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Kia of Puyallup

(759 reviews)
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Sales hours: 10:00am to 7:00pm
Service hours:
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Sales Service
Monday 8:30am–9:00pm 7:30am–6:00pm
Tuesday 8:30am–9:00pm 7:30am–6:00pm
Wednesday 8:30am–9:00pm 7:30am–6:00pm
Thursday 8:30am–9:00pm 7:30am–6:00pm
Friday 8:30am–9:00pm 7:30am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
2021 consumer dealer award
View 5 awards
2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 244-0747 (877) 244-0747
Used (877) 236-9931 (877) 236-9931
Service (253) 200-1344 (253) 200-1344

Reviews

(759 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kia of Puyallup from DealerRater.

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I was so happy with the service I received from Brandon

I was so happy with the service I received from Brandon at Kia Puyallup. He was very knowledgeable about the vehicle o wanted and answered every question as we went over the vehicle and let me tell you there was a lot of them. There was no high pressure to buy the vehicle and no calls to my house saying things like this deal might not be around long and this is the last one like that or someone else is very interested in it. Overall I was extremely satisfied with the whole buying experience. I would highly recommend Brandon and KIA of Puyallup to all my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Jenna went over and beyond to help me find the car I

Jenna went over and beyond to help me find the car I wanted. She went all the way to Portland and succeeded when others had given up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We had a wonderful experience at Kia of Puyallup.

We had a wonderful experience at Kia of Puyallup. Thank you Scott for all your help! We love our Telluride!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This dealership service department shut the check engine

This dealership service department shut the check engine light off on my relatives Kia and sent them on their way because they were either too ignorant or didn’t want to take the time to figure out what the issue was only for the light to come back on within a week.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Michael was are salesman.

Michael was are salesman..He Was Fabulous ..Took The time to explain everything.. If I get another car will definitely be there..Thank You S0 Very Much.. Finance guy did an excellent job..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Poor Quality of Service

I had an oil change performed 4/1/23 and later June, early July 2023 my oil light came on, when I checked the dip stick there was no oil in my car, it had burned to the dip stick, I had to add 4 quarts of oil to my car considering, this tells me that the technician did not due their job properly by not putting oil in my car or neglecting to put enough in so it burnt rapidly resulting in my car have no oil in it after only driving 5000 miles, this is alarming especially when KIA performs the free oil changes every 7500 miles. This can adversely affect the longevity of my engine a Sorento that only has 80k miles on it which is extremely upsetting.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Bought a 2023 Kia Soul.

Bought a 2023 Kia Soul. That was my 2nd choice car going in behind the Forte but they were all sold out. Had Desean as the salesman. Chill guy. No pressure to buy but again, i was going to buy a car regardless. Would definitely recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you Mike and Kia of Puyallup, AGAIN!

This is my 3rd vehicle purchase from Kia of Puyallup. Michael my sales person was amazing and helped to make the experience fun. They have the best service department I have ever worked with and the free carwashes/oil changes are a big plus. I would recommend the dealership and the product to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Positive experience at Kia of Puyallup

I bought a Niro, which I am very happy with. Sean was my sales consultant. He is very knowledgeable, answered all my questions at ease and pointed out things I hadn't thought to ask. No high pressure sales tactics, it was a comfortable and enjoyable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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They really care about thier customers before and after

They really care about thier customers before and after the sale. Go and buy a car at kia of puyallup

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.