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Reviews

Average Ratings

4.9
124 lifetime reviews.
  • SATISFACTION GUARANTEED

    Exceptional. Most qualified in our area. Absolutely customer friendly. Knowledgeable and helpful. 100 % satisfied with my new Sonic.


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    Exceptional. Most qualified in our area. Absolutely customer friendly. Knowledgeable and helpful. 100 % satisfied with my new Sonic.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great overall experience

    Jocelyn was very courteous, professional, and committed. I was not pressured in any way during the sales transaction and everything went smoothly....

    Dealer Response

    Frank, thank you for your kind words and congratulations on your new vehicle! We are very happy to hear that it was a smooth process for you with ...


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    Jocelyn was very courteous, professional, and committed. I was not pressured in any way during the sales transaction and everything went smoothly. She was very knowledgeable on the vehicle that I was purchasing and took the time to show me all the qualities and controls of it. Test driving it was a breeze. She went out of her way to do everything possible to make the sale happen. It was a pleasure working with her.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Frank, thank you for your kind words and congratulations on your new vehicle! We are very happy to hear that it was a smooth process for you with the help of Jocelyn and the rest of our team as we know buying a car takes time out of your day. We hope to see you again soon! Jimmy Watts | General Sales Manager


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  • Service

    My wife and I have purchased five vehicles from this dealership and always received good service from sales thru service. The last service experie...

    Dealer Response

    We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comme...


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    My wife and I have purchased five vehicles from this dealership and always received good service from sales thru service. The last service experience has been the pitts The Tech knew about as much as a doorknob. After two trips and about eight hours they say said that wasn't the problem. I am an ASE auto Tech with a Degree in Auto Tech so I know where im coming from.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Jimmy Watts | General Sales Manager


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  • Accomodating

    I run into time issues now and then, and Lawley's has always worked around them for me in terms of scheduling work and leaving vehicles overnight ...

    Dealer Response

    Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service,...


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    I run into time issues now and then, and Lawley's has always worked around them for me in terms of scheduling work and leaving vehicles overnight for next day pickup or service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Jimmy Watts | General Sales Manager


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  • Great customer service

    Special thanks to Chhavann Ith for taking all the time necessary to help me get accustomed to the features on my Chevy Colorado truck.

    Dealer Response

    Ruth, thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that Chavann could make your car shop...


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    Special thanks to Chhavann Ith for taking all the time necessary to help me get accustomed to the features on my Chevy Colorado truck.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Ruth, thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that Chavann could make your car shopping experience so pleasurable and stress free. Enjoy your truck! If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Jimmy Watts | General Sales Manager


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  • Courteous service personnel

    The wait time was a little long, 2 hours. I had made an appt. for oil change and regular maintenance check.

    Dealer Response

    Thanks for your review, Doris. We do appreciate your patience for the extended wait that you encountered. We strive to provide a pleasant and cour...


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    The wait time was a little long, 2 hours. I had made an appt. for oil change and regular maintenance check.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your review, Doris. We do appreciate your patience for the extended wait that you encountered. We strive to provide a pleasant and courteous customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Jimmy Watts | General Sales Manager


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  • xcellent services

    Had questions about several events with electrical , quickly "turned to", diagnosed, returned to me and received fully explaination satisfactorily

    Dealer Response

    Donald, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied w...


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    Had questions about several events with electrical , quickly "turned to", diagnosed, returned to me and received fully explaination satisfactorily

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Donald, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the service experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Best, Jimmy Watts | General Sales Manager


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  • Great experience

    Super experience. Got a great deal on a new car. Incentives made buying it worthwhile. Love my Chevy Trax and my salesman, Sheikh! I'll buy my...

    Dealer Response

    Judy, we appreciate you taking time to leave us a great review! We are pleased to hear that Sheikh did a great job in assisting you in your purcha...


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    Super experience. Got a great deal on a new car. Incentives made buying it worthwhile. Love my Chevy Trax and my salesman, Sheikh! I'll buy my next car there too

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Judy, we appreciate you taking time to leave us a great review! We are pleased to hear that Sheikh did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best, Jimmy Watts | General Sales Manager


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  • Realably great service

    As usual, Dave Kittrell did an excellent jb of taking care of my 2001 GMC. The work done on the motor mounts, heat shields and muffler worked won...

    Dealer Response

    Hi Donald and thanks for the great feedback! We're very happy that Dave was there to give you the customer service we know you deserve! Thank you ...


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    As usual, Dave Kittrell did an excellent jb of taking care of my 2001 GMC. The work done on the motor mounts, heat shields and muffler worked wonders and really improved the sound and ride of the truck as well as correcting a bad situation.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Donald and thanks for the great feedback! We're very happy that Dave was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Jimmy Watts | General Sales Manager | jimmy.watts@lawleycars.com | (520) 458-2141


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  • Poor customer service

    I believe in customer service. Every customer that walks in that door should be greeted good morning-good afternoon. Not just keeping your head ...

    Dealer Response

    I am sorry to hear about your visit. The behavior you described does not align with our team's values, and I would sincerely appreciate the opport...


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    I believe in customer service. Every customer that walks in that door should be greeted good morning-good afternoon. Not just keeping your head down and a quick look at the individual and ignoring he's or she's standing next to the counter. Hope this gets corrected because it might be the last time I take my vehicle get serviced there. Thank you.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    I am sorry to hear about your visit. The behavior you described does not align with our team's values, and I would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact me at your earliest convenience. Regards, Jimmy Watts | General Sales Manager | jimmy.watts@lawleycars.com | (520) 458-2141


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