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Reviews

Average Ratings

2.3
11 lifetime reviews.
  • Great Experience

    I hate car shopping so I wasn't looking forward to the waiting and pricing games. This was a great experience. Terry was very honest and fair with...


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    I hate car shopping so I wasn't looking forward to the waiting and pricing games. This was a great experience. Terry was very honest and fair with numbers. The finance lady Ilene was super laid back and has a great sense of humor. I will definitely be buying my next car through them.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Customer

    Don't EVER!!!! use this dealership! They have really poor customer service once you purchase the car. My husband and I purchased in cash the exten...


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    Don't EVER!!!! use this dealership! They have really poor customer service once you purchase the car. My husband and I purchased in cash the extended warranty in May and in September we received a letter from Toyota (not from the dealership) that our warranty application was being denied because they processed the wrong paperwork! I called the dealer numerous times, being bounced from my "sales person" - Rickie that collected the cash, to the "finance specialist" Mackenzie that had no clue how to help me, or to at least answer her phone. After 1 week of me calling everyone in the building, I finally called Toyota and solved the problem myself!!!

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent customer service

    We drove from Bellfountaine Ohio area to test drive the car. There was no pressure from the used car salesman and we were able to test drive the c...


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    We drove from Bellfountaine Ohio area to test drive the car. There was no pressure from the used car salesman and we were able to test drive the car by ourselves. We were welcomed warmly by the entire staff. We were notified shortly after we sent our interest in the car thru cars.com that the car was still available and was able to make an appointment immediately. Excellent customer service

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • web site

    could not see cars web site wouldnt allow and i did everything they asked


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    could not see cars web site wouldnt allow and i did everything they asked

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Worst customer service I have ever experienced ...

    Seriously the worst customer service I have ever experienced - outright lack of ethics - beware!


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    Seriously the worst customer service I have ever experienced - outright lack of ethics - beware!

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • My Toyota FJ Cruiser

    I want to thank Braden so much for being patient with me. I had put some $$ down on an FJ Cruiser. I became ill and could not finish the process o...


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    I want to thank Braden so much for being patient with me. I had put some $$ down on an FJ Cruiser. I became ill and could not finish the process of purchasing it for a month! Not only did he hold the vehicle for me, but delivered it to my door (60 miles away). He made the purchase transaction a piece of cake! Braden, you are the best!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Great Experience

    Great car buying experience, after experiencing the worst elsewhere. Couldn't have been happier.


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    Great car buying experience, after experiencing the worst elsewhere. Couldn't have been happier.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Fast, friendly, straight forward

    Just got home with our new (used) Solara. We highly recommend salesman Terry Conner - he's straight up, straight forward & has integrity. We could...


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    Just got home with our new (used) Solara. We highly recommend salesman Terry Conner - he's straight up, straight forward & has integrity. We couldn't be more pleased with the transaction, dealership, & salesman.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Best Dealership ever

    Terry was a great dealer he let me test drive the vehicle as much as i wanted plus he did any repair i asked for on the vehicle. He was very frien...


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    Terry was a great dealer he let me test drive the vehicle as much as i wanted plus he did any repair i asked for on the vehicle. He was very friendly made me feel like I was in charge.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • looking for a car

    Very good dealer I purchased a plenty of cars from them new and use and the experience is great, also The service dept is one the best in the stat...


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    Very good dealer I purchased a plenty of cars from them new and use and the experience is great, also The service dept is one the best in the state.I will go back again.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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