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5.0
2 lifetime reviews.
  • All over great place and extremely great salesman

    I went into Prime Ford in Auburn and spoke with a young salesman named Kyle. He listened to what I was looking for and at the time he didn't have ...


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    I went into Prime Ford in Auburn and spoke with a young salesman named Kyle. He listened to what I was looking for and at the time he didn't have the right fit for me. He never tried to push me into another direction or made feel pressured. He never made me feel like he just needed to sell any car for the sake of making money. A couple months went by when Kyle called me with a car I might be interested in, however the car was a bit over my budget. He didn't try to con me into thinking I could afford it. Very rare these days for a car salesmen. He didn't give up on me. He did, however find me a car that was almost brand new, color I wanted with a spoiler and all the extras I wanted. He had the car delivered from Maine. I brought my elderly parents with me for their opinion. He wanted to make sure they liked as well because I loved it. He spent extra time with me explaining everything about my new car. Kyle went over, above and beyond any other car sales person I ever dealt with. Most important was that Kyle wanted me to be happy with the car and comfortable with the price. His out going personality made it a real exciting experience and comfortable one. One of the financial people Javel was also very helpful. Again no pressure and told me to take my time when deciding with different warranties on the car. Actually every person working there seemed more than happy to help, especially Kyle. He was genuinely happy for me when I found the car I wanted. A beautiful Ford Fusion. He is a true asset to this company and I hope he gets the recognition he deserves. He is kind, warm, patient and knowledgeable. A great find. My parents will now deal with Prime Ford in Auburn when they purchase their next car. On a last note Kyle said something to me that no sales person ever said. After I bought my car with the entire payment paid upfront he said "please don't be a stranger and come back to visit". Any negative reviews on this site must not have dealt with Kyle. Thanks again Kyle and see you soon.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Bad sales experience

    Unresponsive and unreasonable. No calls back. Rude salesman. Responses condescending and in responsive


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    Unresponsive and unreasonable. No calls back. Rude salesman. Responses condescending and in responsive

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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