BMW of Rochester

Best service! I am so appreciative. Thanks for getting me out in time for my next appointment. You guys are a awesome.

Great Friendly Service always helpful and Very Efficient. Phil was very accommodating and was easy to work with! A+ Grade!

My whole family are BMW and Mercedes owners. This time. It was my son’s very first purchase through Mercedes, but we dealt with Todd at BMW and also his assistant Cameron I cannot say enough how seamless and great this experience was not only for me but my son also thank you to Todd and Cameron for all their help. And having the car delivered to our front door for him. A+ to you both.

Great service. Good products. All staff were helpful and pleasant for potential purchase. Thank you all.

This was my 1st experience with the dealership. I found an effective polite and on-time service execution.

Brianna was very helpful and courteous as was all the people I came in touch with. Service as always very good.

Service is excellent top of the line keep up the good work.. Nicholas thank you.

Dealership was very clean and well kept. The staff was all pleasant and willing to help the best they could. Didn’t feel rushed or anything throughout the whole process.

Brandon made the experience easy and painless. I was able to drive away impressed and safe with my new car!

Andrew made the buying experience at BMW of Rochester very easy. He greeted me at the door when I arrived for my test drive appointment, and took me to meet the general manager. We then sat down and started to discuss the details of what I was looking for. He was very knowledgeable about the X3 because he owns one himself. That made it quite easy for our discussion. The car I was exactly interested in looking at and driving was not delivered to the dealership yet, so we went for a ride in a comparable vehicle. He allowed me to drive as far and as much as I wished. So the ride was very nice. We then went back to the dealership to talk about the numbers. After a few trips to the manager's office, we were able to come up with a deal that worked for both sides and we finalized the purchase.  The car was delivered to the dealership 3 days later. Andrew got the car and the paperwork ready and I picked up the car the next afternoon. I only spent a short amount of time that day with Tom in the finance office. I was pleased that there was no pressure by him to sell me any additional items in which I was not interested. Andrew and I spent quite a bit of time in the car setting it up for me and going over a lot of the technology. It was very helpful. After the delivery, I had a couple of requests for paperwork of which I did not make a copy, and Andrew was happy to send them to me. I rate this dealership, and especially Andrew, a 10 out of 10.