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Palm Springs Kia

(802 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00am
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00am
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday 10:00am–6:00pm Closed

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Reviews

(802 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Mario, my salesman, Anthony is management and Carlos were very professional and made my lease perfect. Got exactly what was promised . I would give them 10 stars if possible F.G.

Mario, my salesman, Anthony is management and Carlos were very professional and made my lease perfect. Got exactly what was promised . I would give them 10 stars if possible F.G.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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One complaint- it was not free. Seriously everyone is fantastic. They work as a team, knowledge, no rush or pushing. You feel appreciated. I would highly recommend this dealership. Thank you: Tony Bojorquez Sales Manager, Vito Ballestrasse General Manager, Glen Cline & Sergio Rivera Both Product Specialists..

One complaint- it was not free. Seriously everyone is fantastic. They work as a team, knowledge, no rush or pushing. You feel appreciated. I would highly recommend this dealership. Thank you: Tony Bojorquez Sales Manager, Vito Ballestrasse General Manager, Glen Cline & Sergio Rivera Both Product Specialists..

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very helpful and kind with me , I was treated with respect and honesty. Thank you Kia

Very helpful and kind with me , I was treated with respect and honesty. Thank you Kia

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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The staff in the service area,was excellent. I was in and out before I realized it myself. Thank you

The staff in the service area,was excellent. I was in and out before I realized it myself. Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Purchased 2017 kia Sorento blue paint on hood and roof faded. Dealer advised paint out of warranty. Dealer advised car trade in resale value is low due to paint. This is unacceptable. Will never Purchase another Kia product as a result.

Purchased 2017 kia Sorento blue paint on hood and roof faded. Dealer advised paint out of warranty. Dealer advised car trade in resale value is low due to paint. This is unacceptable. Will never Purchase another Kia product as a result.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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I traded in 2016 Kia soul for a 2025 Kia soul and was very happy.

I traded in 2016 Kia soul for a 2025 Kia soul and was very happy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I had a great and easy experience from start to finish. Friendly service. 10/10 recommend.

I had a great and easy experience from start to finish. Friendly service. 10/10 recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Extremely nice and very professional. Fernando was great. Fixed my oil leak very quickly. I would definitely recommend to everyone.

Extremely nice and very professional. Fernando was great. Fixed my oil leak very quickly. I would definitely recommend to everyone.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind feedback! We’re happy to hear that you had such a positive experience and that Fernando took great care of you. Getting your oil leak fixed quickly and professionally is exactly what we aim for. We truly appreciate your recommendation and look forward to helping you again in the future!

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I can’t say enough good things about Palm Springs Kia dealership. Everyone there was great Felt right at home. Freddy who selling me my car was so warm and friendly and not pushy at all. Made me feel very comfortable. As I looked around the showroom during negotiations everyone had a smile on their face. Very welcoming experience Felt like a family. I even told Freddy it’s the first time ever I felt comfortable spending my money to buy a car at a dealership

I can’t say enough good things about Palm Springs Kia dealership. Everyone there was great Felt right at home. Freddy who selling me my car was so warm and friendly and not pushy at all. Made me feel very comfortable. As I looked around the showroom during negotiations everyone had a smile on their face. Very welcoming experience Felt like a family. I even told Freddy it’s the first time ever I felt comfortable spending my money to buy a car at a dealership

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for taking the time to share this amazing feedback! We’re truly grateful for your kind words and are thrilled to hear that your experience at Palm Springs Kia felt welcoming and comfortable. Freddy will be especially happy to know he made such a positive impact—he takes great pride in helping guests feel at ease without pressure. Creating a family-like atmosphere is exactly what we strive for, and it means a lot to know that came through during your visit. Congratulations on your new car, and welcome to the Palm Springs Kia family! We look forward to seeing you again.

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Your service team is wonderful! I appreciate them. Keep up the good work. Yvette and Terry rock!

Your service team is wonderful! I appreciate them. Keep up the good work. Yvette and Terry rock!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! We’re thrilled to hear how much you appreciate our service team. Yvette and Terry will be so happy to hear your shout-out—they truly do rock! We’ll be sure to share your feedback with them. Thank you for your support, and we look forward to serving you again!

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