Fox Ford of Cadillac

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
806 lifetime reviews.

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  • 4.0 out of 5
    April 1, 2021

    told the salesman what we wanted, the amount of monthly payment we could not go over and within 10 minutes he found a vehicle and within 30 minutes after... the test drive he found a payment under the number we mentioned. Awesome service!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Marianne, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We w...ill share your comments with our team and we look forward to working with you again down the road. Best, Ron Urbanavage, GM, rurbanavage@foxmotors.com

  • 5.0 out of 5
    March 26, 2021

    Chad was excellent, no pressure and laid back approach. He was willing to discuss anythin we wanted. He was also willing to find an answer for anything... he was not sure about. That last piece is huge for us, because it gave us confidence that he was not just faking it and twlling us what we wanted to hear.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for leaving this remarkable feedback, Matthew. We appreciate your comments and are happy to hear that Chad was able to meet your needs. We a...lways strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Ron Urbanavage, GM, rurbanavage@foxmotors.com

  • May 31, 2018

    Prompt, Professional service. I was greeted right away by sales exec and my experience was smooth. Dealership went out of their way to make sure I was... satisfied

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 26, 2021

    Fast friendly knowable service. I’m always treated well and the repairs are done in a timely manner. I would recommend Fox Motors to a family member or... friend.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    John, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it w...ith them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Ron Urbanavage, GM, rurbanavage@foxmotors.com

  • 5.0 out of 5
    March 25, 2021

    Fast courteous service, great maintenance suggestions. Appreciate the comfortable waiting area and the frequent updates. The review is easy to understand,... added services done during the routine visit.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Julie, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortab...le place for all our guests during their visit at our dealership. We look forward to working with you again soon! Best, Ron Urbanavage, GM, rurbanavage@foxmotors.com

  • 5.0 out of 5
    March 24, 2021

    Always make us feel welcome and have everything ready for us to sign and go! On the road in an hour with new car!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Bruce, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will... share your comments with our team and we look forward to working with you again down the road. Best, Ron Urbanavage, GM, rurbanavage@foxmotors.com

  • 5.0 out of 5
    March 19, 2021

    Staff were all very friendly and professional. We received a very competitive offer on our trade in and purchase price.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Ellen, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achiev...ing our goals. Let us know if we can assist you again! Best, Ron Urbanavage, GM, rurbanavage@foxmotors.com

  • 5.0 out of 5
    March 13, 2021

    I cannot say enough about how pleasant my car buying experience was. First of all, the website was easy to navigate and not hiding prices made it much... easier for me to find a vehicle in my price range without the pressure of talking to a salesperson. However, your salespeople were awesome and quick to respond once I had made an inquiry. The convenience of having my new vehicle delivered to my home was absolutely appreciated. The best part of my experience was working with Earl to get financing and close the deal. He made everything easy, was kind, and communicated well. I would definitely recommend friends/family, and will likely shop at Fox Motors again. Also, the gentlemen who delivered my car were both very nice.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for sharing your feedback with us here at Fox Ford of Cadillac! It is very important to our dealership that we earn the trust of our guests ...by following through with our promises and providing hassle-free service. Congrats on your new ride! Best, Ron Urbanavage, GM, rurbanavage@foxmotors.com

  • 5.0 out of 5
    February 20, 2021

    Friendly, courteous and knowledgeable staff. Clean facilities conscious of safety and social distancing. I liked the progress text messages and notification... when finished

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We appreciate your marvelous feedback, Robert. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as... well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again, Ron Urbanavage, GM, rurbanavage@foxmotors.com

  • 5.0 out of 5
    February 19, 2021

    I always get great service from the Fox Toyota of Cadillac Team! Thanks for always providing consistent service every time I am there.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Jon thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that... they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, Ron Urbanavage, GM, rurbanavage@foxmotors.com

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