Thanks to the Willis-Middletown for their honest and friendly customer service. It was a pleasure working with the sales team during the purchase and the... service team came through for me when there was a minor problem with the vehicle shortly after. It meant a great deal to experience the direct customer care after the purchase!
The guys at Willis were just great. Thanks to Sarge & J.J. for making it easy.
Do Not give them your phone number. They will call you constantly. DO NOT give it to them. You have been warned!
I made the mistake of inquiring about a vehicle and everyday this lady would call me while I was at work, I finially told her to stop calling me...and... the emails are still coming...this is old school car selling. When I am ready I will call you.
I recently purchased a used EXT Caddy from Willis Used Car dealership in Middletown Delaware. The deal I got was acceptable to me. Had to do my homework... and then dicker but we both got what we wanted. Had the vehicle for about 3 wks before plates came in to them and I traveled down to get them. Had couple of things to take care of that I told them about. Their reply no problem but when I got there I was told if it gets pricey I would have to Pay part. I know that there were a couple repairs (1)main control panel driv. door) (2) frnt wheel noise (3) elec comp tire gauge. Elect. tire gauge only thing they said they fixed and I wasn't even home, (40 min ride) when the computer said I have not air pressure in two of my tires. Dah. I know that they never checked the control panel not the wheel noise. I'm a mech. so I know. I called them and was told I'd have to pay to have any more work done. Wasn't worth the hassle. So as far as reaching a deal on the vehicle on a scale of 1 to 10 I'll give them a 7 1/2 but once the deal was done and me not being local - - satisfying the customer I give them 2. If I knew someone going there to buy a vehicle I would advise them to get it in writing about any little odds and ends to close the deal. Like I said great window dressing but nothing inside. Would I buy there again - Yes but EVERYHING in writing.