#1 Cochran Hyundai South Hills

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Reviews

Average Ratings

4.8
530 lifetime reviews. Includes reviews of #1 Cochran Hyundai South Hills from DealerRater.com
  • great experience

    bought a 2002 hyundai sonata from cochran south hills and the process was probably the easiest and fastest of all the auto purchases i,ve ever mad...


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    bought a 2002 hyundai sonata from cochran south hills and the process was probably the easiest and fastest of all the auto purchases i,ve ever made. in over35 years of buying cars this was the most pleasurable. the salesman was great and their service outstanding

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent
    April 29, 2017

    Very friendly, understanding, not pushy, this 25 word minimum sucks, good deals, loving the car, I recommend gabe awesome dude, thank u so much fo...


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    Very friendly, understanding, not pushy, this 25 word minimum sucks, good deals, loving the car, I recommend gabe awesome dude, thank u so much for the new car, a great experience

    Does recommend this dealer

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  • Professional and hassle free
    April 28, 2017

    I bought a 2017 sonata form salesman Brandon Davis and the buying experience was wonderful,fast and hassle free. Brandon and the dealership manger...


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    I bought a 2017 sonata form salesman Brandon Davis and the buying experience was wonderful,fast and hassle free. Brandon and the dealership manger Ben were extremely kind and courteous they fulfilled everything I asked for without hesitation. I've bought a lot of cars thru the years and this was my best experience I can't say enough good things about the dealership staff especially Brandon and Ben I'd recommend them to anyone.

    Does recommend this dealer

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  • A GENERALLY GOOD EXPRIENCE
    April 28, 2017

    On 4/21/17 we finalized our purchase of an Ioniq hybrid at your West Liberty Ave. location. My wife and I first looked at the car on Tuesday (4/18...


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    On 4/21/17 we finalized our purchase of an Ioniq hybrid at your West Liberty Ave. location. My wife and I first looked at the car on Tuesday (4/18) after reading an article in the latest Car and Driver magazine. Your salesman Ron Harris was extremely helpful in showing us the features of the car and giving us the pricing for various down payments, 4,5 or 7 year financing and evaluating our trade. He applied no "pressure" and gave us time to consider our options. He even drove the white Ioniq to your Monroeville location in exchange for the silver one that we preferred. Although we were not ready to make the purchase on Tuesday we did arrange to return on Friday to finalize our purchase. The sales manager informed us of their hours and we told him that we would be back before noon on Friday. In the meantime Ron informed me by Email of our approval and financing. We returned on Friday at 11 AM and were informed by the sales manager (Benjamin Leone) that the business manager (Josh) would not be in until 3 PM. Needless to say we were not happy and we almost decided not to purchase the vehicle. Ben did manage to get the business manager from your VW dealership across the street, but we still were unable to complete the transaction until 2 PM. Josh , the Hyundai business manager, apparently did not know when we were planning to be there, but did arrive to complete the paperwork. This entire process took 3 hours and in the last minutes we were presented with a number of "service options". We did not appreciate seeing these after we knew and were satisfied with our monthly payment and now some of these options could have added $30 to $50 to that monthly payment. We know that you advertise upfront pricing and "a clearly better customer experience", but we think that you should inform prospective buyers of these additional options at the beginning of the sales process and not at the end when they are there to sign their sales agreement and contract. I again want to express our satisfaction and praise for Ron Harris. He was extremely helpful, knowledgeable and not high pressure. In fact we had purchased our 2008 Elantra from him 9 years ago at this same dealership and returned entirely because of his salesmanship. Our criticism is not with any of the employees of this dealership, but with the process of presenting the various optional "service options" so late in the process. We look forward to a number of years of enjoyment of our new car and wish you continued success in your business. We just ask that you be a little more open with presenting the additional service plan options.

    Does recommend this dealer

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  • our experience
    April 28, 2017

    from the moment we arrived, we were greeted, thanked for coming, shown the car we discussed, given the keys for a test ride, did some on line regi...


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    from the moment we arrived, we were greeted, thanked for coming, shown the car we discussed, given the keys for a test ride, did some on line registration, transfer of plate, and then financed.outstanding experience

    Does recommend this dealer

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  • Had a Great salesman and made a great deal!
    April 27, 2017

    HyundaI had a lease deal that we couldn't pass up. I've owned 2 in the past, and will probably buy out this lease!!! Gabe was helpful, personabl...


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    HyundaI had a lease deal that we couldn't pass up. I've owned 2 in the past, and will probably buy out this lease!!! Gabe was helpful, personable, and met all of our needs!

    Does recommend this dealer

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  • Excellent
    April 27, 2017

    This was the best car shopping experience ever. I currently have some credit issues which makes obtaining credit a challenge. He worked very hard...


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    This was the best car shopping experience ever. I currently have some credit issues which makes obtaining credit a challenge. He worked very hard to get me this deal. I couldn't be happier with my experience/purchase. Five stars * * * * *

    Does recommend this dealer

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  • Great service

    I recently was in for an oil change. Appointment time was convenient as well as on time and faster than expected. I was offered water while I wait...


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    I recently was in for an oil change. Appointment time was convenient as well as on time and faster than expected. I was offered water while I waited and was treated with respect the entire time that I was there. Always a pleasure to do business with this dealership.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Satisfied Customer
    April 26, 2017

    My wife and I considered two other SUV's along with the Tucson. (Ford Escape and Kia Sportage) She has a 2012 Electra which has been serviced at t...


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    My wife and I considered two other SUV's along with the Tucson. (Ford Escape and Kia Sportage) She has a 2012 Electra which has been serviced at this dealership. Her overall experience with the Elantra plus the proximity of the dealership to our home brought us to this dealership to explore leasing a Tucson. After an initial meeting with Brandon, I proceeded to test drive the other two SUV's. The second and third meeting with Brandon with my wife led to our selecting the Tucson Limited whereas we had started with the Sport model originally. He answered all of our questions thoroughly and clearly. Josh, the Finance Manager was equally professional and helpful. Only today have I begun driving the Tucson and my initial impressions are quite positive.

    Does recommend this dealer

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  • Good Experience
    April 26, 2017

    Eronn Fletcher was great !!! Professional, precise and personable !!! I am praying he will be there 3 years from now when I'm ready for my next ...


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    Eronn Fletcher was great !!! Professional, precise and personable !!! I am praying he will be there 3 years from now when I'm ready for my next lease (55357)(56842)

    Does recommend this dealer

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