Baxter Chrysler Dodge Jeep Ram Lincoln

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
106 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    June 2, 2020

    I had the pleasure of working with Daniel Joseph while looking for a new car. He did a fabulous job and I could not be happier with the service he provided.... He helped me find a vehicle that fit my needs and my price range. He even pretended to laugh at my jokes.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    December 22, 2019

    This was by far the worst dealership we have ever gone to in our lives!! We encountered a manager by the name of Dan that provided the worst customer service... in a car dealership we have experienced! We will never go back to this place again—- no matter how good a deal is!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • February 10, 2015

    I was interested in a used pick up at the dealership and have known Ryan Gqrcia for a few years. Ifaller him to get some info about it, and we ended up... setting an appointment to look at it. With help from Malcom, we settled on a price, and I had a very grey experience. So far my brother and my roommate have each bought a vehicle from Ryan and Performance. When the time comes I will be contacting Ryan about upgrading vehicles and am confident they can find me another great truck.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking a few moments to share your experience with our dealership and team. I am happy to hear that we were able to make your experience... pleasant for you. We look forward to helping you get into another truck when you're ready! Thank you--Jon Tucker, General Manager.

  • 5.0 out of 5
    July 31, 2019

    purchased another truck from Mario and if there is a deal to be made Mario is the man. I have always had a good time talking and working with Mario, he... is a outstanding person to work with.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Dan, thank you for your kind review; we are happy to pass along your comments to the team here at our location! We can't wait to see you again, have a... great day. - Jon Tucker, General Manager

  • 5.0 out of 5
    July 26, 2019

    Kevin was very patient with answering all of questions and actually made me a deal I couldn’t refuse. I am happy with my purchase and highly recommend... Baxter to anyone looking for a new or used vehicle. Ask for Kevin, I’m sure he would be happy to help! Thanks!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Sheryl, your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about ...your positive experience. Have a great day! - Jon Tucker, General Manager

  • 5.0 out of 5
    April 6, 2019

    I had service done to my car about a week ago. Zach over in the service department helped me tremendously. He called twice to let me know of the progress... of my car throughout the day. The shuttle service is a lifesaver. The young man who drove me to work in the morning was fun to talk to and when I got picked up by another driver in the afternoon he was great to talk to as well. I would highly, highly recommend Baxter's service department!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Joyce, we're happy you found our staff to be so supportive during your experience here at our location. Thanks again for the recommendation, and have ...an amazing day! - Jon Tucker, General Manager

  • 5.0 out of 5
    November 2, 2018

    Kurt worked very hard finding a vehicle for us. We appreciate everything they did and for being so patient, considering how picky we are. Thank you again,... Kurt & Dan!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Denise, thank you for the five-star review! We're happy to hear you had such a positive experience with Kurt and Dan. If you ever need anything els...e from us, please feel free to give us a call or stop by. Have a great day! - Jon Tucker, General Manager

  • 5.0 out of 5
    October 31, 2018

    I totally would recommend Baxter for any car shopping experience. They were the only place that was able to get me in and approved for exactly what I needed... and wanted. Mario Overstreet worked wonders with his finance team. Thanx guys!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Smalone, thank you for the five-star rating and kind words for Mario. I am pleased to hear that you had a great car-buying experience. We look forward... to welcoming you back to our location for any future car or service needs. Have a great day - Jon Tucker, General Manager

  • 1.0 out of 5
    September 18, 2018

    My husband and I scheduled an appointment to get our car fixed. Was told the previous day they had openings for the morning. We were running a little late... and called to let them know and they didn't even have an appointment scheduled for us at all. We had to get the issue fixed asap as we were planning to drive to Arizona in 5 days and they offered no resolution to their error. WORST CUSTOMER SERVICE EVER. Go elsewhere!

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 27, 2018

    Great place to shop for used cars. Andrew King was a great sales person to work with and got me into a great truck for the family.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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