Reviews

Average Ratings

4.3
12 lifetime reviews.
  • Refused to honor service contract

    When I bought my Sportage a year ago I also bought a service contract that I thought was thru the dealership. When I called today to schedule an o...


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    When I bought my Sportage a year ago I also bought a service contract that I thought was thru the dealership. When I called today to schedule an oil change I was told the Kia division of the larger dealership had been sold and they do not honor the contract. I have to go to Kia of Canton!, Buyer beware!

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Kia Soul

    Lots of glitches in this process, but a general willingness by the staff to fix the issues.


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    Lots of glitches in this process, but a general willingness by the staff to fix the issues.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience

    I had a great experience at Kia of Ann Arbor. They were all nice and knowledgeable about both the cars and financing.


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    I had a great experience at Kia of Ann Arbor. They were all nice and knowledgeable about both the cars and financing.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Kia 2017 Sportage

    Daniel met us in the parking lot and provided excellent customer service.


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    Daniel met us in the parking lot and provided excellent customer service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Professional Team

    The willingness to work with my situation. The patience and professionalism of everyone who found the best deal for me.


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    The willingness to work with my situation. The patience and professionalism of everyone who found the best deal for me.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service

    Blake was engaging and fun. He made us feel comfortable and did not pressure us. He made the whole process of me buying my first car simple and as...


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    Blake was engaging and fun. He made us feel comfortable and did not pressure us. He made the whole process of me buying my first car simple and as relaxed as it could be.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Month-end leasing

    Management was patient and willing to negotiate so that we both were pleased. It helped to wait until the last weekend of the month.


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    Management was patient and willing to negotiate so that we both were pleased. It helped to wait until the last weekend of the month.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service

    Very polite and made sure all my questions were answered. They worked in trying to get my car payment in the range I was looking for.


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    Very polite and made sure all my questions were answered. They worked in trying to get my car payment in the range I was looking for.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Top Notch Service

    I was greeted immediately upon entering the dealership and Jake listened to my needs and made appropriate suggestions. He paid attention to what w...


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    I was greeted immediately upon entering the dealership and Jake listened to my needs and made appropriate suggestions. He paid attention to what was important to me and remembered to take that into consideration when pulling up a vehicle and prepping it for a test drive.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best Choice in the area

    I purchased 2 vehicles from Kia of Ann Arbor. The sales staff found me a wonderful vehicle that was not even listed as available. They made it hap...


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    I purchased 2 vehicles from Kia of Ann Arbor. The sales staff found me a wonderful vehicle that was not even listed as available. They made it happen. I walked in the first day and fell in love with the Toyota. I was treated very well by Sales and Finance and had all my questions answered immediately.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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