Reviews
Write a reviewOutstanding help
Colin was an outstanding car salesman who went above and beyond to help me find the perfect vehicle. He was knowledgeable, patient, and listened to my needs to ensure I was getting the right car for me. His professionalism and friendly demeanor made the entire car buying experience a breeze. I would highly recommend Colin to anyone in the market for a new car. Thank you for your excellent service, Colin!
I am very satisfied with this dealer, service department
I am very satisfied with this dealer, service department is great! have been taking May Infinity QX60 for service there for few years, Joel is creat, professional, helpful, always takes care of what I need and answer my questions and if I have any concerns he always takes the time to look into and fix it. Thank you Joel!
Service maintenance review
Price I was quoted for my maintenance service package was different then what I was told when I brought my car in (MUCH higher). After being firm with L.I. honoring the price I was given on the internet, they did agree. After my initial interaction when I first arrived, all future interactions were great. Excellent communication, service completed when/as promised with a bonus car wash & vacuum. If not for that initial interaction about the price, I would have absolutely recommended L.I. in the future.
They never keep their word.
They never keep their word. They always want to upsell their service. Incompetent staff members.
Thank you for your feedback. We are sorry to learn you were unhappy with your visit and we would love the opportunity to discuss your experience in more detail. Please reach out to our Management team at customercare@infinitioflynnwood.com with your contact information or (425) 409-6274 in order for us to discover how we could have provided a better customer experience for you. We look forward to hearing from you and earning back your trust and confidence in our team.
Poor Service.
Always trying to upsell you service. There service department is full of incompetent staff. I took my car for brake service and had to spend more money to fix what the fixed.
We are sorry to hear that your experience with us was anything less than impeccable. Our Service Manager has reached out and is looking forward to an opportunity to discuss your visit and earn back your trust and confidence. Please reach back out to Chris Beaupre at 425.563.6638 or by email chris@infinitioflynnwood.com.
My first visit- I felt welcomed, car was cared for and I
My first visit- I felt welcomed, car was cared for and I left confident. I will be back!
We look forward to seeing you next time! Thank you for your visit and for taking the time to share your kind review. We appreciate you and your business and are happy that your first experience with our team was a positive one. We are happy to have you in the INFINITI of Lynnwood family!
Infiniti of Lynwood is a beautiful facility that is
Infiniti of Lynwood is a beautiful facility that is welcoming to all, be it for searching for a new vehicle or vehicle maintenance. The service department has convenient online scheduling as well as drive up express service, and the service department agents are friendly and knowledgeable, offering loaner vehicles for the convenience of their clients. I have found them to be receptive to their customers inquiries with regards to service discounts that may be available or even recently discontinued. It is this willingness to work with their customers that has me as a loyal client. I recommend Infiniti of Lynwood for all your vehicle needs.
Thank you for your kind review and recommendation and for allowing our team to assist you. It is our pleasure providing you with exceptional customer care and we are grateful for your continued trust and loyalty. We appreciate you and your business and will look forward to your next visit with us. Thank you for continually choosing INFINITI of Lynnwood!
Hands down the best car purchasing experience I have had
Hands down the best car purchasing experience I have had (and I have bought many cars). The team at Infiniti of Lynnwood, from the Mechanic to the GM, was first class. They could not have done more to make purchasing a car easier. I recommend anyone looking for a new or used car check them out.
First Class
Hands down the best car purchasing experience I have had (and I have bought many cars). The team at Infiniti of Lynnwood, from the Mechanic to the GM, was first class. They could not have done more to make purchasing a car easier. I recommend anyone looking for a new or used car check them out.
The employees at Lynnwood Infinity are knowledgeable,
The employees at Lynnwood Infinity are knowledgeable, professional, friendly & make every attempt to be certain the customer is happy with the work completed & looking forward to a return appointment.