INFINITI of Lynnwood

Thank you so much for the 5-star review and for sharing such detailed feedback! We’re thrilled to hear that you had a terrific experience and that Victor took great care of you every step of the way. It’s wonderful to know you’re enjoying your 2019 Mercedes GLC 300 and that it met all your expectations in terms of quality and condition. Your confidence and trust mean a great deal to us, and we truly look forward to assisting you again when you’re ready to upgrade or replace your vehicle. Thank you for choosing INFINITI of Lynnwood! If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

Hello, Thank you for taking the time to share your feedback! We’re glad to hear you had a great service experience and that the recommendations for future maintenance were helpful in planning to keep your vehicle in great condition. If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

Thank you so much for your loyalty and kind words. We truly appreciate you being a long-time client since 2019 and for trusting us with not just one, but two INFINITI vehicles. It means a lot to our team to know you’re pleased with our service, and we will be sure to pass along your thanks to everyone here at the dealership. If you have any questions or concerns, please do not hesitate to reach out to me. We are committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

Thank you for the 5-star review, Kip! We’re delighted to hear how impressed you were with our service department at INFINITI of Lynnwood. It’s great to know Joel was ready for you upon arrival and that the Lyft service and quick turnaround helped make your day more convenient. We truly appreciate your kind words and are grateful for the opportunity to earn your future maintenance business. If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

Thank you so much for your kind review and recommendation! We’re glad to hear that the vehicle exceeded your expectations and that the deal discussed was honored as promised. Javier will be thrilled to know he made such a positive impression. We truly appreciate your trust and recommendation, and we look forward to assisting you again in the future. If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

Thank you, Terry, for your continued loyalty to INFINITI of Lynnwood since 2011. We truly appreciate your trust in our team over the years. It’s wonderful to hear that your recent service visit for your Q50 RS400 once again met your expectations. Roger and his team will be glad to know their work and quick resolution on 12/19/2025 made a positive impact. We’re grateful for your kind words and look forward to continuing to care for your INFINITI for many years to come. If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

Thank you so much for the kind feedback! We’re delighted to hear that everything met your expectations and that you’re very satisfied with the service. Providing a smooth and positive experience is always our goal, and we truly appreciate you taking the time to share your thoughts. If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

Hi CJ, Thank you for taking the time to share your feedback. We sincerely apologize for the frustration caused by the shifting service estimates and the lack of proactive communication. We understand how important clear timelines and consistent updates are, and it’s disappointing to hear that we fell short in this area. Your comments have been shared with our service leadership team so we can address these communication gaps and improve our processes moving forward. We truly value your feedback, as it helps us improve the experience for all of our guests. If you have any other questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

Thank you so much for your kind words and continued trust in us! We’re truly honored to hear that you consider our service the best you’ve ever had and that our team’s professionalism, honesty, and friendliness stand out. Being the only place you trust means a great deal to us. If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com