North Texas Auto Sales

3.7 out of 5 3.7

Reviews

3.7 out of 5 3.7
15 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    June 24, 2018

    I had the great privilege of helping my sister buy her first car. I am sad we ended up ruining the memory by going to this place. She has had her car for... a few weeks and has already dumped almost $1,000 into it. Sure, the salesman was nice and accommodating, because he was trying to get this crap car off the lot and used my trusting younger sister to do so. The car made noise during the test drive and he said it was just road noise. (She doesn't know any better so she believed him.) After 2 weeks, her brakes and wheel locked up while driving, prompting her to take it to a mechanic. $800 later, the car is running ok but now we may be looking to replace the transmission too. I let them know what happened and that it was unacceptable for a car we just bought to have these issues and was told that it is what it is and they will not reimburse us. (Even the mechanic at the shop said we needed to take the invoice to the dealership and have them pay for it.) Please avoid this place if you can. If you're not familiar with vehicles, please be aware that they will sell you a crappy car and have no conscience in doing so. It's truly saddening to me that they simply do not care about their customers and only about their commission checks. I have never in my life had such an awful experience when buying a car. Update: Now the transmission is going out and the car won't start. We paid over $6K for this car and have already dumped so much money into it. They still have not offered to make it right.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 27, 2018

    It was a great experience buying my Hyundai Elantra, and Blake was very helpful. I would definitely recommend them to family and friends. Thank you for... my car, I love it.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 22, 2018

    Good price and excellent product when shopping for a low miles SL 55 AMG. JOHN and Blake were easy to deal with, and arranged for my brother to test drive... and act as a go between since I am an out of town buyer. The guys hustled to get everything done paperwork quickly so we could have the car ready in time for our anniversary.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 11, 2017

    Exceptional service, family and direct attention, fast, accurate and excellent in its work and service, I recommend it totally! Great experience!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 9, 2017

    Hassle free got into my new gmc bad lander drove out of no problem

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 27, 2016

    I called Craig on the phone about a car he had listed on Cars.com. l made arrangements over the phone to see the car and while on the road received a call... saying the car was not there. After I explained I was headed his way now he said he would call back. He did and said the car is not available until 2:00 pm because the owners wife was driving it. I ended up stopping by at around 1:00 on my way home to see if the car might be there. It wasn't so I left my name and number for a call back. Never received a call from Craig (week later) and the car is still listed. Whats up with that?

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    5 people out of 6 found this review helpful. Did you?
  • 5.0 out of 5
    December 21, 2014

    We have purchased three cars (Volvo, Lexus, and Hyundai) from North Texas Auto Sales over the years. They have all been great cars. Very easy to work with... and a smooth process.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    July 30, 2014

    I bought a 2007 Land Rover back in March '14. Since that time I have put over $3,500 in repairs. Everything from new brakes all the way around to under... control bar. I am still having problems and am about to spend 200.00 just to find out everything that is wrong with it. I have contacted them but to no avail. If you are thinking of buying from them be sure and have the car thoroughly checked out!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    June 23, 2014

    Excellent service. The buying process fast and accurate. The salesman was a great person to deal with. Overall it was a great experience buying from them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 6, 2013

    I was in the market for an 06 Volvo S60 and had looked several places, including a Volvo dealership. John had the best prices and the best quality car... I could find! The Volvo I am about to purchase is in excellent condition and only needs a few maintenance repairs, which given the price I am paying for it is very reasonable. I recommend going to this used car dealership if you are wanting a high quality car for a really good price.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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