Macatawa Auto and Finance

3.7 out of 5 3.7

Reviews

3.7 out of 5 3.7
3 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    February 21, 2014

    In the midst of getting financed for a vehicle a man walked in to the dealership and was able to write a check for the total cost of that same vehicle.... The dealership chose to sell it to him and blow me off. I could totally understand what they did if I was unable to purchase, had bad credit, no money and/or no job. However, I have great credit, a little more than 10% down payment and a great job. The salesman knew how excited I was for this vehicle. I never gave him any indication that I didn't want it. Very poor business practice. I am deeply disappointed.

    1.0 out of 5
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    August 4, 2013

    Treated us like friends. Understood what we were looking for, went BEYOND the extra mile to find what we needed, and walked us through the entire process... with professionalism and heart. My son's first personal vehicle purchase was, as a result, a good experience. He will enjoy his new truck, and his new connection at Macatawa Auto. Will definitely be sending friends & family to Jeff!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 23, 2012

    Jeff is awesome. Helped with the buying process and with repairs. Will buy again from here.

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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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