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Gosch Ford of Hemet

(1,487 reviews)
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

Reviews

(1,487 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gosch Ford of Hemet from DealerRater.

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Matthew is great

Today I had an appointment with Matthew Musser in Internet Sales. I love the way he works. Very professional and straight forward. Thank you again Matthew for the help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Worst car buying experience ever

Lied to by initial call center. AC broke in 116 degree day, no fans brought in. Continually called “dude” by the sales manager. 6.5 hour process

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service, quick and painless

JP, Brett in sales and Patrick in finance made the transaction quick and easy, would recommend to anyone looking for a new Ford without any hassle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

I had a great experience at Gosch Ford. This is the 2nd vehicle my husband and I have purchased from Gosch. We are repeat customers for good reasons. Both times our salesmen have been fun, laid back and down to earth, never pushy and always tried very hard to negotiate to get down to our price. Spencer Pipitt was our salesman this time around and he was awesome. He's full of energy, very upbeat and never made me feel uncomfortable or unsure of the deal. In a few years when my sons starts driving we will definitely be back to Gosch Ford to purchase a truck for him. Thanks Spencer!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service and a great deal!

My expectations weren't very high, but that changed when I walked on the lot! It was organized & clean even with construction going on. Matthew Musser helped me with buying a car & he was VERY accommodating and worked with me to get the best price for my budget. Definitley recommend this dealership, ask for Matthew!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ford Fiesta is great!

Spencer Pipitt aka Jason Statham was very friendly and able to accommodate me on buying my first car. I would definitely recommend visiting online. I would of given him 10 stars but he’s a bit short so I gave him 5. Ryan the pizza delivery man had great personality, love him to death. I give 2 thumbs way up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pleasant

Thanks for the patience Ramiro Gallo was my Sales Consultant and Brett Griffits as well, Purchased a 2018 Fusion Hybrid 5 STARS RECOMMENDED. Gosch Ford Hemet is the best,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Eazy peezy

I have never been to gosch ford of hemet, my expectations were average, until we met our salesman. Mathew musser. He exceeded our expectations infinitely, he was friendly and easy to talk to. Super informative and intelligent, id highly recommend coming here to meet him, even if you don’t plan on buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fast and Fteindly

Called on the phone for a price on a new explorer sport. I was quoted with in minutes. I showed up the following day, they had the explorer pulled up. I took it for a test drive and really liked it. came inside and met Ryan he brought out the figures we discussed. Nothing changed and I was out of there with my new explorer with in 1 1/2 hours. Much thanks to Ryan and his team. I'll be telling all of my friends about Gosch Ford in Hemet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

False advertising

I found a f250 diesel 4x4 on their site and got an official internet price. I came down there to buy it after being pre approved and running my credit, I was told by Gary the manager and Josh the sales agent the payment and terms were no problem . When I arrived and test drove the truck they them tell me they can't honor the price they told me because they made an error. The truck would be 67k not 55k. They never tried to make it right. They wasted my time. I then went to la mesa Ford and Greg Ryan gave me exactly what I wanted with terms I could afford. He had the deal done before I ever arrived and put things in the deal for my protection like gap coverage. If you want a Ford goto la mesa, they are legit!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.