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Reviews

Average Ratings

4.6
146 lifetime reviews. Includes reviews of Zeigler Chevrolet from DealerRater.com
  • Very Good Experience

    Worked with Chris Powell on my purchase of a used car. He was friendly and a pleasure to work with.

    Dealer Response

    Tom, Thanks for taking the time to share your experience here with Chris Powell. We appreciate your business. Welcome to the Zeigler family!


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    Worked with Chris Powell on my purchase of a used car. He was friendly and a pleasure to work with.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Tom, Thanks for taking the time to share your experience here with Chris Powell. We appreciate your business. Welcome to the Zeigler family!


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  • no dice

    When I first inquired about the MKX, I was told it was still available, but when I asked about it again an hour later, they finally informed me it...


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    When I first inquired about the MKX, I was told it was still available, but when I asked about it again an hour later, they finally informed me it was already sold earlier in the day. They tell you it's still available, only until they actually do their job to find out it's been sold long prior..ugh!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • *****GREAT EXPERIENCE WITH BILL*****
    March 10, 2017

    Had to get my battery today , purchase here few years ago, had some issue, Bill from parts, helped me really nice guy great customer service and t...


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    Had to get my battery today , purchase here few years ago, had some issue, Bill from parts, helped me really nice guy great customer service and they exchanged it so fast and helped me to put in on. Thanks a lot Bill will come back again.

    Does recommend this dealer
    Came in for service or repair

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  • Bait and Switch.
    February 26, 2017

    CLASSIC Bait and Switch. Called thursday to set up an appointment for saturday for a specific Tahoe. Got the first appointment Saturday, 9am, we...


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    CLASSIC Bait and Switch. Called thursday to set up an appointment for saturday for a specific Tahoe. Got the first appointment Saturday, 9am, we walked in, waited 40 minutes before "ashley" came over, the person our appointment was with. She never came. Chuck took over and he had our information. The Tahoe that we spoke about was gone, on a dealer trade. Awesome, did Ashley call us, no. So the advertised deal that we saw with them was for a lease of a Tahoe, $3999 down, and $612 a month. Chuck found another Tahoe in the area, with the same MSRP that the one we had, and all of a sudden, we needed $3,999 down and $799 a month. We explained to him why we came in, because of that deal, and he mumbled that the advertised rate is not accurate. I then said your website states you match chicago land prices, i showed him an add from Jennings, that had the same MSRP that the Tahoe we were looking at, $1599 down, $549 a month. He said their are hidden fees in that ad, despite the ad clearly saying no hidden fees. He essentially blew us off, as did the dealership. Very poor experience. The best part of the experience, was getting home, and getting an automated email from Chuck displaying the Tahoe that we "looked at" today, it was the Tahoe they dealer traded away.

    Does not recommend this dealer

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  • Best car buying experience ever
    February 19, 2017

    Rocky was great to work with and made our car buying experience very enjoyable. We love our 2017 Chevy Silverado. Rocky was very knowledgeable and...


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    Rocky was great to work with and made our car buying experience very enjoyable. We love our 2017 Chevy Silverado. Rocky was very knowledgeable and efficient! The Ziegler team was phenomenal and we will definitely be back to purchase our next car from here!

    Does recommend this dealer

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  • Excellent customer service
    February 18, 2017

    Rogelio was very helpful when helping me find the right car and a great deal. He worked with me and helped me to get the best deal possible.


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    Rogelio was very helpful when helping me find the right car and a great deal. He worked with me and helped me to get the best deal possible.

    Does recommend this dealer

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  • Unnecessary Repair
    February 8, 2017

    I brought my company car in to replace the water pump which just started pouring anti-freeze out the bottom of the Traverse. This was a $600 repa...


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    I brought my company car in to replace the water pump which just started pouring anti-freeze out the bottom of the Traverse. This was a $600 repair. But, Rich Garland added a $2,000 "oil leak" to the bill they charged my fleet management company. This vehicle spends every weeknight on my concrete driveway. If there was an oil leak, I would have seen it on my driveway. It would have been impossible to miss this "oil drip" (his categorization - not an oil seep) without my knowledge. At a minimum, this repair was not necessary. Since this oil situation did not need immediate repair, Rich should have simply advised us to keep an eye on it instead of pushing the repair through. I do NOT recommend this service center. I will never bring my vehicle there again.

    Does not recommend this dealer
    Came in for service or repair

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  • Very helpful and reliable
    February 1, 2017

    Chuck was Very patient and knowledgeable salesman , made my first time buying a new car enjoyable. Would defiantly recommend and will return to hi...


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    Chuck was Very patient and knowledgeable salesman , made my first time buying a new car enjoyable. Would defiantly recommend and will return to him in the future

    Does recommend this dealer

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  • Easiest Car Buying Experience I've Ever Had...
    January 24, 2017

    Amber was extremely helpful and knowledgeable when it came time for me to trade in a vehicle and purchase a new car. She listened to my needs and ...


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    Amber was extremely helpful and knowledgeable when it came time for me to trade in a vehicle and purchase a new car. She listened to my needs and wants and got me into a car that matched those perfectly. I was very happy with the way the negotiating went for the out the door price as well as the quick process in the Finance office. I would highly recommend Zeigler Chevy and definitely Amber as your sales person! She was wonderful.

    Does recommend this dealer

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  • Dreadful
    January 13, 2017

    Oh Mr. Joe Reed!!!! After working with our very pleasant salesman Jason for 3 hours. We had the pleasure of working with JOE REED!! What a "treat...


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    Oh Mr. Joe Reed!!!! After working with our very pleasant salesman Jason for 3 hours. We had the pleasure of working with JOE REED!! What a "treat" this guy is . Not only was I repulsed by his scent of cigarettes that was more important then the car his colleague was trying to sell, but he was the rudest and most insincere person I have encountered in a long while. As an individual with a higher position you would think different. He never said hello or introduced himself and he refused to speak calmly or as if he even knew I was about to purchase a vehicle. On top of that he ended the conversation with slamming the desk and storming off. The hardest part of this to me was the lack of consideration he had for the Jason , who was very polite and just trying to work with us. I will never return here and I told Jason this is principle and I just can not go on with the deal. Unfortunately for Ziegler and Jason they have a bigger problem on there hands. That would be Mr. Joe Reed. This was only one sale but I was also considering a second car to buy. Wow would that have been great for Jason and Ziegler. Well I am off to Bredemann Chevrolet to try again. Do not worry Joe I will send you some pictures and tweet about it later.

    Does not recommend this dealer

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