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Reviews

Average Ratings

4.9
197 lifetime reviews. Includes reviews of Butler Kia of Fishers from DealerRater.com
  • Great dealer

    Randy Walker was very helpful and patient. He answered al my questions and helped me tremendously. The finance department was quick and painless a...

    Dealer Response

    Thank you for leaving us this great review, Brandon. We are very happy to hear that Randy has been so helpful during your recent visit with us. We...


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    Randy Walker was very helpful and patient. He answered al my questions and helped me tremendously. The finance department was quick and painless as well.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for leaving us this great review, Brandon. We are very happy to hear that Randy has been so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Best regards, The Butler Kia of Fishers Team


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  • Excellent experience through Butler Kia & Cars.com

    After identifying our preferred vehicle through cars.com, we reached out to the dealership. The sales rep was responsive, professional, respectful...

    Dealer Response

    Jeff, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buyi...


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    After identifying our preferred vehicle through cars.com, we reached out to the dealership. The sales rep was responsive, professional, respectful, and helpful at each step leading to the final transaction. In addition, I appreciated the assurance of vehicle quality through their willingness to make the carfax report available for free while shopping through cars.com. Finally, after completing the sale, the sales rep sat with us in our new vehicle to make certain that we were aware and acquainted with the various safety features and operation of the vehicle. Nice touch!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Jeff, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Butler Kia of Fishers. If there's anything else we can help you with in regard to your new vehicle, please let us know. Happy driving! Sincerely, Butler Kia of Fishers Team


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  • They are WONDERFUL

    Butler Kia of Fishers is the GREATEST place to not only buy a car, but get your car serviced! They are so real and down to earth! They care and ar...

    Dealer Response

    We are pleased to hear that you had an excellent experience with Brian and the rest of our team. We are truly dedicated to providing quality custo...


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    Butler Kia of Fishers is the GREATEST place to not only buy a car, but get your car serviced! They are so real and down to earth! They care and are honest and up front with you. There's never any pressure and they tell you what NEEDS to be fixed on your car vs what can wait. I will NEVER go anywhere else to buy a car or have it serviced. And if you go to buy a car make sure you ask for Brian!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We are pleased to hear that you had an excellent experience with Brian and the rest of our team. We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again, drive safe and stay well! Sincerely, The Butler Kia of Fishers Team


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  • Deborah thompson Indianapolis in

    We had the best experience from cris while purchasing our vehicle. He was professional, helpful, and took the time to look out for our interest. I...

    Dealer Response

    Thank you, Deborah, for leaving us this fantastic feedback! We are very happy to hear that Cris gave you a wonderful experience; he is a consummat...


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    We had the best experience from cris while purchasing our vehicle. He was professional, helpful, and took the time to look out for our interest. I would definitely recommend him and this dealership to anyone interested in purchasing a vehicle

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, Deborah, for leaving us this fantastic feedback! We are very happy to hear that Cris gave you a wonderful experience; he is a consummate professional and an amazing member of our team here at Butler Kia of Fishers. Thank you for your recommendation; we look forward to the opportunity to service you in the future. Sincerely, The Butler Kia of Fishers Team


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  • Great service

    Helped me figure out all my options and took time to give me the best deal

    Dealer Response

    Congratulations on your new vehicle Tj, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests...


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    Helped me figure out all my options and took time to give me the best deal

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle Tj, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a great experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, The Butler Kia of Fishers Team


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  • factory worker

    was a very good process. finalizing final price was a bit tiring but overall it was ok. would go back again

    Dealer Response

    Mike, thank you for taking the time to give us feedback on your latest purchasing experience at Butler Kia of Fishers. We're glad to hear that we ...


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    was a very good process. finalizing final price was a bit tiring but overall it was ok. would go back again

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mike, thank you for taking the time to give us feedback on your latest purchasing experience at Butler Kia of Fishers. We're glad to hear that we were able to give you an overall positive experience. If there is anything more that we can do, please come back and see us again. Take care! Best, The Butler Kia of Fishers Team


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  • home person

    sales person very good and answered every question we asked. done very excellent job.

    Dealer Response

    We sincerely appreciate your feedback. Each employee is a valued member of the Butler Kia of Fishers team, and we all strive to provide excellent...


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    sales person very good and answered every question we asked. done very excellent job.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We sincerely appreciate your feedback. Each employee is a valued member of the Butler Kia of Fishers team, and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best regards, The Butler Kia of Fishers Team


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  • Great!

    I had a great experience. They were very kind, respectful, took the time to answer all my question, and we're not pushy. I specifically chose this...

    Dealer Response

    Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for including ...


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    I had a great experience. They were very kind, respectful, took the time to answer all my question, and we're not pushy. I specifically chose this place because of there customer service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for including standard-setting customer service from our team. Thank you for choosing us for your automotive sales and service needs and we look forward to meeting all your future needs the next time you need us. Best, The Butler Kia of Fishers Team


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  • Happy

    The whole precess went fairly smooth and Kenny was very helpful. It was a very busy evening and we had to wait a little bit. Management was very ...

    Dealer Response

    Dee, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know ...


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    The whole precess went fairly smooth and Kenny was very helpful. It was a very busy evening and we had to wait a little bit. Management was very apologetic about the wait. My husband and I went to pick up the car after the weekend and have been very happy with our purchase. Thank you again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dee, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car and make sure to like our page to get a hold of the latest deals. We'll pass this feedback to Kenny. Best, The Butler Kia of Fishers Team


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  • Worst experience ever!
    January 15, 2017

    Sales rep. Lied about a deal. Had me leave work, pay money for my car to be towed, put insurance on the car I was told I was getting. Mind you we ...

    Butler Kia of Fishers

    We're so sorry that you had such a difficult time with our sales department. This information was passed along to the General Manager. Once again,...


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    Sales rep. Lied about a deal. Had me leave work, pay money for my car to be towed, put insurance on the car I was told I was getting. Mind you we had been working with them for several days and had been there atleast 4 trips for them to tell me I can't get the car when I came to pick up the new car. The managers sent home the sales rep. Told me everything was his word against mine even after showing proof from text messages, and yelled at me on more than once when I politly asked for something in writing that they would tow my car due to there mistake. Took 3 hours to finally get the guts to tell me there was a mistake. Beware!!!!!!

    Does not recommend this dealer
    Butler Kia of Fishers

    We're so sorry that you had such a difficult time with our sales department. This information was passed along to the General Manager. Once again, we're sorry your day did not turn out as planned. Thank you for the feedback. Sincerely, The Butler Kia of Fishers Team


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