupelo, Ms. Thank you Eddie for your courtesy and professional!

    Does recommend this dealer

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  • Professional and courteous
    May 22, 2017

    We have purchased 5 vehicles from BCH and have been thoroughly satisfied with their friendly service and prfessionalism. We recommend them highly....


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    We have purchased 5 vehicles from BCH and have been thoroughly satisfied with their friendly service and prfessionalism. We recommend them highly. Great selection of vehicles with fair prices.

    Does recommend this dealer

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  • TLDR: Good price. Read review for further details
    May 22, 2017

    Started a nationwide search for a new 2016 Genesis sedan. Narrowed it down to a few dealers nationwide based on response and price. A car is a fun...


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    Started a nationwide search for a new 2016 Genesis sedan. Narrowed it down to a few dealers nationwide based on response and price. A car is a fungible commodity, so treat it as such if you want the best price. Barnes Hyundai was one of the top five on the price front, but proved to be a difficult to get in touch over phone until I got hold of Kaylee Dodson put me in touch with Joe Washington and it went smooth from there. Joe's gain was the loss of the sales folks who handled it previously. If you want to buy from BC Hyundai, Joe is your man. We worked on the price over phone and once Joe's quote fell within my intended price range inclusive of the cost of getting it to Dallas, it was question of figuring out between the top three. Based on the excessive price quoted for shipping, I chose the fly and pick up option. BC being close enough to drive back overnight was my first choice. Flew to Memphis and was picked up at the airport and driven over. Took the car for a test ride and concluded the transaction. Missed a critical step here which ended up causing my pet peeve about the whole transaction, which otherwise was a good one. Picked up the car with a `temporary MS tag and drove back home overnight without a detailed check of the car, as I had a meeting the next day that I had to attend in Dallas. There was miscommunication with the title clerk who left the title sitting on her table for 2 weeks. Joe followed up, got to get a temporary title reissued and overnighted via Fedex. The title was sent a a few days later after contacting the title clerk and finding out that she was waiting for MS taxes to be paid on an out of state registration. A delay that could have been avoided by me picking up the title right away while there. Another item to add to the buying checklist. Pet Peeve: The vehicle prep department needs to do better than pressure wash the car outside, put on tire sealant and call it a day. The exterior wasn't waxed, the radar screen on the front grille still had caked and peeling protection film plus adhesive residue, the interior had water spots, finger prints, hand smudges, plus fine dust, and I had to detail the interior and exterior on my return, to get it to new car shine, Detailing was when I found a paint chip on the hood and the bumper which was there originally (had taken pictures all around on the BC parking lot before leaving). Had I noticed the issue at the time of purchase, I would have asked for a fix or walked out in the absence of one. I would buy again from BC Hyundai if their price was good, with the exception of avoiding the issues mentioned above.

    Does recommend this dealer

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  • Great Service!
    May 22, 2017

    Awesome service and help! Very easy to work with! Very informative and multiple cars to choose from. Service department is great, and very friendl...


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    Awesome service and help! Very easy to work with! Very informative and multiple cars to choose from. Service department is great, and very friendly people!

    Does recommend this dealer

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  • Best buying experience I've ever had!!!
    May 21, 2017

    My salesman(Steve Owen) was great. He was able to find the car we wanted in a timely manner. After discussing the options we had, with great clari...


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    My salesman(Steve Owen) was great. He was able to find the car we wanted in a timely manner. After discussing the options we had, with great clarity, we were able to agree on a price. Everyone we had contact with during our visit was very courteous and helpful. We were glad to find this wonderful dealership so close to home.

    Does recommend this dealer

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  • Second car buy
    May 19, 2017

    Overall good experience at the dealership. All the staff were friendly and very helpful. Time frame of buying a vehicle needs improvement. Spe...


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    Overall good experience at the dealership. All the staff were friendly and very helpful. Time frame of buying a vehicle needs improvement. Spending 3 or 4 hours in a dealership is very overwhelming. That would be my only complaint. Thanks

    Does recommend this dealer

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