Fitzgerald Chrysler Jeep Dodge RAM Lexington Park

4.6
(78 reviews)
Visit Fitzgerald Chrysler Jeep Dodge RAM Lexington Park
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (301) 880-4837 (301) 880-4837
Used (301) 880-4467 (301) 880-4467

Inventory

See all 170 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2010.
The FitzWay is a term developed by Fitzgerald Auto Mall that defines our
business philosophy and acts as a guideline for the way we treat our
customers. It's a part of our unique way of doing business that has helped
differentiate us from other auto dealers. We created the FitzWay philosophy
by listening to our customer's comments over the years both good and bad.
Customers have told us is it's important to treat them with honesty and
respect and to deal in good faith.
The FitzWay there's just no better way to go!

Service center

Phone number (301) 737-0088

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

View all 16 employees View less employees

Reviews

4.6
(78 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Fitzgerald Chrysler Jeep Dodge RAM Lexington Park from DealerRater.

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5.0

We just found our “go to” dealership..

The customer service, knowledge, and honesty is remarkable!! Everyone at the dealership works as a team to ensure the best experience. Extra kudos to Herb Hardy who practically sold us our new vehicle before we even saw it due to his fantastic customer service!! I highly recommend this dealership to everyone and will definitely be a returning customer!!

5.0

Great customer service

Excellent customer service. Painless process trading in my vehicle! The entire process was finished in one afternoon and there really was no haggling. See Alex, he was very helpful.

1.0

Horrible service after the sale

Bought 2020 cherokee in july 2020 had to bring to dealership because of a horrible mold smell. They ozone bombed it cleaned the hvac system then said it was good. The smell almost made me gag it was so bad service tech said thats bad. Then called us back said it had to goto a water specialist now they want money from us to fix a defect

Dealer response

We are sorry to hear that you are dissatisfied with service at the moment. The Service Director, Mike Masters, is working to resolve this matter and assist you in any way he can.

5.0

Bought a new Jeep!

I bought a brand new Jeep today from this location! I chose this location over 4 different deletes, glad I did! Alex was our sales rep and did an amazing job of answering all of our questions and provided me with multiple options to chose from. The sales and finance managers were very informative as well! I highly recommend this location to anyone out there in need of a new vehicle!

1.0

REGRETFUL EXPERIENCE

Sales person was decent, all done over the phone (covid). Day of delivery was atrocious. Sales contract done poorly and wrong. Over charged 5k. still dealing with ramifications of trying to void the original contract and creating a new one for correct price. . Credit was pulled twice within 3 weeks of each other (hard inquiry stays on report fro 2 years) They are doing nothing to remedy the disaster. Stay away from this place. Better served elsewhere.

5.0

car dealership review

overall great experience, very patient and helpful when searching for a specific make and model. also provides numerous information on the car fax and mileages.

5.0

Excellent experience

My wife and I bought a car today from Fitz in Lexington Park. Great vehicle at a great price, UNDER blue book. Roy C. was our salesman and he was great!! No pressure to buy, the dealership was clean and the entire process took less than two hours! DEFINITELY recommend Fitz Chrysler Jeep in Lexinton Park!!!

Dealer response

We are glad to hear that you and your wife are happy with your new purchase as well as your experience! We appreciate your kind review.

5.0

Buying car was easy

Keyvan really made the entire process of buying a car very easy and transparent. He was never pushy and he was very thorough in making sure that we got the car we liked.

Dealer response

We are happy to hear that Keyvan made sure you got the car you wanted while going through an easy car-buying process.

1.0

The Lifetime oile change is not worth the money

Purchased the Life time oil change when I purchased a new jeep in 2016. Problem is they take forever for a simple oil change (they told me it would take 3 hours). What good is a lifetime oil change if they take so long to do one? Very glad I did not purchase a complete maintenance package! btw very happy with the jeep overall.

Dealer response

Mr. Adams, we're sorry to read about your experience and would like to speak to you about it. We're concerned because our video show's you arriving at 4:09 pm and you paying your bill at 4:45 pm We called you last Wednesday and left you a message but haven't heard back yet. We look forward to hearing back from you to discuss. Please contact Kenny Cresswell at 443-928-117

2.2

stay away from service department

Buying a car is ok from here. Good advice and all and good prices. Stay away from service department. Came for an inspection and they said an hour and half if I came in. Three and a half hours later and I'm still waiting. Can't imagine what would happen for a bigger repair

Dealer response

Thank you for sharing this with us. I'm sorry for your long wait. We realize that your time is valuable. We would love to speak to you about this further. Our Service Director will be in touch with you soon.

Read all 78 reviews