I'll admit, coming from a small town and used to working with small town dealerships, I was skeptical going to the heart of KC to buy a pickup. However,... Conklin Fangman proved me wrong. Everyone was very straightforward, knowledgeable, and friendly. Very easy to work with. Matt, the salesman, was extremely knowledgeable. Most car salesman can barely quote the sales brochure, and rarely know anything beyond that. Matt is actually a car guy himself, and was able to answer technical questions at least as well as a decent service tech. After the test drive, I knew I wanted the pickup, so we sat down with the sales manager, Jeff. He was very transparent, and we were able to quickly agree on a price that made us both happy. I was very specific on the list of options I was looking for, and anticipated buying a 2-3 year old pickup. I ended up coming home with a 1 year old pickup, and with the big engine no less, basically exactly how I would order a new one if price were no object, for what I felt was a good $1-2k under market value. Add in their unlimited time/mileage power train warranty, and it was a deal I couldn't refuse. Thank you to Matt, Jeff, and everyone at Conklin Fangman for being such a great example of how all dealerships should operate!
Thank you Matt for the great review and glad we were able to assist you in finding the right truck. We appreciate your business. Bud Conklin - Genera...l Manager Conklin Fangman Buick GMC Cadillac Kansas City
Recently purchased a 2012 Cadillac Escalade ESV from this dealership. They made the whole process very easy and treated us like family. They even put... a bow on it when my wife and I took delivery. One of the best buying experiences I have ever been involved with. Thank you Eric!
Thanks for the great review! Hope you enjoy your Escalade and please let us know if we can be of any further assistance. Bud Conklin - General Manag...er Conklin Fangman Cadillac Buick GMC
I had been shopping for over a month for a Cadillac SRX and knew exactly what year and features I wanted and more importantly, the price I was willing... to pay for it. Conklin Fangman advertised a very competitive price so I called and scheduled an test drive. Every interaction I had with the Staff at this dealership was very positive. There was no pressure or fast talking. My salesman, Aaron, was super nice and knowledgeable. Highly recommend any one looking to ask for him. Again, I knew what I wanted and the price I would pay so it was a very easy and quick transaction. They were priced $2k lower than any other dealer I had visited and the car was in immaculate condition. I still asked (and got) a further discount so I was thrilled with the deal. Quality and Service at a competitive price - what more could you ask for. Well worth the drive over from Topeka.
Hi Traci, Your wonderful review means a lot to us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We try our ...best to make the car buying experience as easy and stress-free as possible for all of our customers. I will make sure to share this with Aaron your salesman, we look forward to assisting you with your future sales and service needs! Best, Paige Conklin
Eric was Great to work with, very easy process , set a appoint meet and was waiting for us when we got there. Thanks so much.
Thanks Jeanie for the review. Please let us know if we can assist you with any of your future vehicle needs. Bud Conklin - General Manager Conklin Fa...ngman Cadillac Buick GMC
Prompt response but the cars are overpriced. I have been interested in a Toyota Avalon but it was way overpriced and didn't want to take a ride and not... buy it. The car was $5000 at least over what it should have been listed for.
I brought my Enclave in for an oil change which done quickly and professionally and I was provided a nice loaner This is why I pay extra to have the best... service
Richard, Thanks for taking time out of your day to tell us about your excellent experience. We're proud to know that our team treated you so well and ...look forward to seeing you again in the future. Best, Paige Conklin
Very Simple transaction. Bud, Craig and Raphael were up front and direct. The best part is that I can now go back to a dealer I was trying to work with... and show them a NEWER, NICER truck for LESS than they would do. Nice job guys.
Kenneth, Thank you for your positive feedback about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle pu...rchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle. Thanks so much and we will share your feedback with our team. Best, Paige Conklin
Salesman was very pleasant but said he could deliver car to me then was back and forth on doing it when the time came. He did deliver it though. I asked... for the 2nd key fob he said he could not find one and left it at that, I feel that should have been provided. I kind of felt a little like since the sale was done, the sales service was over. Otherwise it was overall a positive experience.
Rhonda, Thank you for this information. We appreciate your business and will be sure to share your comments with our team to see if we can get you tha...t second key fob. We hope to see you in the future, and please don't hesitate to contact us to discuss your comments in greater detail. Thanks again, Paige Conklin
Patrick in the Service Dept. is the an asset to your dealership. I can always trust him to do whats best for my Cadillac. He deserves a Christmas bonus!!!!!
Thank you Sallye, we love hearing about customers that have a great experience at Conklin Fangman and we are glad you are one of them! I will share yo...ur comments with Patrick and our team. We look forward to seeing you at our dealership in the future. Best, Paige Conklin
Everyone has been very good to work with, and you have come through with everything that has been promised. When I bought my car, Shane was great from... start to finish. He went out of his way and even drove the car to my office to show it to me when it arrived from your other dealership. This has been my best overall car buying experience, and I would highly recommend Conklin Fagman to my friends, family and business associates.
Stephen, Thank you for writing such a great review about your experience at our dealership! We appreciate your feedback and are pleased that your purc...hase experience left you completely satisfied. We always do our best to make sure all of our customers are happy and we look forward to seeing you again. Best, Paige Conklin