#1 Cochran Hyundai South Hills

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
694 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    July 9, 2020

    Wonderful person to person contact. Love my Tucson. I should have made the purchase before. The transaction was very easy process. Great sales person... made the experience wonderful

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We appreciate your kind feedback. Thank you for giving us the opportunity to assist in your search for the right vehicle. We look forward to seeing yo...u on the road.

  • 5.0 out of 5
    July 5, 2020

    I went in looking for a used car, unfortunately the ones I was interested in were sold. So, instead of losing a customer, they set me up in a brand new... Elentra SEL for just a little over what I wanted my monthly payments to be.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for giving us the opportunity to help you find the vehicle that best suits your needs. We look forward to seeing you on the road.

  • February 8, 2019

    I normally dread car buying. I couldn't have been happier with my first experience here. Joe and Brandon were as patient and professional as I've run into... ever. The process was painless and took more time for me to test drive than it took to do the paperwork. I will use these guys over and over and over again.

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    Shopped for a used car
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    Dealer Response

    We appreciate your kind feedback. Thank you for giving us the opportunity to assist in your search for the right vehicle. We look forward to seeing yo...u on the road.

  • 5.0 out of 5
    June 29, 2020

    I truly appreciated the express service and the welcome I received from the technicians. The waiting area is especially pleasant. Thanks again for your... service.

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    Dealer Response

    Thank you for the opportunity to efficiently take care of your service needs. We look forward to seeing you again soon.

  • 5.0 out of 5
    June 28, 2020

    Very easy and efficient. All personnel were extremely nice, friendly and helpful. Service completed to my satisfaction and on time. I would return to this... site for future car repair and/ or purchase.

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    Dealer Response

    Thank you so much for your kind words. It is our pleasure to serve you. We look forward to seeing you again soon.

  • 5.0 out of 5
    June 27, 2020

    Fritz alerted me to an important software update / recall notice on my vehicle several weeks before I got the official word from Hyundai. He then went... above and beyond to get the necessary instructions and software from Hyundai so they could apply the fix to my car. Very happy with # 1 Cochran, highly recommend.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you so much for your kind words. It is our pleasure to serve you. We look forward to seeing you again soon.

  • 4.0 out of 5
    June 24, 2020

    The actual service that Cochran Hyundai of the South Hills performed on our 2010 Elantra went extremely smooth once it was actually scheduled. The car... was in for service in December 2019 and was checked for a power steering light and code which resulted in Cochran diagnosing that the steering column required replacement. Cochran contacted Hyundai and they said it would be replaced at no cost to us, but the part had to be orders and my son uses the car while in seminary in KY, so we had to reschedule this repair for another date that he would be in Pittsburgh. The problem I had was that during to pandemic in March and April I could not get through on the phone to anyone at the dealer’s service depth to schedule the ordering of the part and the service appointment. I needed to speak to someone in the actual service department but even the central service appointment people could not get anyone there to answer a phone call. I literally made over 50 calls, but was told that there had been layoffs and employee transfers and that the service dept was working shorthanded. Fortunately, once I did get to talk to someone, I was able to schedule the part delivery and repair, and the repair was completed very professionally and courteously. But I can not give a “5” rating due to the trouble I had within the Cochran phone system.

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    Dealer Response

    Thank you so much for your feedback, as well as the opportunity to take care of your service needs. We look forward to seeing you again soon.

  • 5.0 out of 5
    June 22, 2020

    I highly recommend Cochran Hyundai! All associates were professional, especially Mike Krebs. Mike went over and above the call of duty to make sure everything... was perfect with my purchase. I have owned Hyundais for over 20 years and this by far was the BEST purchase experience ever. Many thanks, especially to Mike!!!

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    Dealer Response

    We are thrilled to hear that we were able to exceed your expectations. Thank you for your kind words, as well as the opportunity to keep the Hyundai t...heme going. Enjoy the new ride!

  • 5.0 out of 5
    June 15, 2020

    I had the single best experience I've ever had shopping for a car with Gabe at Cochran Hundai on West Liberty Avenue. Gabe was friendly, knowledgeable,... took the time to walk through all the vehicle features, and even hooked me up with an extended test drive. Not only that, he and the dealership worked with me so that I could get into my dream car, a Kona AWD Ultimate in orange. I absolutely love it. Thanks Gabe and Cochran Hyundai for a great experience. We will see you again.

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    Shopped for a new car
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    Dealer Response

    Thank you for allowing us to create a car-buying experience that exceeded your expectations. We have no doubt that you will continue to love your new ...Kona.

  • 5.0 out of 5
    June 2, 2020

    Gabe was absolutely fabulous to deal with. Mike in the finance department made the paper signing a breeze. They clean and prepped the car while we cleaned... out the old car and singed the papers. Will definitely use them for future car buying!

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    Dealer Response

    We appreciate your kind feedback. Thank you for giving us the opportunity to assist in your search for the right vehicle. We look forward to seeing yo...u on the road.

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