Parks Motors of Augusta

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Sales 9:00 AM - 8:00 PM
Service 7:30 PM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 PM - 6:00 PM
Fri 7:30 PM - 6:00 PM
Sat 7:30 AM - 2:00 PM
Sun Closed
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Reviews

1.0
34 lifetime reviews.
  • Thanks Parks

    Best car buying experience I have ever had Thanks Parks

    Dealer Response

    Thanks so much! We do appreciate your business and don't forget we do provide Free Service Loaners to our purchasing customers for as long as the...


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    Best car buying experience I have ever had Thanks Parks

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much! We do appreciate your business and don't forget we do provide Free Service Loaners to our purchasing customers for as long as they own the vehicle! Also, if your referral results in a purchase, you'll received $50 from us!


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  • No right to ask why we have money

    We are looking to upgrade to a diesel. We were told by salewoman that truck was there this morning. Get there and nope mystery! Magically sold la...


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    We are looking to upgrade to a diesel. We were told by salewoman that truck was there this morning. Get there and nope mystery! Magically sold last night. Ok we are not financing we have the money. I came in from ph call with insurance (after they tried the switch.. to a 2017) my husband was irritated when i came back in. Well the sales manager wanted to know where my husband got that money from. That is none of his business!!!! Just because we dont sport around in suits and a limo doesnt mean we cant afford a new truck. For Gods sake my husband was wearing a John Deere shirt .... may be we supply wonderful wheat fields for his morning toast... anyway that was rude. We will happilygo somewhere else

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Poor Customer Service

    I was in a car wreck and needed to find a replacement car. On a Wednesday I ran into the loan officer from my credit union and she told me that if...


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    I was in a car wreck and needed to find a replacement car. On a Wednesday I ran into the loan officer from my credit union and she told me that if I purchased a car by that Friday I would qualify for a special interest rate they were offering. I found a Dodge Charger on the Parks website and called to see if it was available. The salesman said it was and that he would have it ready for me to test drive. I arrived 30 minutes later, about an hour before they closed. The car wasn't ready, the salesman I had spoken with was gone and it took 3 other guys to finally locate the car. I took it for test drive and really liked the car. They also had another charger that had just come in so the salesman offered to let me test drive it also, which I did. The first car was the better deal so I told him that I wanted it and he printed out the specs so I could drop them off at the Credit Union the next morning. He then offered to let me drive the car home. I declined but explained that I had preapproval for loan and made arrangements to pick up the car during my lunch break the next day to bring it by my mechanic & pick up the money from Credit Union once they wrote up the loan. He agreed. The next morning I got approved for the loan before Parks opened. The car was no longer showing up on their website (it was removed sometime during the night) but I thought it was because I was buying the car. I called as soon as they opened to make certain the car would be ready. The salesman said he would call me 'right back'. 4 hours later I still hadn't heard from him so I called him before leaving work to go pick up the car. He stated that he had called me and left message (he didn't) stating that the car was already sold. Apparently BEFORE I test drove it (and before he offered to let me drive it home for the night....bet that would have thrilled the new owner!). I was not too happy but asked him if they could get the other charger into their shop for inspection ASAP since I really needed to make the deal happen by end of the day on Friday (it was Thursday at this point). Sure. On Friday morning I received a call from Parks. I assumed it was to tell me that the other car was ready for me. Nope! It was a customer service rep wanting to know how my 'experience' was. I told him what had happened and he said he would speak with the staff involved. He stated he would call me right back to let me know what was going on ....that was 3 MONTHS ago. I am still waiting for the call. Obviously they don't care if they make a sale or not - I wasn't just a tire kicker; I had the money and the desire to purchase a car immediately. I had treated everyone with courtesy the evening I did the test drive and apologized that we didn't have much time to get the deal done. I might write this off as a one time bobble but last year I was in the market for a truck to pull my horse trailer. I needed a one ton, long bed with at least an extended cab. I spoke with a Parks salesman who told me that they had exactly what I wanted. I drove 30 minutes to the dealership. When I got there the truck had mysteriously 'disappeared', however he had 2 others to show me that would be 'perfect' (his words). They were both 3/4 tons. I explained to him that they were not powerful enough to pull my fully loaded 40' living quarters horse trailer (granted they would for awhile, but it would take a huge toll on brakes, transmission, etc.) Their max towing rating was at the very limit of what my trailer comes in at. I am a woman but I was raised on a farm and have been pulling horse trailers since I was 16 years old (almost 30 years). He admitted he had no experience towing trailers. Anyway, for the next few months I would get weekly calls/emails from him telling me that he had just got in 'exactly' what I needed.....the truck would always turn out to be a 3/4 ton and usually a short bed too. I finally had to block his number and email address. Anyway, I am very disappointed in Parks.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    5 people out of 5 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since January 2017

Welcome to Parks Motors of Augusta, one of the top Chrysler,Dodge,Jeep & Ram dealers in Kansas. We are here to serve you with a full line of CDJR vehicles and we take pride in helping you find the one that's right for you. Whether you're looking for a new or used car, our sales team can help with its no-pressure philosophy. Parks Motors also has financing options and a great service center for our Augusta and Wichita customers. Let us show you what a great Chrysler,Dodge,Jeep & Ram dealer should be. We promise to make your car buying experience efficient and stress-free. Call us today at (866) 669-6194 to schedule a test drive.

"A LEGACY FAMILY-STYLE BUSINESS !!!"