Conklin Cars Salina

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
81 lifetime reviews.

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  • 5.0 out of 5
    May 14, 2021

    Great Dealership. Over the years I have bought all my vehicles from them. I find them to be honest and easy to deal with. If you are in the market for... a new vehicle give them a try . I think you will be happy that you did

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 4.0 out of 5
    April 10, 2021

    When it comes to the service department Mike is an excellent first contact. Always efficient and attentive. Basic service is exceptional. Repairs not so... much. My right side blind spot monitor is inconsistent in alerting. The technician indicated I didn't understand how they worked and decided there was no problem. All I do know is the right one is inconsistent and the left one is consistent identifying cars on the highway. No resolution.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    I am sorry to hear that you are not happy and I am personally looking into this further. Please give me a call at 785-825-8275 if you would like to di...scuss further in the mean time. Chuck Jones - Service Director Conklin Salina

  • January 21, 2016

    Buying a car is a big purchase and being a female and going in to buy a vehicle can be even more "fear-provoking". Not to worry when dealing with Michael... Jessup and the team at Conklin. They are fair,honest, personable, and genuine in their dealings. They don't work on commission which is virtually unheard of in a is business but this is what sets them apart! They treated me like they would want to be treated. I highly recommend Larry in finance as well! He was thoughtful and dedicated to getting the best rate available and expedited the paperwork- making everything easy for me! We will definitely come back to them! Great job Conklin!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Trisha, thank you for writing such a great review about your experience at our dealership! We appreciate your feedback and are pleased that your pu...rchase experience left you completely satisfied. We always do our best to make sure all of our customers are happy and we look forward to seeing you again. Best, Paige Conklin

  • 5.0 out of 5
    March 19, 2021

    Kam is awesome. This is our 2nd purchase from him. He is willing and able to create a plan that works for everyone. We couldn’t be happier. We will definitely... buy from him again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks you for the great review and I will pass this on to Kam. We really appreciate your business and please reach out if we can assist you any furth...er. Gerard Smith - General Manager Conklin Salina

  • 3.0 out of 5
    March 9, 2021

    I have always respected Conklin Cars and the Conklin family, but my recent experience was stressful and my recommendation for their dealership in Salina... will not come without a buyer beware......After checking out a car in the Newton facility which we found to be out of our price range (comment - the sales guy was great, understanding and even called me the next day to see if he could help me with anything)...... In Salina later that same evening, my wife found a very cute, dependable vehicle (which we are satisfied with) the sales help and management we found untrustworthy despite being told several times by the sales rep that thought just the mechanics were warrantied, they would work with us with anything else that may develope in the first few weeks that may be unsuspected - this is where the problem lies..... ONE, nobody seemed to know where the extra key was to the vehicle, when we test drove the one we bought - we found keys to another vehicle in it and the sales guy laughed it off saying oh yea just sold that car was wondering where the other keys were, strange......a week later and still no extra key, surely by now we could've had one made or found the old one...... TWO, within 48 hours of purchasing the vehicle a large split in the back of the drivers seat appeared....the split appeared from a previous split that seemed to be poorly repaired....when we asked about it I was told by the sales rep and used car manager that they would get their people on it as soon as possible, but within a couple of days I was then told I caused the issue or maybe someone broke into the vehicle and did it....I don't think so, have had several other experts look at the tear and all agreed it was a poor repair job, some of the foam inside the cover is missing.....instead of being proper, positive, customer oriented folks I am left to deal with it......if they had offered politely to fix it and requested I pay half the amount of repairs, we would be fine...but the final responses from the sales rep and used car manager were rude and pointing blame on us the buyer..... oh, still waiting for the key guy to call me even a full 24 hours after being told he would a full week after purchasing the car!! The vehicle is fine other than the tear, the service toward customers - I will recommend Conklin in Salina only with strong reservations on the trustworthyness of the customer service.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    I am glad we have had a chance to resolve this issue with the Key getting done and the vehicle going into the upholstery shop today. Sorry that this h...appened and we are doing everything we can to resolve this situation. We do appreciate your business and glad we have the opportunity to make this right. Gerard Smith - General Manger Conklin Salina

  • 5.0 out of 5
    February 17, 2021

    Went in for an oil change and accidentally left my book in the shuttle van. The staff kindly retrieved my book and put it in my car for me. Thanks so... much!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Glad we were able to get this back and we really appreciate your business. Thanks for taking the time to give us this review! Chuck Jones - Service D...irector Conklin Salina

  • 5.0 out of 5
    January 22, 2021

    It was a great experience Matt Snyder was great got the truck I wanted the body shop people were awesome especially Mark wow what a great dude he needs... a raise

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Fred for taking the time to give us this great review and I will pass this on to Matt. We really appreciate your business! Gerard Smith - G...eneral Manager Conklin Salina

  • 5.0 out of 5
    January 20, 2021

    I live in Texas and found a hard to find vehicle at Conklin via an Autotrader add. I spent a couple days working things out over the phone and drove up... a few days later to pick the truck up. Matt and Todd made everything extremely easy. Very satisfied with my experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you very much for your business! Glad we were able to get this worked out for you and please let us know if we can assist you any further. Gera...rd Smith - General Manager Conklin Salina

  • 5.0 out of 5
    January 1, 2021

    Quick and complete extended warranty work. They didn’t try to tell me there was 10 other things causing the issue. I would go back again.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you Ruth for giving us this great review and we really appreciate your business! Gerard Smith - General Manager Conklin Salina

  • 5.0 out of 5
    December 30, 2020

    Everyone was friendly and courteous and had complimentary transportation to and from service. I had some body work on the car done at this dealership recently... and was extremely satisfied with the repair work that was done there.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for the great review. We really appreciate your business! Gerard Smith - General Manager Conklin Salina

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