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Reviews

4.8
787 lifetime reviews.
  • Best Car Shopping experience!

    I was in the Fort Myers area visiting my parents. My Dad had been talking up the Kia and this awesome dealership. I was thinking about getting in...


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    I was in the Fort Myers area visiting my parents. My Dad had been talking up the Kia and this awesome dealership. I was thinking about getting into the market for a new car, but hadn't started looking yet. So we went on over just to see if they had anything I was remotely interested in. Let me just say I was pleasantly surprised with the quality of cars to look through, and friendliness of the staff. I was looking at a used vehicle and began talking to Jack, who then showed me the new version of that same vehicle. I hadn't planned on buying new but he showed me how the discounts offered made it the more economical choice! We got to the dealership an hour before closing and left a couple hours AFTER closing, the proud owner of a brand new Cadenza; never once did any employee we were working with exhibit any irritation about being there after hours and they were all super friendly and knowledgeable about the transaction and their piece of the puzzle in the car buying process! You guys have made me a Kia fan for life, plus I really love my car!!! Thank you!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2016 Kia Optima EX - I LOVE my car!

    We are only giving this 4 Stars due to the length of time we had to wait. From start to finish it was 7 hours. Our experience is not like others w...


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    We are only giving this 4 Stars due to the length of time we had to wait. From start to finish it was 7 hours. Our experience is not like others where the sales rep and manager haggle back and forth for us to have a higher down payment, or haggling over how much monthly payment will be. Our wait time was due to how many different people process the sales transaction. You have you sales rep, the sales manager, then the financier, then then one who handles the tax, tag, and title, and then the one who prints the paperwork for signing and then the one who finally sits with you to sign all of the paperwork. With that said.... Jay Brady, our sales rep was fantastic. He understood my needs of the lengthy drive there. He handled many of my questions by phone. He called when he said he would. And when I did not return his calls right away, he did not hassle me every hour of every day (like other dealers do), but instead, waited for my call. When we finally drove to Fuccillo Kia of Cape Coral, he made sure we were taken care of. He truly worked for us and on our behalf to make the deal happen. THANK YOU JAY!!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Credit score

    Advertisement needs to have a credit score. No credit or bad credit does not get you into a car. Sorry it just does not. And sitting for 6 hours ...


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    Advertisement needs to have a credit score. No credit or bad credit does not get you into a car. Sorry it just does not. And sitting for 6 hours is very sad when you are told sorry there is nothing I can do for you at this time. We will call you tomorrow and no one calls.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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