Gerald Kia of North Aurora

(4.9) 824 reviews

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4.9
824 lifetime reviews. Includes reviews of Gerald Kia of North Aurora from DealerRater.com
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  • Buying a car from Gerald KIA

    The salesman was knowledgeable, personable, and pleasant. He took the time to help me understand the features on the car I bought. Very helpful.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    It was a pleasure to read about your car buying experience with us, Jane. Congratulations on your purchase! It's delightful to know that our staff was... helpful during your purchase. We look forward to seeing you again in the future! Sincerely, Matt Gerald - mgerald@geraldauto.com


  • I left with my Kia Sportage home with very high satisfaction

    I enjoyed my experience at Gerald Kia North Aurora.My salesperson Dennis Michelsen,was very friendly and knowledgeable about Kia products and Gerald d...ealership I can tell you,that Dennis is one of the best salesperson I ever dealt with in my life.Dennis take time and patient to show me how to use all the new gadget in my Kia.I will send all my family and friends to Gerald Kia dealership North Aurora to see Dennis, because of his honest professional and friendly work with me!!! Dennis you are the best salesperson and the Gerald Kia North Aurora should be very happy that they have such a knowledgeable a friendly salesperson like you!!! Dennis, I left with my Kia sportage home with very high satisfaction ,excellent service and your friendliness -Thank you!!!! Gabriela

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    Does recommend this dealer

  • Gerald Kia review

    everything. i've NEVER had a bad experience in the 6+ yrs i've been dealing with Gerald Kia. they are the best.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service

    Jamie is my favorite!! Hes so sweet and always takes care of me He's the reason I come to north aurora instead of going to naperville where I purchas...ed the car

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Most enjoyable experience, while buying a car!

    While shopping for our new Kia, Stinger, my husband and I had the most professional and friendly experience buying a car that we have had in awhile. O...ur salesman, Dennis Michelson and the staff at Gerald Kia in North Aurora, IL. made the whole ordeal fun, informative, professional and successful all at the same time. Danny and Roz Swain

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    Does recommend this dealer

  • Good service

    Jaime in service always takes such good care of me. Always have coffee, water and snacks while customers are waiting for service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service

    Very helpful honest people that answered all of my questions and was very friendly. Treated me more than a customer and helped me find exactly what I ...was looking for.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Nice clean facility

    Delivered on time. All work was done excellently. They found some warranty repairs that I overlooked and repaired at no additional cost.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Above and beyond service

    Even though due to weather conditions I was slightly late for my appointment, John and Christine were so nice! They had me in and out in a very timely... fashion! I really appreciated the fact that the time that I was given to pick up my car at check in was the same time that they called to tell me it was ready! This entire team, front of shop to back, is the best that I have ever had the chance of working with and would highly recommend them!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitat...e to contact me or visit us if you need anything else. Sincerely, John Kainz - Service Manager - Jkainz@geraldauto.com


  • Awesome Service!

    Leased 1 vehicle and purchased another days apart. Thanks Gerald Kia Team! Two accidents and two cars totaled over the holidays and Denis helped us g...et then replaced. I really appreciated all the assistance given in getting what we needed at great prices.

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    Does recommend this dealer

Gerald Kia of North Aurora
201 Hansen Blvd North Aurora, IL 60542
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