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Reviews

Average Ratings

4.9
875 lifetime reviews. Includes reviews of ELK GROVE SUBARU from DealerRater.com
  • Great Experience

    The employees at Elk Grove Subaru are fantastic! Rod Kiehm, the sales person I worked with, was professional and courteous, answered all my questi...


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    The employees at Elk Grove Subaru are fantastic! Rod Kiehm, the sales person I worked with, was professional and courteous, answered all my questions, and was patient with me during the whole process. Aside from a little back and forth on the negotiation, everything was quick, pleasant, and extraordinarily relaxed. Omar, the Finance Manger, was very friendly and easygoing. I would definitely recommend these guys.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • "Our experience of of buying a new Subaru was great"
    April 27, 2017

    We love our new Subaru Forester! For a couple in our 70's, it was a great experience. We found the staff friendly and courteous. Michelle Thomas...


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    We love our new Subaru Forester! For a couple in our 70's, it was a great experience. We found the staff friendly and courteous. Michelle Thomas, our Sales Consultant, was very informative, patient and friendly. She did not try to sell us a car with more expensive features than we really needed. Sincerely, Jim and Beverley Jones

    Does recommend this dealer

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  • great experience
    April 26, 2017

    It didn't take as long as expected. I was worried that it would take all day due to people telling me it takes a long time to buy a car.

    Elk Grove Subaru

    We so appreciate the opportunity to earn your business, and that you've taken the time to share your experience with us! We certainly strive for ...


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    It didn't take as long as expected. I was worried that it would take all day due to people telling me it takes a long time to buy a car.

    Does recommend this dealer
    Elk Grove Subaru

    We so appreciate the opportunity to earn your business, and that you've taken the time to share your experience with us! We certainly strive for efficient, attentive and welcoming service, so we take great pride in having succeeded in your case! We hope that you'll return to us for any of your future vehicle needs, and that your new car serves you well in the meantime! THANK YOU! Best, Emily Lasher Van Orden evanorden@lasherauto.com


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  • Elk Grove Subaru

    The salesman was very knowledgeable about the vehicle and very patient. I did not buy the day I first looked and he was not pushy or annoying. I...


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    The salesman was very knowledgeable about the vehicle and very patient. I did not buy the day I first looked and he was not pushy or annoying. I returned the next day to purchase and he was excellent. The finance process was less annoying than I have experienced in the past at other dealerships, also.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience for a 1st time buyer
    April 18, 2017

    Though I bought a used car that was not a Subaru, Mark was very helpful and made my experience a very positive one. Set up an appointment with him...

    Elk Grove Subaru

    As a dealer that specializes in the sales of new AND used cars, we take it upon ourselves to be as knowledgeable as possible on all makes and mode...


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    Though I bought a used car that was not a Subaru, Mark was very helpful and made my experience a very positive one. Set up an appointment with him and was surprised that when I got to the dealership, the car I was interested in was ready at the front door. He was able to address all my questions from start to finish. I am not just happy but I am thrilled with his professionalism. Definitely, Mark will be my #1 choice when I get my own Subaru in the future.

    Does recommend this dealer
    Elk Grove Subaru

    As a dealer that specializes in the sales of new AND used cars, we take it upon ourselves to be as knowledgeable as possible on all makes and models, in order to best serve our clients...and we're ecstatic that you felt so pleased with your experience! We hope that your new car serves you well and that you'll not hesitate to let us know of anything more you need in the future! We look forward to seeing you again! Best wishes, Emily Lasher Van Orden evanorden@lasherauto.com


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  • Thank You!
    April 11, 2017

    Courtesy staff, friendly, and clean. Mr. Melo was extremely imformative. He truly loves what he does , can clearly explain the car and believes ...

    Elk Grove Subaru

    We're thrilled to know that Dave offered you a wonderful car buying experience, and that our efforts to provide thorough and attentive service we'...


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    Courtesy staff, friendly, and clean. Mr. Melo was extremely imformative. He truly loves what he does , can clearly explain the car and believes in the Subaru automobile.

    Does recommend this dealer
    Elk Grove Subaru

    We're thrilled to know that Dave offered you a wonderful car buying experience, and that our efforts to provide thorough and attentive service we're not overlooked! We hope that you enjoy your new Subaru to the very fullest, and that you'll not hesitate to return to us for any of your future vehicle needs! THANK YOU! Best, Emily Lasher Van Orden evanorden@lasherauto.com


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  • Great customer service
    April 8, 2017

    I went to several dealerships stretching from Roseville to Elk Grove and Tim at Elk Grove Subaru, his customer service, and his knowledge of the c...

    Elk Grove Subaru

    We are so proud to read that Tim's service outshone the competition! We strive to offer that attentive, knowledgeable service that sets us above ...


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    I went to several dealerships stretching from Roseville to Elk Grove and Tim at Elk Grove Subaru, his customer service, and his knowledge of the cars that I was interested in was the deciding factor on where I was going to buy my car. Everyone I met there was friendly and professional but if I had a friend that was looking to buy a car I would without a doubt point them in Tim Carlson's direction.

    Does recommend this dealer
    Elk Grove Subaru

    We are so proud to read that Tim's service outshone the competition! We strive to offer that attentive, knowledgeable service that sets us above the rest, so we're thrilled to know that we succeeded in your case! We greatly appreciate the referrals, and hope to see you again in the future, as well! Best to you and yours, Emily Lasher Van Orden evanorden@lasherauto.com


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  • Great Sales Team = Great Buying Experience

    Mike Carlson and Mark Peterson made the experience of purchasing a new Forester great! They were competitive with pricing, knowledgeable about the...


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    Mike Carlson and Mark Peterson made the experience of purchasing a new Forester great! They were competitive with pricing, knowledgeable about the car, and extremely professional and focused on making the buying experience as good as possible. They made the sale about my family and not about themselves - great team! I would recommend these guys to anyone.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • The process of returning a lemon for a new vehicle.
    April 4, 2017

    I was very happy with my experience with Subaru and both the employees I worked with, Sonny Aivazian and Michelle Thomas. They were both extremely...

    Elk Grove Subaru

    We're so happy to hear that you had a wonderful car-buying experience with us! We want for our customers to be both comfortable and confident in ...


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    I was very happy with my experience with Subaru and both the employees I worked with, Sonny Aivazian and Michelle Thomas. They were both extremely helpful and easy to deal with.

    Does recommend this dealer
    Elk Grove Subaru

    We're so happy to hear that you had a wonderful car-buying experience with us! We want for our customers to be both comfortable and confident in their purchase, and we take great pride in our efforts to provide stellar service! We hope that you'll return to us for any of your future vehicle needs, and that your new car serves you well! With thanks, Emily Lasher Van Orden evanorden@lasherauto.com


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  • Great Knowledge of vehicle and customer service
    April 4, 2017

    We went in there on Saturday and said were interested in a 2017 Subaru Forester, preferably in white, but Subaru in Elk Grove did not carry at the...

    Elk Grove Subaru

    We are so very pleased to hear that Michelle awarded you a wonderful car-buying experience! We take great pride in our selection, so we're sorry ...


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    We went in there on Saturday and said were interested in a 2017 Subaru Forester, preferably in white, but Subaru in Elk Grove did not carry at the moment. Michelle made sure to have that exact car there by Monday on our scheduled appointment. Very nice lady and full of knowledge and passion for these cars. Not pushy, but reasonable with our price range. We walked out of that door Monday night with our perfect family car with such a great deal!! We are very happy campers with Elk Grove Subaru!

    Does recommend this dealer
    Elk Grove Subaru

    We are so very pleased to hear that Michelle awarded you a wonderful car-buying experience! We take great pride in our selection, so we're sorry that you didn't have immediate access to your desired vehicle! Thank you for allowing us the opportunity to stock that car, and earn your business! We hope that your new car serves you wonderfully, and that you'll not hesitate to let us know of anything you need in the future! Best wishes, Emily Lasher Van Orden evanorden@lasherauto.com


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