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We had a fantastic car buying experience at Elk Grove Ford with Trevor Glantz as our sales representative. Trevor provided us with fantastic customer ...service; the best we've seen or experienced! He was so respectful and polite, and did not pressure us at all, instead we felt we had his full attention and concern for our car buying needs. Trevor is a true expert in his field as well, very knowledgeable about the business and Ford cars. It was wonderful buying our new Ford with him. We will refer your dealership and Trevor to others, as well as we may be back soon to purchase a second car from you, because we were so impressed with our sales experience due to Trevor. Also I'd like to tell you about the amazing customer service we experienced in your finance dept with Ashraf Eldib. We have never been treated so kindly and respectfully in all of our car buying years. Ashraf was so knowledgeable, and polite, but most of all incredibly efficient in making our finance experience painless and quick, while still proving the best care for our needs. Also, something that really impressed us the most, and sealed the deal for our fantastic car buying experience is that Ashraf took the time to entertain our toddler daughter who was car buying with us that day. Car shopping and buying is hard enough, but even more so with a young child along. He took the time to give her paper and drawing supplies, for her to be able to draw as we completed our finance paperwork, and then pretended to "auction off" her great picture to a fellow dealership peer. She was beyond ecstatic! For someone to pay that kind of attention to her in the middle of busy paperwork time. It was the kindest thing to do. We were so beyond impressed with both Ashraf and Trevor. They were fantastic, they really went above an beyond in their job roles. We were highly impressed and will refer your dealership to anyone interested! Thank you!
Dear P Family, Thank you for the wonderful review about Trevor and Ashraf! We are so happy they made your experience at Elk Grove Ford so positive. W...elcome to the Elk Grove ford Family! Sincerely, Cale Wood General Sales Manager Elk Grove Ford (916) 478-7000
Toni Ho is not just good as his job . He is also good as a person . We are really love our truck . Will recommend you and your dealer to our friends a...nd family for sure .
I had been to many car dealers and asked them to help me find a truck, I gave them what I needed and wanted. I had mostly cash to put down but no one... wanted to put in the time and look and call around and do the work to find me the truck. I called Tony Ho at Elk Grove Ford and told him what I wanted and that day he texted pictures of trucks. He continued to text me trucks and I drove down and seen a few but none were what I wanted. Tony continued to look even when I told him him I was taking my wife on vacation for a week. The day before we left he texted me a photo of the truck of my dreams, I told him I would come by and put a deposit down when I am leaving on vacation. Leaving on vacation we drove by Elk Grove Ford and I looked at the truck and drove it and put the down payment. When I got back from vacation a week later we came in and bought the truck and it was all possible because of Tony Ho went above and beyond and did phenomenal service. Thank you so much!!
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