McCluskey Galbraith

2.5 out of 5 (2.5) 3 reviews

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Average Rating

2.5 out of 52.5
3 lifetime reviews.
this dealer
2.5 out of 5
Customer Service
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Quality of Repair
4.0 out of 5
Overall Facilities
1.0 out of 5
Buying Process
Not Applicable
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Reviews

  • 1.0 out of 5
    Very disappointed about a response I received
    April 4, 2017

    I had a 2013 Chevy Silverado 4x4 Z71 with low mileage that I really wanted. I set up appt. Time. Late evening after car lots closing salesman called ...said that truck was sold. But they had another truck identical . same color and had all the same accessories but it was 2014 . He would talk to management about what happened and call me . well I never heard anything. I e-mailed the offices never got a response. I found out on Cars.Com you still had the 2013 Silverado and it just sold a few days ago. I just want to know why I was treated this way . isn't my money as good as other peoples. I hope you don't do other people this way. I pray you will improve your sales team.

    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 4.0 out of 5
    Shopping for a Tacoma
    February 27, 2017

    Very quick response time by the sales associate. The vehicle I was looking at sold but they were very quick to offer other options and were willing to... bring vehicles in from another state.

    4.0 out of 5
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    4.0 out of 5
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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    phone calls
    December 7, 2013

    whatever number you call to get them they either hang up or don't answer

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    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Joe, I am very sorry to hear about your experience. Thank you for bringing this to our attention. Can you please email me the numbers you called so I ...can test them and assure this doesn't happen again? If you have any additional concerns, you are welcome to contact me personally at your earliest convenience. I promise that we will roll out the red carpet for you. I look forward to hearing from you soon. Thank you, Mike Kelsey President McCluskey Chevrolet kelseym@mccluskey.com Office: 513-679-9421 Cell: 513-739-2277


McCluskey Galbraith
435 E. Galbraith Rd cincinnati, OH 45215
Used (513) 322-5238
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