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M-97 Auto Dealer

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (31 reviews)
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Sales hours:
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Sales
Monday 10:00am–6:00pm
Tuesday 10:00am–6:00pm
Wednesday 10:00am–6:00pm
Thursday 10:00am–6:00pm
Friday 10:00am–6:00pm
Saturday 10:00am–3:00pm
Sunday Closed
(888) 960-2322 (888) 960-2322

Inventory

See all 50 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2024.
At M-97 Auto Dealer, located in Roseville, MI, we set a new standard of excellence for automotive dealerships. We offer the best selection of quality used cars, trucks, and SUVs along with the most knowledgeable sales staff to better serve our customers and assure their satisfaction. Our mission is to serve our customers and help them go home with the perfect vehicle!
Find your next car at M-97 Auto Dealer in Roseville, MI

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (31 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very misleading.

Very misleading. I thought I talked them down to a decent price but the vehicle was in poor shape. Drove 8 hours one way to buy the vehicle but it was not what it was represented to be.

Very misleading.

Very misleading. I thought I talked them down to a decent price but the vehicle was in poor shape. Drove 8 hours one way to buy the vehicle but it was not what it was represented to be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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AVOID AT ALL COSTS

If I could give NO STARS to this place I would. This place is absolutely horrible, I wouldn't recommend a blind person to go here. The customer service is absolutely horrible, the lot is as filthy as the inside of the vehicles they provide, and they are a complete rip off. They will try anyway to run off with your money & wouldn't even feel bad about it. Their cars are very over priced for their worth. Their workers wouldn't even greet you at the door because it would interrupt their personal phone conversations where they were using profanity for anybody around to hear. & then when you contact the rep, owner, not even sure who is who here, you will get completely ignored unless you double or triple call/text. I rented one of their rental cars off the Hyrecar app that they listed on and I promise you I will never ever return to this location let alone recommend anybody to visit.

AVOID AT ALL COSTS

If I could give NO STARS to this place I would. This place is absolutely horrible, I wouldn't recommend a blind person to go here. The customer service is absolutely horrible, the lot is as filthy as the inside of the vehicles they provide, and they are a complete rip off. They will try anyway to run off with your money & wouldn't even feel bad about it. Their cars are very over priced for their worth. Their workers wouldn't even greet you at the door because it would interrupt their personal phone conversations where they were using profanity for anybody around to hear. & then when you contact the rep, owner, not even sure who is who here, you will get completely ignored unless you double or triple call/text. I rented one of their rental cars off the Hyrecar app that they listed on and I promise you I will never ever return to this location let alone recommend anybody to visit.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Johns

Great dealership would highly recommend this place if you are seeking a new or used vehicle. great sales and prices. Great location. Sylvia goes above and beyond. Everyone there is so helpful

Johns

Great dealership would highly recommend this place if you are seeking a new or used vehicle. great sales and prices. Great location. Sylvia goes above and beyond. Everyone there is so helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great financing options

Got me approved and into my vehicle. I'm very happy i have my own vehicle again. They have a huge selection of vehicles to choose from.

Great financing options

Got me approved and into my vehicle. I'm very happy i have my own vehicle again. They have a huge selection of vehicles to choose from.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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worst experience ever

worst experience ever, this dealership is just a bunch of cheaters, still trying to resolve the financial issues with them, will never deal with them again

worst experience ever

worst experience ever, this dealership is just a bunch of cheaters, still trying to resolve the financial issues with them, will never deal with them again

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Buyer of vehicles for resale

Terrible service. I bought 3 cars through them at auction and they don?t send the titles for the cars. Been calling for months. They just tell story?s and won?t return any calls.

Buyer of vehicles for resale

Terrible service. I bought 3 cars through them at auction and they don?t send the titles for the cars. Been calling for months. They just tell story?s and won?t return any calls.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Quality

One of the best dealerships i have ever been too, staff were very nice and welcoming. My 3-hour drive was worth it. The vehicle drives great.

Quality

One of the best dealerships i have ever been too, staff were very nice and welcoming. My 3-hour drive was worth it. The vehicle drives great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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As a Coparts Broker they are the worst.

This company has no customer service. I've been told 17 times they would "call me right back" and not one time, did I ever receive a callback. They will delay sending your title work for months and then tell you "checks in the mail" then lost, then reissued, blah, blah blah. Do not use this company as your broker

As a Coparts Broker they are the worst.

This company has no customer service. I've been told 17 times they would "call me right back" and not one time, did I ever receive a callback. They will delay sending your title work for months and then tell you "checks in the mail" then lost, then reissued, blah, blah blah. Do not use this company as your broker

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Don't know what there doing

I called to inquire information on vechile that's on there website. The first thing she said was it salvaged not a clean title. Maybe put that somewhere in the description so people know before they call. Never again.

Don't know what there doing

I called to inquire information on vechile that's on there website. The first thing she said was it salvaged not a clean title. Maybe put that somewhere in the description so people know before they call. Never again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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customer service

I called them abt a car I like in there inventory,they said they will call me back.Bt they never did!!!!!!!!!

customer service

I called them abt a car I like in there inventory,they said they will call me back.Bt they never did!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 2.0
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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