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Great price, super prompt, and a great working relationship. They even delivered the car. Can't say enough about Nichole and the team at Capitol City... Kia.
I wish I could give more then a 5 star rating I worked with Steven Reno such wonderful customer service in car sales this place is the place to purchase... you new used or pre owned car truck or suv I had some problems with my credit and Steve helped me out so much to try and get me into a car I need with a low down payment I am very happy and satisfied with every single employee that is in Capitol City Kia I would recommend everyone to this dealership because they are not in it for the money they are there for the customer nice clean family owned business so i would like to send a BIG THANKS TO THE SALESSSSSSSS TEAMMMMMMMM for everything they have done to get me into a car I am coming by to do business when I am ready for my next car please take the time to read this and do yourselves a favor and visit the one the only Capitol City Kia Thanks again all, Travis A. Shepard
Had been on the prowl for months for a new-to-us minivan. The final catalyst was coming *this* close to purchasing at another dealership that, while very... nice, was unwilling to budge on price (this after my noting that I was a "discount-oriented" kinda guy). Enter another round of internet searching, and up pops the very vehicle I sought a mere 150 miles away at Capitol City Kia. Internet Sales Manager Nichole Carpentier was pleasant, knowledgeable and responsive. She worked in a discount, succeeded in selling me an extended warranty (which I appreciated), and then had the vehicle delivered to my house(!). All paperwork was faxed/Fedexed; and she and the dealership worked with my insurer etc. to make the cross-state sale and registration in good time. Also, Nichole patiently and thoroughly answered my bazillions of questions (thanks!). We've had it for a couple of weeks now and LOVE IT. More importantly, we are quite pleased with Capitol City Kia: honest, upfront, no-pressure and accommodative. Yes, do your research (find the right make/model/year/price), but if Capitol City Kia has it (or something close) don't hesitate to give them a try.
Had the privledge to work with Steve Drill. The process was straightforward and my needs were taken into careful consideration. Very appreciative and... thankful for the collaborative effort on part by the staff.
Very helpful easy to understand they explained everything too me that they were doing. It was all done in a timely manner as well.
Great!! Tony the Tiger. We are very happy that we went with the KiA SOUL plus the service was very very good.
Everyone was very friendly and they had my car done in a good amount of time. I came in for my first oil change but had forgotten to when I made my appointment... that I also would like my tired rotated. I asked on arrival and they said no problem!
Friendly and professional. Never had a problem with the service or the people there. Very nice waiting room with free coffee and popcorn.
All of the staff with whom we interacted were personable, helpful, patient, and very thorough in their approach to customer service. Our buying experience... was most enjoyable, and we are looking forward to maintaining a continuing relationship with the folks at Capital City Kia.
Nichole Carpenter was helpful every step of the way. She helped make sure that all of my concerns and questions were handled. gave me all the information... upfront. Gave great customer service from the beginning to the end.