Reviews

Average Ratings

5.0
8 lifetime reviews.
  • Great customer service

    Dave was very nice, understanding in what price range I wanted to stay in. I never felt pressure. Dave made my experience amazing. Thank you for h...


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    Dave was very nice, understanding in what price range I wanted to stay in. I never felt pressure. Dave made my experience amazing. Thank you for helping me out the way you did. You guys were amazing!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Service

    Great customer service, bought my Jeep from here 8 months ago and it's been great thank you guys!!!


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    Great customer service, bought my Jeep from here 8 months ago and it's been great thank you guys!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Get Ready to be Stiffed

    Although Citi Auto Group touts in writing (PASTED ON THE CAR AND REPEATED THROUGHOUT THE SALES PROCESS) that they will guarantee that your car wil...


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    Although Citi Auto Group touts in writing (PASTED ON THE CAR AND REPEATED THROUGHOUT THE SALES PROCESS) that they will guarantee that your car will pass state inspection, when I took it to an authorized MD State Inspection Center and provided a list of work needed to be done to pass inspection to Citi Auto Group (by way of email 6/25/13), Dave told me (6/26/13) that it was my problem. If you go to Citi-Group, bring a lawyer because that is what I am going to do unless they provide proper relief.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • My first car!!!

    Well i recieved a good price BUT the service after the sale was great!!! Thanks guys and yes the new wiper blades make a big differnce.


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    Well i recieved a good price BUT the service after the sale was great!!! Thanks guys and yes the new wiper blades make a big differnce.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • fair deal

    Thankyou citi auto for being fair you made a customer for life,great customer service.


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    Thankyou citi auto for being fair you made a customer for life,great customer service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    5 people out of 5 found this review helpful. Did you?

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  • Shady Dealer

    I brought a car from this dealer, I had the car 24 hrs. When I called them regarding the problem I was asked what did I want them to do about it, ...

    Dealer Response

    We are very sorry that this misunderstanding took place. We did take the car back to look at it because we strive to keep our customers happy. Unf...


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    I brought a car from this dealer, I had the car 24 hrs. When I called them regarding the problem I was asked what did I want them to do about it, and that it was a used car things happen, it wasn't that way when I test drove it and in order for me to get it fixed I needed to make an appointment. This is not the way you treat a customer. The more questions I asked the angrier he became, I don't know why he was mad he had my money and the car. I would not recommend any buying piece of gum from these people let alone a car. I did get every penny of my money back. I hope he doesn't think that this takes away everything that they put me through.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    3 people out of 6 found this review helpful. Did you?
    Dealer Response

    We are very sorry that this misunderstanding took place. We did take the car back to look at it because we strive to keep our customers happy. Unfortunately, you changed your mind so we hand delivered the money back to you at your place of residence. It is our goal to give the best customer service possible and we attempted to make things right, which is why we were confused about the poor review. Again, we are sorry the difference in opinion but we stand by our quality customer service and dedication to selling outstanding used vehicles.


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  • Nobull

    Top quality used cars for a fair price. Joe and Dave made everything easy.


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    Top quality used cars for a fair price. Joe and Dave made everything easy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?

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  • Great Experience!

    Very happy with my car from here. Dave was very nice and I did not feel pressured at all. The experience was a nice change from ones I have had in...


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    Very happy with my car from here. Dave was very nice and I did not feel pressured at all. The experience was a nice change from ones I have had in the past.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    5 people out of 5 found this review helpful. Did you?

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