Mercedes-Benz of Rochester

5.0 out of 5 5.0
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Mercedes-Benz of Rochester Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2010

We are proud to serve the Rochester community! We are the Mercedes-Benz dealer of choice for Rochester. We offer new a

...

nd used vehicles, plus financing and leasing options. We understand that you're looking for a pressure-free buying experience, and we strive to give you that with everything we do. Visit us in Henrietta and see what we're about!

"Your Rochester, NY Mercedes-Benz dealer!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

5.0 out of 5 5.0
45 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 30, 2019

    I had a great experience at the West Herr Mercedes Benz Dealership. Sharon Tilburg was great and treated me like family! I recommend this service to everyone.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    November 26, 2019

    Jeremy is the best, he makes the whole process seem seamless. This is my third with Jeremy which shows the trust I have in him.

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    Shopped for a new car
    Did make a purchase
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  • October 1, 2018

    My new car experience with Jeremy Wabick was phenomenal. He listened to all of my wants and needs and found me the perfect vehicle. Would highly recommend... Mercedes Benz of Rochester to anyone.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 7, 2019

    We had a very positive experience buying a car and Kyle was great helping us through the whole thing. He even came in on his day off to finish the paperwork... and get the car in our hands.

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    Shopped for a new car
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  • 5.0 out of 5
    August 19, 2019

    Outstanding process from start to finish. It was informative, professional and fun. The West Herr Mercedes dealership is the best Mercedes dealership... we have ever experienced.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 1, 2019

    My certified pre owned car experience with Jeremy Wabick was phenomenal. He listened to all of my wants and needs and found me the perfect vehicle. Would... highly recommend Mercedes Benz of Rochester to anyone. Customer Service Quality of Repair Overall Facilities Buying Process Does recommend this dealer Shopped for a new car Did make a purchase

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    Shopped for a used car
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  • 5.0 out of 5
    May 28, 2019

    Our salesman Kyle provided us with excellent customer service and all of the information we needed to make the decision to lease another Mercedes. It... was a wonderful experience.

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    Shopped for a new car
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  • 5.0 out of 5
    May 8, 2019

    The team was on top of everything, from getting me in the right vehicle, to handing all insurance and registration inquires. Nothing was missing, or forgotten.

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    Shopped for a used car
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  • 5.0 out of 5
    April 29, 2019

    Extremely pleased with the whole process. Kyle was very helpful and courteous. Very fair and transparent negotiations and a very good price. Everyone at... this dealership was pleasant and friendly.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 14, 2019

    Great experience buying a used car. Dan provided great customer service and made the buying experience straight forward and easy. Car was in great condition... upon pick up. Staff was extremely friendly and helpful

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    Shopped for a used car
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