Freedom Chysler, Jeep, Dodge, Ram

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Reviews

Average Ratings

1.0
6 lifetime reviews.
  • Friendly and great service

    I had a blown head gasket on my old car and I just came in to look. It was after 5pm. Kelly Blue Book said the car was only worth $546 as a trade ...

    Dealer Response

    Thank you for complimenting us and I hope we earn your business in the future. Sincerely, Matt Bethany


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    I had a blown head gasket on my old car and I just came in to look. It was after 5pm. Kelly Blue Book said the car was only worth $546 as a trade in but they did it for $1000. I got it for 5,000 of the sticker price and I didn't need a co signer. The payments are WAY smaller than what the dealer told me I would pay .

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for complimenting us and I hope we earn your business in the future. Sincerely, Matt Bethany


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  • Worst dealership in the metro area

    I went in looking at a Ram truck. My credit was ran without my filling out a credit application. Could not reach a deal. Was told to come back an...


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    I went in looking at a Ram truck. My credit was ran without my filling out a credit application. Could not reach a deal. Was told to come back and all would be made right by Noel Daniels. He wasn't there so I dealt with a sales manager. An agreement was reached and I then filled out a credit app. After running my credit 2 more times I was told there was a mistake and the price was 8000.00 higher. STAY AWAY!!!!!!I I would give no star or negative if possible.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Not so good with people

    I would not even give this car lot ONE star. First, the sales person I talked to gave me the run-around. He kept putting me off because I told him...


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    I would not even give this car lot ONE star. First, the sales person I talked to gave me the run-around. He kept putting me off because I told him that I would not be able to come there, physically, unless there was something he could do for me. I told him up front my credit score and yet, he told me not to worry, they have solutions for every situation. Well, he sent rude comments...like he was flirting with me on the phone... I kept asking when he was going to be able to get my application finished and he kept saying that he was truly busy and could not get to mine at the moment. (I pulled my credit report and it shows that "Roundtree" pulled my credit on the day that I put my application on the internet!!) If there was nothing he could have done for me...he could have had the decency to say NO!!! Instead of making me feel like I was not important. I would not recommend these guys to my worst enemy. They are really those "greedy" salesman, that doesn't care about the customer!!! All about the MONEY!!!!!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • worst car lot ever

    This is the worst car lot ever customer service is very bad. Salesman did a very sneaky deal lot of things he didn't tell me purposely to make the...

    Dealer Response

    Mr Lewis, I am one of the managers at Roundtree. If you do not mind please explain to me exactly what happened. You are also welcome to email m...


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    This is the worst car lot ever customer service is very bad. Salesman did a very sneaky deal lot of things he didn't tell me purposely to make the deal

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mr Lewis, I am one of the managers at Roundtree. If you do not mind please explain to me exactly what happened. You are also welcome to email me personally at mbethany@roundtreejackson.com maybe I could be of some assistance.


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  • Poor Management

    The finance manager of this facility is very unprofessional, when I declined to buy a car that he suggested was in my credit standing, he refused ...

    Dealer Response

    I am one of the managers at Roundtree. If you do not mind please explain to me exactly what happened. You are also welcome to email me personall...


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    The finance manager of this facility is very unprofessional, when I declined to buy a car that he suggested was in my credit standing, he refused to discuss any other issue with me, did not try to be helpful to see if he could assist me any other way, or was there anything that he could do for me to put me in a vehicle that would accommodate me and my needs rather than just give me a car that he felt that I should buy and pay for.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    I am one of the managers at Roundtree. If you do not mind please explain to me exactly what happened. You are also welcome to email me personally at mbethany@roundtreejackson.com maybe I could be of some assistance.


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  • Didn't like the service

    IT TOOK THREE DAYS FOR SOMEONE TO CALL ME BACK .and when I called to talk to someone that people the answer your phone I was trying to get into my...

    Dealer Response

    I am one of the managers at Roundtree. If you do not mind please explain to me exactly what happened. You are also welcome to email me personall...


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    IT TOOK THREE DAYS FOR SOMEONE TO CALL ME BACK .and when I called to talk to someone that people the answer your phone I was trying to get into my informationI didn't like the service at all very inconvenient to me

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    I am one of the managers at Roundtree. If you do not mind please explain to me exactly what happened. You are also welcome to email me personally at mbethany@roundtreejackson.com maybe I could be of some assistance.


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