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Byers Outlet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (30 reviews)
Visit Byers Outlet
Sales hours:
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday Closed
(614) 388-9186 (614) 388-9186

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (30 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Byers Outlet from DealerRater.

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Jaguar XE purchase

Overall experience was great. Scott was very helpful. There was some issue with my original order but Byers gave really good deal to compensate. I will definitely recommend Byers for the purchase of your new deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Imports! We are pleased to hear we could deliver an excellent experience for you!

Awesome experience

Scott Cramblett was awesome. He asked us about our needs and answered are questions professionally. Everyone made us feel at home. We will be back. We love our new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Imports! We are pleased to hear we could deliver an excellent experience for you!

Great service

Scott was great - had to make a quick purchase and he stepped up with speed and accuracy on the info I needed to make the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Imports! We are pleased to hear we could deliver an excellent experience for you!

Years of excellent service at Byer's Imports, Columbus, Ohio

Being a long time customer of Byer's Imports keeps me coming back after years of "Excellent Customer Service". First let me State there is no other dealership in the entire world that treats their customer with the ultimate respect and dignity that I receive "every time" I am at the dealership". From buying my first Jaguar in the early 90's to purchasing my 8th Jaguar last week. From the General Manager; Kevin King to Eric Friend the Jaguar Maintenance Director to my personal Jaguar mechanic, tommy,I love them all for being so honest and caring when it comes to the care and attention to detail when it comes to servicing all of my cars. I want to also personally thank Harmon Woodford, Justin and Scott in Jaguar sales for their exemplary customer service to me while purchasing my new XE Jaguar and all the other Jaguars purchased at Byer's. Jaguar North America and the Byer's Imports family should be proud to have such an amazing, knowledgeable talented group of individuals who represent the Jaguar brand. I am blessed to be in a wonderful dealership where each employee genuinely care about their customers. I say again thank you Byer's Imports for being so professional, courteous and above all respectible to me throughout all the years I dealt with Byer's Imports. Your #1 Jaguar Customer Minda McCoy Columbus, Ohio

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Imports! We are pleased to hear we could deliver an excellent experience for you!

Great Purchasing Experience

Although I pretty much knew the Jaguar model I was going to purchase, Corey provided a great overview of the standard and optional features available on the model I wanted and pointed out some of these during the test drive. The test drive confirmed my decision to purchase that Jaguar model. Given the limited inventory on the lot, Corey and Justin searched other dealerships to locate a vehicle that better matched with "wish list" with respect to color (exterior and interior) and optional equipment, and they arranged for that vehicle to be transported to Byers for me in about a week. They also discussed the available Jaguar incentives and arranged for the vehicle's financing. This was my second purchase at Byers Imports, and I've always been happy with their sales and service support.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Imports! We are pleased to hear we could deliver an excellent experience for you!

Excellent service

Excellent service provided by them. Helpful and informative. No high pressure sales pitch from them. We visited several used car places including dealers and independent lots and this was the most friendly up front one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for choosing the Byers Outlet!

New Car Purchase

The purpose of our visit to the Byers automobile dealership was for me to purchase a new car for my lady friend, who has always preferred Jaguars. We were pleased that we were able to find a car that she liked and that a good deal on it could be put together. Once the financing snafu was resolved, the purchasing experience turned out to be a very positive one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Imports, we are proud to hear we could deliver an excellent experience for you! We greatly appreciate your review and support!

Good experience, helpful staff!

My husband and I were shopping for a used car and found a great Jeep Grand Cherokee that we purchased from Andy Peabody. He was very helpful and attentive to our needs. My husband was able to inspect the car in their shop which was very important to us. We are in the process of moving and Andy and Mark Zambito were able to get the titling paperwork expedited to us so we could get that completed before we leave.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for choosing Byers! We hope that you love your Jeep!

Good experience

Got back with me really quick with the questions I had. Answered them accordingly, gonna schedule a time to go down and check out the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for the rating, Matty! We look forward to seeing you soon!

Excellent Dealer and Dealership

Every phase of our buying experience, Corey Fergus, was excellent. He was patience, knowledgeable, and made the buying process seamless. We have bought many cars, but are new to the Columbus area and we got very lucky finding Byer's and having Corey as our dealer. He answered all of our questions and explained everything in detail and to our satisfaction. I will say with confidence that he has created another life long costumer...Corey and the entire are excellent. Thank you! He's also a race car driver which is so cool :) Go Corey!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so very much for choosing Byers! We greatly appreciate your support and review! We are glad to hear you had a wonderful experience, and we look forward to working with you more in the future!