Reviews
Sales person was great… my only complaint is I could have
Sales person was great… my only complaint is I could have got new tires. Just made my 2nd payment on a 26,000$ loan and already need to buy new tires. All this money and not even 2 months later gotta spend more money. Otherwise friendly service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
New Lease
Transitioning from one lease to another was easy and quick. Andy Cooksey made the process simple and was very helpful with the entire process from turning my lease in early to getting a new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Highly recommend Jessica!!!
I would highly recommend Jessica Aubin if you are looking to purchase a car. I have never had such a positive experience with buying a new car. She actively listens, she asks great follow-up questions, she is efficient in handling all the paperwork, she hands off to her coworkers all necessary information they need (ex. finance department, car prep department, insurance runner, etc.) When my new car was ready, she sat in the car and went over all the features in order for me to feel confident to drive my new car off the lot.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kelly, thank you so much for your positive comments about Jessica!
Credit Card SURCHARGE!
Brought my truck in for recall and oil change I saw a notice on check in desk “3.5 % charge for credit card” so I cancelled oil change. The charges for service are already higher than non-dealer service shops now they want 3.5% to use your credit card.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
5+ Star Rating for Ron Bouchard & Andy Cooksey!!
This is my 5th vehicle I have leased and now purchased from Ron Bouchard. I had visited other dealerships but chose Ron Bouchard because of the staff and the selection of vehicles. I was extremely impressed with the service I received from Andy Cooksey! The time he spends with his customers making sure all their needs & wants are met is phenomenal! He not only goes the extra mile to make the experience enjoyable he makes sure you are getting the best deal possible, BUT he never forces anything on you like some dealerships do. At Ron Bouchard and with Andy Cooksey the customer comes first! So if you are looking to lease or purchase don’t hesitate go to Ron Bouchard and see Andy Cooksey you will be glad you did. I know we are. Thanks Andy for putting us in the truck of our dreams !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
Andy did a fantastic job taking care of our trade ins and getting us out the door in 2 new vehicles! Everyone we dealt with was great. We’ll be back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Helpful and straightforward!
I worked with Andy to get into a new lease, and he made the process so easy and straightforward. He was realistic and didn’t make me feel pressured to do anything, but was very informative and helpful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Easiest purchase ever
Jessica was awesome to work with at Ron Bouchard Nissan! We purchased our daughter’s first car. She made the entire process so smooth, quick and definitely the easiest buying experience! I definitely would recommend others to her and the entire dealership. Thank you so much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
Jessica was my sales representative and I absolutely buy my next car through her. She kept me in the loop throughout the process and I love my new car.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Where is our $$$ due to us??
We were pressured into buying a used pathfinder when we wanted a new ‘22 platinum. We traded the used car with another dealer less than a month later, with only 400miles added, for the vehicle we wanted. We contacted RBNissan to cancel all our extra coverage on the used car. -Over $6,000 in extra coverage policies due back to us. That was March 30/2022 WE HAVE YET TO SEE ANY OF THAT $$$$$, despite financial manager assuring us it’s coming. Over 3months now and they will not respond to out messages. That’s a LOT OF MONEY, for a retired couple to have the dealership abscond with. Help! The McFarlands, Sterling, Ma
- Customer service 3.0
- Buying process 2.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
