Reviews

Average Ratings

3.0
22 lifetime reviews.
  • They gave me my space......

    I recently purchase a vehicle from Cox Motors in New Richmond. In the past I have often felt like prey when walking through a dealership. But I di...


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    I recently purchase a vehicle from Cox Motors in New Richmond. In the past I have often felt like prey when walking through a dealership. But I didn't this time. Long story short, the salespeople were respectful of my space and didn't crowd me. They allowed me to take my time, and answered my questions when I was ready, and I felt like I was really making an informed decision! With that said, buying a car can be stressful. It should just be fun, but really, you feel relieved when it is over! I had a great experience here and I love my new (to me anyway) car!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • terrible service

    I took my truck in for a clunk they told me I needed a new rear axle. They replaced it charged me $3000 and it didn't fix the clunk. It ended bein...


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    I took my truck in for a clunk they told me I needed a new rear axle. They replaced it charged me $3000 and it didn't fix the clunk. It ended being a $12 transmission mount and they wouldn't give me any of my money back for the rear end that didn't need to be done. I wouldn't buy a blinker bulb from them or bring my red rider wagon there for service. They were rude laughed at me just plane worthless and rude.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Very honest

    I asked them about a car for me and they were honest about the car. They explained everything in detail for me. I liked that they didn't try to pr...


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    I asked them about a car for me and they were honest about the car. They explained everything in detail for me. I liked that they didn't try to pressure me into buying. I will remember them in the future and recommend them

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Why a 4 star rating instead of 5.

    Randy in Sales was awesome and helped pick a great vehicle for my daughter Jamie which is a 2011 Fusion SE. I couldn't be more pleased with the ch...


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    Randy in Sales was awesome and helped pick a great vehicle for my daughter Jamie which is a 2011 Fusion SE. I couldn't be more pleased with the choice. Sean Ellefsen in Finance is fantastic in what he does and worked hard for her loan. The reason for the 4 star rating instead of 5 is due to some unprofessional behavior from Tony Henton (Sales Manager) which came close to breaking the deal. All in all, I would recommend Cox Motors if you are looking for a vehicle. Great people in general. Also, big shout out to Sam for the initial assistance as she was most helpful.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Del from SomersetRandy,

    Randy, in sales, very helpful during and after my buying F150 pickup. 3 trips into service, all very good experiences. I can highly recommend Cox ...


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    Randy, in sales, very helpful during and after my buying F150 pickup. 3 trips into service, all very good experiences. I can highly recommend Cox motors.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • oil change

    The employees did fast work; the building had good facilites; the franchise had nice mechanics.


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    The employees did fast work; the building had good facilites; the franchise had nice mechanics.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service

    Quick service, reasonable price, friendly mechanics


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    Quick service, reasonable price, friendly mechanics

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Oil Change

    Top notch. Fast and courteous service. Technicians took pride in their work. Will come back in the future.


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    Top notch. Fast and courteous service. Technicians took pride in their work. Will come back in the future.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • great service

    Stopped in for an oil change, fast and friendly crew. Highly recommend


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    Stopped in for an oil change, fast and friendly crew. Highly recommend

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Service!

    Comfortable and upfront. From the time I walked in till they were done, it was upfront and efficient.


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    Comfortable and upfront. From the time I walked in till they were done, it was upfront and efficient.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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