Klaben Ford Lincoln of Warren, Inc.

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Reviews

Average Ratings

4.9
914 lifetime reviews. Includes reviews of Klaben Ford Lincoln of Warren, Inc. from DealerRater.com
  • Great Dealership

    I'm a Ford employee from Buffalo NY that traveled 3 hours to buy my car from Jim. Jim worked very hard to help me get the car I wanted. Customer s...


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    I'm a Ford employee from Buffalo NY that traveled 3 hours to buy my car from Jim. Jim worked very hard to help me get the car I wanted. Customer service and respect is a high priority for me. It is something I value. Jim and the people at Klaben Ford are great people to work with. As a Ford employee at the Buffalo Stamping Facility, I understand how important it is that the Ford Dealership franchise owner gives great service to each individual that walks into the showroom whether they buy or not. The experience can be the difference between a Ford purchase or someone getting a bad taste for ever looking at a Ford product again. Jim and Natalie Smith, who works in the financing department, are outstanding examples for Ford Motor Company and represent not only Klaben Ford but Ford Motor Company in a highly professional way. I will definitely travel the 3 hours it takes to deal with Jim and Klaben Ford for my next purchase. I would highly recommend the Klaben Ford dealership and Jim Valesky.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • No better dealer
    April 25, 2017

    Bought 3 cars here and will buy my next 3 here. The integrity of Mike Klaben and the best salesman in the world - Jim Valesky - is superior to an...


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    Bought 3 cars here and will buy my next 3 here. The integrity of Mike Klaben and the best salesman in the world - Jim Valesky - is superior to any dealer around. Mike Klaben treats you like he would want to be treated and that just continues to all his personnel. Great place - can't say enough adjectives.

    Does recommend this dealer

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  • done quickly. Overbilled.
    April 25, 2017

    Our visits are usually efficient and quick as this one was. However there was an issue with warrantee that I don't believe was handled properly. ...


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    Our visits are usually efficient and quick as this one was. However there was an issue with warrantee that I don't believe was handled properly. Not happy at this point and considering having repairs done elsewhere.

    Does recommend this dealer
    Came in for service or repair

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  • Excellent
    April 25, 2017

    The service I get every time I go to this dealer has always been great. They answer all question and are very good at letting you know everything ...


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    The service I get every time I go to this dealer has always been great. They answer all question and are very good at letting you know everything you need to know about your car

    Does recommend this dealer
    Came in for service or repair

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  • Quick, just like he promised
    April 25, 2017

    I am not interested in car shopping and spending hours at a car dealership. My husband spoke to Gary James on the phone and told him that. We sto...


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    I am not interested in car shopping and spending hours at a car dealership. My husband spoke to Gary James on the phone and told him that. We stopped by the dealership and Gary was very friendly, knowledgeable and told us that he promised that we would not be there all night. He kept his word. We made a deal on a car and then my husband went in the next morning to sign the papers. I took the car back that afternoon so Gary could go over all the options on it. One of the best experiences car shopping I have ever had.

    Does recommend this dealer

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  • Awesome Personal Service
    April 25, 2017

    We have bought several cars from Mike Urbania at Klaben Ford Lincoln of Warren. He is always very helpful, very fair and honest, and a pleasure t...


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    We have bought several cars from Mike Urbania at Klaben Ford Lincoln of Warren. He is always very helpful, very fair and honest, and a pleasure to work with. He has sold us cars off the lot, as well as help us to find a certain car that was not on the lot at the time we were looking and he went the extra mile to help us find it. Mike is our go to guy when looking to purchase a car whether new, used or leased.

    Does recommend this dealer

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  • Quick and Easy
    April 24, 2017

    They are so pleasant and make you feel comfortable in their great waiting room. Lots of snacks and beverages for customers while you wait. Of cour...


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    They are so pleasant and make you feel comfortable in their great waiting room. Lots of snacks and beverages for customers while you wait. Of course jumping back in your clean ride is great to. Good service is there motto. Keep up the great service.

    Does recommend this dealer
    Came in for service or repair

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  • PURCHASED FORD PREOWNED CERTIFIED 2015 F250 TRUCK
    April 24, 2017

    ALL AROUND GREAT PURCHASE AND A GREAT GROUP OF PEOPLE TO DEAL WITH. WE WILL CONTINUE TO PURCHASE AND SERVICE OUR VEHICLES AT KLABEN! THANKS MIKE F...


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    ALL AROUND GREAT PURCHASE AND A GREAT GROUP OF PEOPLE TO DEAL WITH. WE WILL CONTINUE TO PURCHASE AND SERVICE OUR VEHICLES AT KLABEN! THANKS MIKE FOR GOING ABOVE AND BEYOND TO FIND US GREAT DEALS. AND THANKS JEFF FOR THE GREAT SERVICE ON OUR FLEET OF TRUCKS.

    Does recommend this dealer

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  • Outstanding Service and Buying Experience
    April 23, 2017

    This was our first Ford experience and we ended up with a new Escape. Matt gave us a great deal and made the whole experience painless. He didn't ...


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    This was our first Ford experience and we ended up with a new Escape. Matt gave us a great deal and made the whole experience painless. He didn't pressure us and was very clear about everything we discussed.

    Does recommend this dealer

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  • Love Gary James
    April 21, 2017

    I, and my late Husband have dealt with Gary James for about 25/30 years and Gary has never steered us wrong. No matter what kind of trade we have...


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    I, and my late Husband have dealt with Gary James for about 25/30 years and Gary has never steered us wrong. No matter what kind of trade we have he can always get us a great deal.

    Does recommend this dealer

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