Donovan Auto & Truck Center

Reviews

Average Ratings

4.8
79 lifetime reviews. Includes reviews of Donovan Auto & Truck Center from DealerRater.com
  • Trustworthy- not your average dealership

    I told them exactly what my budget was, what kind of car I was looking for, and what features were important to me. When the first car I inquired ...


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    I told them exactly what my budget was, what kind of car I was looking for, and what features were important to me. When the first car I inquired about fell outside of my price range--- rather than try to hard sell me on something I wasn't planning on doing they showed me another vehicle that had the same amount of miles, MORE stylish, and lacked none of the features I wanted. I was sooo happy they found me the perfect vehicle. They really let me walk away feeling really really good about my purchase. Love love love my new vehicle. Their doc fees are also way cheaper than all the other dealerships In town. Honest people and honest prices. I'm so happy with them. Clifton--- you were outstanding. Thanks to you and your manager for taking care of everything.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Good quality service
    November 16, 2017

    Salesman gave quick and knowledgeable service while getting me what I needed and wanted without pressuring me. I would definitely recommend this d...


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    Salesman gave quick and knowledgeable service while getting me what I needed and wanted without pressuring me. I would definitely recommend this dealership and would return in the future.

    Does recommend this dealer

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  • Donovan is #1!
    November 3, 2017

    After I went to several dealerships in the city prior to coming to Donovan, I can say there is absolutely no comparison. Very professional, when ...


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    After I went to several dealerships in the city prior to coming to Donovan, I can say there is absolutely no comparison. Very professional, when I arrived to test drive the vehicle early am, the staff was already on site and car was ready to go. Donovan team exhibited the "gold standard" of customer service and professionalism throughout the process. I Will recommend them to everyone!!!

    Does recommend this dealer

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  • Satisfied customer
    October 27, 2017

    Excellent service and wonderful customer service. Everyone who worked with my husband and I were very professional and knowledgeable about the ve...


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    Excellent service and wonderful customer service. Everyone who worked with my husband and I were very professional and knowledgeable about the vehicle we were purchasing.

    Does recommend this dealer

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  • A BIG thanks
    October 25, 2017

    The staff that helped us (Audrey and Cesar) were knowledgeable and were extremely friendly. We are return customers and will definitely be back ag...


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    The staff that helped us (Audrey and Cesar) were knowledgeable and were extremely friendly. We are return customers and will definitely be back again. Everything was prompt and worked with our schedule.

    Does recommend this dealer

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  • Very well pleased.
    October 20, 2017

    Very knowledgeable, experienced sales force. The trade value was what we expected. The loan processing was right on too. Will be back in the the f...


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    Very knowledgeable, experienced sales force. The trade value was what we expected. The loan processing was right on too. Will be back in the the future.

    Does recommend this dealer

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  • Very friendly and helpful
    October 20, 2017

    They answered the call and sent me to the sales consultant immediately. Then they said that I could go to the dealership immediately. When I arriv...


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    They answered the call and sent me to the sales consultant immediately. Then they said that I could go to the dealership immediately. When I arrived, the sales consultant was waiting for me and the car I wanted to see was ready. The whole purchasing experience was smooth and they delivered the car to my home. The car was clean and in nice condition.

    Does recommend this dealer

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  • Clifton was very friendly
    October 16, 2017

    Clifton was helpful and friendly. He made me feel comfortable and didn???t pressure me into the sale. One the other hand, the sales manger ??? Sha...


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    Clifton was helpful and friendly. He made me feel comfortable and didn???t pressure me into the sale. One the other hand, the sales manger ??? Shawn ??? came across as arrogant and rude. He was argumentative about the value of the trade in. I don???t feel that I was given a fair price for my trade.

    Does recommend this dealer

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  • Pleasant experience!
    October 3, 2017

    Mike gave me great customer service unlike other car lots I've visited before. There was never any pressure and I left here with a vehicle I love ...


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    Mike gave me great customer service unlike other car lots I've visited before. There was never any pressure and I left here with a vehicle I love and a payment I can afford. I highly recommend this dealership if you're looking for a no hassle professional car buying experience.

    Does recommend this dealer

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  • Quick and easy
    September 28, 2017

    Such a quick easy experience at Donavan's. Very friendly staff that helped us find just what we were looking for. They listened to what we wanted ...


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    Such a quick easy experience at Donavan's. Very friendly staff that helped us find just what we were looking for. They listened to what we wanted and didn't try and sell us something we didn't need.

    Does recommend this dealer

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