Palm Springs Kia

3.5 out of 5 3.5

Reviews

3.5 out of 5 3.5
37 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 2.0 out of 5
    June 25, 2019

    Sales Department was wonderful, but I bought my car in April 2019. As of the end of June my deal is not complete. My payoff on my trade was late which... cost me more money. They overestimated my payoff and I still have not received a refund. When I call the dealership, all they say is there is no Accounting Manager and corporate is taking care of processes. Until they get their financial department in order I would avoid them.

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 18, 2019

    I would definitely recommend Randy Pellum to anyone that is looking to purchase a vehicle from Palm Springs Kia. Professional, friendly with great customer... services.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 9, 2013

    I cant believe it .This is by far the best place to go for a good deal ,and nice car . I have been to every place looking and PALM SPRINGS KIA made it... happen !!!!!!!!!!!!! Just go there first if you don't want to waste any time.#1 FOR SURE .Management and Staff were friendly Professional and made time for us personally.THANK YOU PALM SPRINGS KIA.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 28, 2017

    Kamiliah Smith is highly recommended if you shop for a car at Palm Springs Kia, its the second car we purchased from her and yet again she went above and... beyond to help our experience to be positive.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 18, 2017

    Most rewarding car purchasing experience here at Palm Springs Kia dealership of Cathedral city. Excellent car salesperson, as well as, the financial staff... has treated me as a wonderful customer. I will be returning as a satisfied customer in the future purchase of a car. Thank you, Kia, of Palm Springs love ya CM satisfied customer

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 18, 2017

    What an unexpected excellent experience. I was taken care of and I was delighted with the amount they gave on my excellent condition trade-in.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 20, 2017

    When I got there I was extremely nervous because this was my first time buying a new car and everyone was very helpful. They even got me a better deal... than I had hoped for in the first place.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 13, 2017

    Very friendly with us. We got good deal. excellent service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    May 31, 2017

    Purchased a new vehicle, salesman informed us to return the following day to get the spare tire since it had not been in stain the trunk. Went back to... pick up spare and was informed that the car doesn't come with a spare . You get a can of fix a flat ! And they didn't even have a spare / second key for the car . Salesman only wanted to get the sale and afterwards had no time ... he didn't even show up for the final paperwork . Like the car , however the dealership / sales experience was very disappointing

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 26, 2017

    I walked in the Salesfloor and saw about 7 young men dressed in black and no one acknowledged me. Some were slouched over their desks as if watching a... Copa Mundial championship game. I finally walked over to one sitting closest to the entrance door and said I was interested in trading in my Buick according to their TV.ad of "we will buy your car no matter how much you owe on it",. After looking up my loan details on his computer,he said I was "upside down "on my loan and they could not do anything for me,so I left.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews