Hutchinson KIA

4.4 out of 5 4.4

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
42 lifetime reviews.

Read reviews that mention:

  • 1.0 out of 5
    March 1, 2021

    The worst Kia dealership in Georgia and I have been to several. Hutchinson Kia gives kia cars a bad name. They are very unprofessional and I totally agree... with all the people who gave them 1 star. Like them, if I could give them 0 star, it is more fitting. Run, find another Kia dealership because kia cars are good cars. Don't waste your time at Hutchinson and don't waste their time as they pretend to be so busy. I guess it does take more time to swindle and scam customers. Shame on you managers and sale people.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 31, 2021

    Bait and switch masters. Will quote you a great price, only to pad it way up on the bottom line. Dishonest advertising. Dishonest dealer. No I know where... the term “stealer” came from.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 20, 2020

    I had a wonderful experience and will recommend KIA service department to my friends. The waiting room was very clean and coffee and snacks were offered.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    February 24, 2020

    SMALL TOWN ATMOSHERE,....UNTIL ONE GETS THE HIGH PRESSURE PITCH FROM THE "FINANCE" MAN, WHO WANTS YOU TO ADD A FLYING PIG TO YOUR CAR.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 8, 2020

    Amr Ali did an excellent job of helping me through a car buying experience. Kind, courteous and very professional. Told him what I was looking for and... he never once tried to sway my decision on what I wanted or could afford. No pressure at all thank very much.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 15, 2020

    We've been dealing with Hutchinson KIA since 2011. We have bought two, new vehicles here and have been well pleased with both. We have entrusted Hutchinson... for all service and repair on both vehicles and have yet to be disappointed.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    November 1, 2019

    This dealership is the epitome of a sleezy car dealership. I was lured in by a dishonest add and then told by a salesman “what did you expect”. I guess... he was right

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    October 19, 2019

    Tasia, was my sale person; Macon, Georgia. I had given up on being approved for a vehicle , due to my low credit score. She and the finance department... worked and got me approved. Thanks, I love my ride, 2013 Kia Sportage

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    July 12, 2019

    Huchinson kia in macon has had my car for 2 weeks. We pay for gap coverage for collision plus mechanical repair. They are saying they cant find proof... of this. Fax in what we have that state what our payment is. Now they are saying the person that sold us the car no longer works there. I have paid every month for gap coverage for the past 3.5 years.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    3 people out of 4 found this review helpful. Did you?
  • 1.0 out of 5
    June 30, 2019

    If I could not give any stars, that's what I would do! My partner came there 6 weeks ago and got a new Kia Sorento. A couple days later, she called and... asked if she could trade it for one with a sunroof. They said no problem at all! They had one brought from their Albany store and the switch was done. They were "too busy" to do the paperwork that day because they were about to close. They gave her a temporary agreement she could drive the car for a week. She has been to the dealership every other day since. She had called everyday since. She has been passed to a different person several times. She leaves everytime with speaking with no one after sitting there for hours. They're "too busy" or at lunch. When she calls, they send her to voicemail. A month later, they call and tell her the price went up from 28k to 50k payments of $610 for 6 yeears... umm no!!! How did the car double in price, but online it's for sale for $32k. Now here we are 6 weeks later and still haven't settled anything. She's driving this car with no contract, an expired temporary agreement to drive the car, no tag, not even a dealership tag. This is some illegal stuff!

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    7 people out of 8 found this review helpful. Did you?
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