Larry and Amanda are the best. Vehicle ready and washed when promised. Work done correctly and explained in terms I could understand. I was hesitant... at first, this being a new dealership, but Larry was at my previous dealership, so when I saw him, I was relieved and knew I could trust my car to him as I always have before.
James Williams is the best salesperson we have ever had. He made buying the Kia Sportage seamless, I am highly stressed and he was a destresser in my... life
When I bought my Sportage a year ago I also bought a service contract that I thought was thru the dealership. When I called today to schedule an oil change... I was told the Kia division of the larger dealership had been sold and they do not honor the contract. I have to go to Kia of Canton!, Buyer beware!
Lots of glitches in this process, but a general willingness by the staff to fix the issues.
I had a great experience at Kia of Ann Arbor. They were all nice and knowledgeable about both the cars and financing.
Daniel met us in the parking lot and provided excellent customer service.
The willingness to work with my situation. The patience and professionalism of everyone who found the best deal for me.
Blake was engaging and fun. He made us feel comfortable and did not pressure us. He made the whole process of me buying my first car simple and as relaxed... as it could be.
Management was patient and willing to negotiate so that we both were pleased. It helped to wait until the last weekend of the month.
Very polite and made sure all my questions were answered. They worked in trying to get my car payment in the range I was looking for.