The Luxury Autohaus

3.7 out of 5 3.7

Reviews

3.7 out of 5 3.7
10 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    November 1, 2018

    The worst car buying experience ever. Liars, Cheaters, and Thieves is what I recognize those I dealt with at Luxury Auto Haus, Georgia. They promised a... maimtained and operational vehicle. It was delivered to me with rotten tires, faulty electrical system, steering problems, air conditioning system inoperable, windshield wipers inoperable, etc. The quick spray of undercoat, by Luxury Auto Haus, to hide the heavily coroded chasis was sprayed into the brake calipers causing brake failure. The batteries in vehicle were dead. Crooked operation, to say the least!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    March 12, 2018

    Kevin was so helpful when we went in. I was able to test drive the car I picked out online within 5 minutes of walking in. My credit is not that great... due to buying a home recently but he still wanted to try and get us financed! Tina is a miracle working and low and behold I was financed for the car I picked out. I was able to get a low payment WITH GAP! This place was so awesome. I took my car home the same day. They saved me a tremendous amount of hassle and everything was said and done in a couple of hours. Honestly so thankful for luxury Autohaus!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • December 25, 2016

    JC went out of her way to help assist me with a purchase of a 2015 Jeep Wrangler. The vehicle was stunning. I wanted it really bad. She gave me... the the weekend to think about it. I was facing a total knee replacement right at Christmas. I had these great plans to drive over to Atlanta and still make my appointment in Birmingham. I woke up Monday morning realizing there was no way I could make such a commitment to purchase the car. She was even going to get it closer to what I wanted to pay. JC was the best and was very professional with my concerns. She went above and beyond during this transaction. Thanks again JC.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 12, 2018

    Tina and Kevin were the best! No hassle on our car loan, she even found us a better interest rate. We love our new car and would recommend to anyone. We... just bought a house, and my wife just got in an auto accident (not her fault). The insurance company of course didnt give us what we deserved. Tina and Kevin both were compassionate and worked hard to help us. If you have purchased a vehicle before they are great, if you havent, they are great!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    February 25, 2017

    They had no interest in doing a deal with me, they wouldn't do the research regarding the details of my trade even though I had all the info listed on... the website

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 11, 2016

    SUBMITTED ON: 7/26/2016 BY: Michael Fail "Kevin, CJ, and Holly we are very helpful. There was no hard sales tactics. We knew the cars we wanted to... look at and CJ promptly got us the keys and sent us on test drives. We looked at about 5 vehicles until we decided the one we wanted. They never hesitated in letting us look at and test drive as many vehicles as we wanted. Once we decided and were negotiating with Kevin he was able to answer our questions and even take insight about our trade-in. Kevin also stuck to his word once we shook hands even though the paperwork was not signed. Holly also red-d my paper work a couple of times to assist with an out of state bank. Overall this was a very pleasant car buying experience. I would go back and I have never said that about a care dealer before."

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 9, 2016

    I was searching for a specific vehicle and they found exactly what i was looking for. Thank you Charlie for being patient with us in our quest!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 24, 2015

    2nd best buying experience i have ever had. these people are some of the best i have ever had the pleasure of doing business with. i thank them very much.... i would recommend them to anyone. if you want a special car or truck, contact this dealer. CJ and the crew will sure take good care of you. i really enjoyed this experience. thank you all very much.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 15, 2015

    this was one of the best buying experiences i have ever had. we had a deal and everything went as agreed upon. they bent over backwards to get me into... the car i wanted. i loved working with all the associates. they treat you like gold and that is rare these days. if i ever want another corvette, i will know where to go. thank you sooo much you guys.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    November 27, 2013

    still up in the air about the status of my app, the first initial call happen very good then afterwards no information on my application on the vehicle... I wanted and financing it.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?