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Reviews

Average Ratings

4.7
Average based on 356 reviews.
  • SALES REPRESENTATIVE

    I HAVE GREAT EXPERIENCE WITH ATIF SHAHZAD AND SALES MANAGER EFRAIN THEY HELPFUL COURTEOUS AND THEY ARMED WITH PRICING INFORMATION SO ME AND MY WIF...

    Dealer Response

    Thank you for the 5 star rating! It was a pleasure working with you and your wife! Yonkers Kia


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    I HAVE GREAT EXPERIENCE WITH ATIF SHAHZAD AND SALES MANAGER EFRAIN THEY HELPFUL COURTEOUS AND THEY ARMED WITH PRICING INFORMATION SO ME AND MY WIFE KNOW WHAT A GOOD DEAL WAS EVERY ONE WAS AMAZING

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for the 5 star rating! It was a pleasure working with you and your wife! Yonkers Kia


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  • Great Experience

    Great experience overall. My salesperson, Levi, was great. No pressure whatsoever and he definitely knew the features of the automobile and made s...


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    Great experience overall. My salesperson, Levi, was great. No pressure whatsoever and he definitely knew the features of the automobile and made sure I knew them, too. He even made sure I received the lowest rate possible from my insurance carrier. If you're in the market for an auto, make sure you see Levi at Yonkers Kia. My initial contact was with Linora and she was extremely pleasant, courteous, and attentive. Andrew assisted with my final purchase and he was friendly and professional. Finally, I want to recognize Sal for his efforts. I decided to purchase my vehicle on the weekend after the banks were closed. Sal worked it out where I could take my auto home for the rest of the weekend, then pay the balance on Monday after the banks had opened. I can't say enough about my experience. I would recommend Yonkers Kia to anyone!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Gibran! Great KIA salesperson :)

    Gibran Bonilla, our salesman is awesome! He was extremely detailed, informative in the car we were interested in buying and was such an advocate...

    Dealer Response

    Tito and Natalie, congratulations on your new purchase! It makes us happy to hear when customers leave our dealership happy! We are pleased to kno...


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    Gibran Bonilla, our salesman is awesome! He was extremely detailed, informative in the car we were interested in buying and was such an advocate to help us. We were able to get a new car and if it wasn't for him, we may have missed out on the car. He is friendly, professional and overall just a great person to work with. I highly recommend him as he really does care for the work that he does and the clients that he has.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Tito and Natalie, congratulations on your new purchase! It makes us happy to hear when customers leave our dealership happy! We are pleased to know that you would like to recommend us to everyone. It helps us know we are doing a great job as a whole! Yonkers Kia (914) 337-3800


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  • Satisfied customer

    Overall great experience. My salesman A.J was very informative and patient during the sales process

    Dealer Response

    Thank you for your kind review of AJ and Yonkers Kia! Please let us know if there is anything else we can do for you. Yonkers Kia (914) 337-3800


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    Overall great experience. My salesman A.J was very informative and patient during the sales process

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your kind review of AJ and Yonkers Kia! Please let us know if there is anything else we can do for you. Yonkers Kia (914) 337-3800


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  • OVERALL BAD EXPERIENCE

    I am extremely disappointed with the sales people here as well as the service advisors in the service department. I cosigned for my daughter and ...

    Dealer Response

    I could assure you this was not our intentions. This is most definitely not how any of our customers should be treated. If you would like to discu...


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    I am extremely disappointed with the sales people here as well as the service advisors in the service department. I cosigned for my daughter and she has experienced nothing but grief. The moment I walked in that place I was skived by the presence of their staff. I felt very uncomfortable, they made me feel rushed, stressed and they spoke over me and did not let me ask questions. How was I more educated about the vehicle than the salesman. No bueno, I do not recommend. Beware with caution!

    Does not recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    I could assure you this was not our intentions. This is most definitely not how any of our customers should be treated. If you would like to discuss this matter further, please let us know! Hope to hear from you soon. Yonkers Kia (914) 337-3800


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  • 2011 bmw 328i xdrive very nice car good dealership

    When i went to yonkers kia for the first time i wasnt too impressed from the service i received but i was shopping around for a car then i went ba...

    Dealer Response

    Thank you for your great review! We value you taking the time to leave us a positive rating! We always try to put our customers and their needs fi...


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    When i went to yonkers kia for the first time i wasnt too impressed from the service i received but i was shopping around for a car then i went back on the site and saw a car that i was interested in i called and they said it was available me and my friend went check the car out it was perfect and then we spoke to steve he was the best sales rep ever he said we could leave with the car that same night i got excited we did all the paper work and everything but time was winding down and we couldn't leave with the car and the manager/owner of the auto mall gave us a brand new kia cadenza to keep for the night plus a voucher to get something to eat that night that was the best car buying experience i ever had the next morning all i had to do was bring back the kia sign my papers and i was on my way they the car i bought was a 2011 bmw 328i xdrive and that car has been awesome but i just had to let everyone know that this dealership is a good place to buy a new or used car it worked out well for me and i hope anyone else who goes there just see steve this guy isna good guy thanks ...

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your great review! We value you taking the time to leave us a positive rating! We always try to put our customers and their needs first and we can see that with your successful experience we were able to achieve that goal. Let us know if there is anything more we can do for you! Yonkers Kia (914) 337-3800


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  • Avoid this dealership

    Stay away from dealership ,especially Michael Del Valle.Guy is soft spoken slick salesman. I paid in full to get a car with million dings on hood ...

    Dealer Response

    Thank you for giving us the opportunity to service you. As a customer you are extremely important to us and we don't take feedback like this light...


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    Stay away from dealership ,especially Michael Del Valle.Guy is soft spoken slick salesman. I paid in full to get a car with million dings on hood if whole staff had a dance on the hood .Went at cold wintry night time to see a car which they didnt have on lot(told me typically, it is available but wasnt),so i decided on another.Paid deposit & picking next morning.Guy would keep asking me for signing paperwork whereas i want to see the vehicle.Whenever i asked where the vehicle is,their answer was "its being washed,detailed". Hmm..why you need to detail a brand new car? Few items were missing (2nd Key FOB,fuse panel cover,trunk mat etc) which i was finally able to get it .(2 months later though) . Shame on me that i didnt inspect the vehicle thoroughly & its only a day later when i noticed a million small dings on hood.Now which unsuspecting buyer will thoroughly check things especially when its a new car.(Do you weigh if 250g bag is indeed 250g as advertised ? or check if each egg in tray isnt broken at grocery store) Shame on salesman Michael Del Valle who knowingly passed on the vehicle onto me.Detailing guy whispered fully in his ear that car has visual issues. Slick and smart but i am not sure how does that help these guys in long run. A potential buyer reading this review will be smart going into this dealership or smarter yet,avoiding totally. This review is being posted on every single social media outlets . I am a social media savvy and indeed intend to let others know my true experience. I would have posted very positive raving review if my dealing was better and i also would urge all other buyers who have had issues with this salesman or delearship to share reviews (dont we benefit from same kind of product reviews on amazon?). I didnt run this issue by manager Sal who seemed to be decent guy although i had only a 2 word talk the night of contract( i am not sure if Sal would have helped better ).Michael makes commission ,so this was his job.Guy is smart enough to come to work on off day to complete the sale but not smarter to reply to my emails describing the issues along with images. Mike i hate to do this kind of review but i gave you enough time to rectify which should been done long ago. Since its a brand new vehicle and i dont even feel comfortable to show it to friends & family from front angle,i let this guy know that i am even willing to pay to get this "new" hood cover changed at my expense.Its dealership's job to get new hood . I would also urge buyers who had issues to call Kia coorporation.Make a whole report,call them or send registered mail to kia.The whole game runs by nos. Manufacturers dont like too many complaints originating from a dealership either.Their incentives are based on nos. Apart from this,i am not sure how this shortsightedness helps dealership or Michael Del Valle. I had 3 guys lined up to atleast visit and see what they had on lot .My vehicle has no mechanical issue and i am fine but it will hurt delaership more than they could have imagined by trying to brush me off.If you past clients had issues,just post your issues and thoughts and share it . Bad or good,spread the word on every single social media and there are many out there .Call Kia and have them look into your issues if these guys ignore you. I will be thoroughly posting/sharing my experience(and my blog) so that some of you could be more vigilant.Check thoroughly even a car with zero miles.To begin with,avoid this place altogether and Michael Del Valle

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for giving us the opportunity to service you. As a customer you are extremely important to us and we don't take feedback like this lightly. Please contact us immediately because we would like to find out how this was missed. We will make sure this does not happen in the future. We understand your time is important and for that we thank you for taking the time to write to us. Yonkers Kia (914) 337-3800


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  • New Sedona

    I purchased a 2016 KIA Sedona over Memorial Day weekend. I was treated wonderfully by the Sales Consultant, Mr. Julio Grullon. I came in with my...

    Dealer Response

    We personally want to thank you for taking the time to leave us a positive review! Our team does their best job to be honest, friendly, and genuin...


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    I purchased a 2016 KIA Sedona over Memorial Day weekend. I was treated wonderfully by the Sales Consultant, Mr. Julio Grullon. I came in with my great Internet price. Mr. Grullon honored the price without any haggling or sales pitch. We agreed to terms and sealed the deal. I had a great experience and I fully recommend buying a KIA at Yonkers KIA and ask for Mr. Grullon if you want the best price without a hassle. Thank you Yonkers KIA and Julio Grullon! Wayne Vivian

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    We personally want to thank you for taking the time to leave us a positive review! Our team does their best job to be honest, friendly, and genuine! We are so glad to see that we were able to share this experience with you! Furthermore, we would like to thank you for your recommendations! Yonkers Kia (914) 337-3800


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  • Great service, great prices, knowledge of cars

    I leased a car with yonkers kia, and the person dealing with my lease, Ron, was friendly, efficient, and gave me great prices for a 2017 Kia! This...

    Dealer Response

    Thank you for your very kind review! We are pleased to hear that you enjoyed your experience with us! Congratulations on your new purchase; we hop...


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    I leased a car with yonkers kia, and the person dealing with my lease, Ron, was friendly, efficient, and gave me great prices for a 2017 Kia! This is the best experience I've had with leasing a car, as the first experience was okay. Definitely will be leasing with Yonkers Kia again. They treat people extremely well and have great prices for the asking price.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your very kind review! We are pleased to hear that you enjoyed your experience with us! Congratulations on your new purchase; we hope you really enjoy it as much as we've enjoyed working with you! Let us know if there is anything else that we can do for you! Yonkers Kia (914) 337-3800


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  • Great car shopping experience!

    What a great dealership, with outstanding service from my sales representative, Jennifer Velazquez. She was highly informative in regards to the c...

    Dealer Response

    We are thrilled to hear that you recommend our dealership! We strive to work with our customers and help them make their car buying experience as ...


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    What a great dealership, with outstanding service from my sales representative, Jennifer Velazquez. She was highly informative in regards to the cars' features. What I liked most was the safety features and all the awards that Kia cars have. I was there just checking out the latest cars, and fell in love with the Kia Sorento. Jennifer showed me every feature on that car as she is a happy owner. Love to see people in companies that actually use their own products.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    We are thrilled to hear that you recommend our dealership! We strive to work with our customers and help them make their car buying experience as simple as possible! Thank you for being such a pleasure to work with! Yonkers Kia (914) 337-3800


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