Ron Bouchard Nissan

Purchased an older used Maxima with low mileage recently. Purchased an aftermarket used car warranty as well. Because of its age, the car needed suspension repairs. The service rep (Jeff) at Ron Bouchard’s was professional, communicative, very helpful and, most importantly, persistent in ensuring the aftermarket warranty company paid for all the necessary repairs. I truly appreciated his assistance and extraordinary effort on my behalf.

Outstanding customer service in all areas - setting up an appointment, service repairs and recommendations -cannot thank you Enough -

Amazing Staff. They got me right in without any appointment and service was done quickly.

Jessica was awesome to work with! She asked all the right questions, but what I was looking for what I needed. When I got there, the cars were sitting out front waiting for me. She was super knowledgeable about the cars as well as the whole financing process warranties, etc. I’ve recommended her to several people who bought from her, I would continue to recommend her.

Been purchasing cars for over 30 years and Jessica provided the most enjoyable experience yet.

Awful customer service. Filled out a loan application for a vehicle and made an appointment to come look at it. Was told by the sales people that I did not have to leave a deposit even though I insisted I’d like to multiple times. I was assured I did not have to and the vehicle would be available for me to look at. I began driving over an hour and a half to look at the vehicle and then was told someone else left a deposit and the vehicle was no longer available. I had set my whole day aside for this and was assured this vehicle would be available for me and that I was FIRST in line for the purchase, yet they sold the vehicle out from underneath me. Don’t waste you’re time, they don’t seem to care about the customer

Like most people the thought of car shopping is just an anxiety ridden process. I can not say enough about the attention and focus they put on their customer buying experience. The communication was excellent as well as trying to meet my needs by asking the right questions and finding the right car. I scheduled with Jessica Aubin and the cars were ready and waiting. She knew the cars inside and out and was able to answer all of my questions and if she did not know, she went to ask- she didn't try to xx stuff by me. Stacie the GM was fantastic and Chris in finance was so patient with my, no less than a million questions on warranties etc. I never once felt pressured or treated like a bother. Not every dealership can say this. I had some bad experiences recently during this buying processes with other dealers and I wondered where the days went when the sales person not only wanted to sell you a car, but sell themselves and all the reasons to create a relationship with this dealer. Well I found it and I think you will too! I can't see my family going anywhere else in the future. Thanks again for showing that customer service still exists!

Jessica was fantastic. Communicated with me well and always was available when I had a questions.. Would highly recommend buying a vehicle with her.

I really feel let down by them. Normally, I don't like dealerships because I don't trust salespersons to be honest. But everyone said that this place was good so I took a chance. Just in case, we bought the best warranty they had when we purchased the car. Suddenly, the rear control arm broke and the shocks needed to be replaced. We brought the car back to them for repairs and coincidently they said the warranty covers everything... except that. Definitely would not recommend and will tell everyone to look elsewhere for a car. So disappointed.

I was treated horribly the second I drove off the lot after purchasing a vehicle. They charged me $172 for diagnostic fee when I had already purchased their $2400 extended warranty. Not only did they quote me $900 for a clockspring (said to not be covered) but they also told me it needs brakes and rotors (another $900). I originally brought the car in for a rattling front end and dash lights. They fixed nothing and charged me for diagnostics even though I was told early that day by the sales manager I would NOT be charged as my extended warranty clearly stated $0 deductible. Found out from a GOOD dealership that it was under a recall and that they would fix it free of charge and did so. A simple VIN search would have told them this instead of fighting not fixing it and charging me for diagnostics. They also blatantly lied as I pulled the tires and found the pads had 3/4 life and rotors were fine! In doing that I found also a missing brake clip which was the cause of the rattling. They failed to find that, didn’t fix the clockspring and the. Charged me $172 after saying I wouldn’t be and cited that they fixed the noise complaint by putting a zip tie on the fender wall. So if your looking to get scammed and pay $172 for a zip tie and a warranty that does nothing GO THERE! Also the day I bought the car from them I noticed a small crack in windshield and brought it up to the guy who sold me the vehicle and was told it would be fixed. It also was not fixed and when I came in days later to get an inspection from them when I mentioned it the lady doing inspections was extremely rude for no reason and said that I could have done that. Overall worst dealership I’ve ever been to . Oh yea forgot to mention I helped build these buildings years prior, guess that’s my thanks