Mercedes-Benz of Rochester

4.8
(60 reviews)
Visit Mercedes-Benz of Rochester
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
New (585) 670-6238 (585) 670-6238
Used (585) 670-6248 (585) 670-6248
Service (585) 670-6247 (585) 670-6247

Inventory

See all 120 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2010.
We are proud to serve the Rochester community! We are the Mercedes-Benz dealer of choice for Rochester. We offer new and used vehicles, plus financing and leasing options. We understand that you're looking for a pressure-free buying experience, and we strive to give you that with everything we do. Visit us in Henrietta and see what we're about!
Your Rochester, NY Mercedes-Benz dealer!

Service center

Phone number (585) 670-6247

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

4.8
(60 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

5.0

Mercedes

Friendly , did what I asked . Thank you Lynn for your guidance in resolving my issues. This is why I return to west herr

5.0

Above and beyond

I’m a big believer in excellent customer service but west herr Mercedes is the best I have experienced. From Hannah greeting and walking me through the process to Merahya explaining everything, to the loaner being clean and disinfected prior to my sitting in it. I couldn’t be happier.

5.0

Service experience

Mercedes Benz of Rochester has the finest level of service. Every experience has exceeded my expectations. From the communications, to the facility, to the quality of the work and especially the staff, it makes for a pleasurable experience. Having purchased the car at Mercedes of Rochester and subsequently moved out of the state, I still schedule service around visits to family and friends. The quality of service here makes the investment in a Mercedes worth it!

5.0

Retired Golfer

Joe Cimino is very personable and was extremely helpful spending time searching for the car we wanted. He even took the time to place my clubs in the trunk to be sure they would fit!

5.0

Great salesman

I couldn't have asked for a better team of people, Joe and Fred where amazing. They made sure I purchased a vehicle that I truly loved opposed to just putting me in anything.

5.0

New car purchase

Jason is the best. Our second g wagon purchase from him. We are super happy and will recommend you to our friends. Thanks again A

5.0

Mercedes of Rochester; Jason St John

Jason St James was the best. Friendly, knowledgeable, informative and service with a smile! Outstanding service. He made me feel very comfortable and welcome! I would recommend him to anyone I know looking for a Mercedes! Everyone at the dealership was so friendly and awesome!

5.0

Car purchase

Jason St. John and Mike Garrigan are awesome. They make the stress of car so much more pleasant. Thank you guys. You are the best.

5.0

Great Expectations Fulfilled

I had great interactions with Joe Cimino and Robert Corsetti who gave me excellent counsel in the process of buying my GLC 300 4MATIC. I drove out of the dealership a happier person. Well done Mercedes-Benz of Rochester.

5.0

Chief Operating Officer

They made the entire process so easy and professional! Always on time and courteous and extremely knowledgeable. Very focused on customer service with every step. Highly recommend.

Read all 60 reviews