Diesels Direct a Division of Fiat Strongsville Hours
We have the Largest Pre-Owned Diesel Truck Inventory in Ohio, and the #1 Pre-Owned Diesel Dealer in Ohio! If we don't ha
ve it, chances are we can find it for you. Great Financing Rates for All Budgets and Situations. Vehicle History Report Available on Every Vehicle. All Vehicles are Inspected and Detailed. We are located on the Southwest side of Cleveland, Twenty minutes from Downtown, 10 Minutes from Cleveland-Hopkins Airport, and One Mile South of the Ohio Turnpike off Route 42 South.
"#1 Pre-Owned Diesel Truck Dealer in Ohio!"
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I had a very tough and unique situation. Craig was extremely patient and willing to work with me. Let's say my deal brought a lot of drama. Long story... short, should have just come here first. Next truck is definitely coming from these guys. Thanks Craig!
I dealt with Chip Orlando during the purchase process for my Duramax. Chip was very helpful and incredibly approachable. If you get a chance to choose... your salesman, I recommend Chip and Stewart. Michael Desalvo made the finance portion simple and painless... most of the paperwork was all ready to go when I walked over. I highly recommend the above mentioned. Thanks Chip! 8.47 in the quarter!
I recently purchased a used truck from here. Jeremy and Rick were the best . Ended up having to stay after hours to finish I felt terrible but they were... OK with it !! They had alot of nice trucks here at reasonable prices !! Thanks again !!!
Bad salman I came in to look at a truck I saw on line came in talk to jimmy everything was cool they credit I was approved then the monthly note was... what I was expecting because me an him talk he ask me what I won???t to pay I told him so instead of trying to find something in my price range he give me attitude an telling me I am not ready an hang up on me I call back an talk to Supervisor An it wasn???t any better she just told me what I won???t to here to hang up It a bad dealership
Jim in sales and Mike in finance are EXCELLENT, Check them out before going elsewhere. There was no pressure and they went beyond to accommodate my needs.... For example I live in Central Illinois which is several hundred miles away and Jim made sure that the delivery was a smooth transaction. I will definitely refer my family members and friends.
If you’re an out-of-towner interested in buying a car from here .... or from Jim Zabielski .... LISTEN UP! This Is Going To Get Juicy. I recently... inquired about an Audi Allroad they had for sale at their dealership. The sales rep, Jim Zabielski, informed me .... verbadum .... that he would “let me know if the car sold” between the time I inquired about it and the date of my flight. On the day of my flight (Denver to Cleveland), God must have been looking out for me today. The flight was overbooked, and I was bumped off. While waiting as I contemplated my flight options, I looked at the company’s website .... and sure enough ..... it said the car “SOLD.” Not ONCE did Jim have the courtesy like he said he would to very simply TEXT/CALL me to tell me that the car sold! When someone’s financing didn’t go through on the car the prior month, oh Jim was LIGHTNING quick to tell me the car was still available. But when the car sold prior to my flight? Not ONE text/call. Imagine flying into an airport on the other side of the country only to be stranded because the car salesman who said VERBADUM that they would pick you up “Forgot.” That’s right. In a text message, I confronted Jim about this. Seeking understanding and accountability. Jim said “I forgot. That’s what I have to say.” Then he lied through his teeth about saying I gad an opportunity to leave a “NON-REFUNDABLE” deposit to hold the car. But wait ..... his text verbadum said the dealership wanted a “$1,000 NON-Refundable” deposit! Yes, you read that correctly, ..... “NON-Refundable”! What intelligent car buyer from out-of-town would leave a “Non-Refundable” deposit on a car, esp to a salesman who breaks his promises, cannot communicate, blocks people on his phone like a teenager when confronted about his mistakes, and doesn’t take accountiblity for his actions? Oh ... and says “I forgot” about an out-of-town prospect who texted their flight itinerary to him a couple weeks ago. There will be, of course, a cookie-cutter response from Jim, or the dealership, in an attempt to save face, put this on me, say I should have left a “refundable” deposit when I have the text message that shows, in writing, black and white as day, “$1,000 NON-refundable” deposit. Look past the future rebuttle from here. Bottom line is that Jim ... is slime. He’ll “forget” about you, then come up with some bull crap reason for not communicating with you. If you’re considering flying in from out-of-town to check out any of their selection of vehicles ..... Don’t. I’m not upset the car sold. All-roads are widely abundant. My warranted disdain is directed towards the lack of necessary communication, honesty, and trust a salesman needs to have in this industry, and didn’t exemplify. I have the text receipts if anyone would like to reach out! These are proof! BOTTOM LINE: Avoid here .... AND JIM ZABIELSKI .... like the plague! Liars & sleezy car folks don’t belong in sales!
First off, I love my truck. I have a few comments that I think will help this good dealership become a great dealership if considered. - I gave a price... range upfront I wanted to be in to purchase a vehicle. After careful consideration of my options I decided I would go with this choice. When time came to sign paper work then and only then was I notified of the monthly payment, almost in a too late to turn back now scenario. Was not happy with being put on the spot. - I had discussions regarding the fact I had never owned a diesel before. I think a review of the vehicle I was buying along with features and maintenance do???s and don???ts would have been helpful. - when I was given the keys the truck had fuel tank filled and that???s it. Had a broken wiper blade which I took back and Jeremy himself corrected on the spot. There was 1/8 tank of DEF, should have been topped off. After one day the instrument panel stated I needed an oil change. Again I called and Jeremy scheduled this for me at no cost later that week. All in all a good experience as I was not left hanging but I think these are little things important to a customer that when addressed seems like they are taken for granted but when not done always have a bad impact. It is better to be accurate and detailed than quick and loose. Thank you.
Couldn???t of made it happen without Jeremy great salesman, down to earth no pressure, stood by his word,was realistic of the situation with no BS told... me what I could and couldn???t purchase based on financing and really made it an all around good purchase, it is the second truck I have bought from him and won???t be the last