All American Ford Paramus

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Reviews

Average Ratings

4.9
162 lifetime reviews.
  • Professional Salesmanship Exceptional Experience

    Words cannot express how professional EVERYONE at this dealership is! Joe Greene was patient walking the lot showing us trucks after trucks and ex...

    Dealer Response

    We would like to thank you for taking the time to post this review. We have a great team and thank you for noticing. If you have any questions a...


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    Words cannot express how professional EVERYONE at this dealership is! Joe Greene was patient walking the lot showing us trucks after trucks and explaining in detail the difference between each Ford model. Our trade in experience was an honest trade. Nelson was approachable and professional working alongside Joe and us through the leasing process. We leased our Ford Explorer April 2013. Because of our love of the Ford, we returned July 12, 2013 again to see what if anything they can do to get out us out of our "underwater 2010 Hyundai Sonata". Again we specifically asked for Joe Greene and Nelson to assist us. The time we spent that afternoon with them again going over the Ford Edge and Taurus and Fusion proved how this dealership really does take care of their customers and listens to what their customers needs and wants. The time that day was well worth it! We are rid of the Hyundai and happily driving a Ford Edge! This place is amazing with the quality and professionalism of their sales people.. As we waited in the showroom each salesperson who noticed us asked us if we needed help or wanted popcorn or water... Fabulous Trustworthy Professional !!! We are loyal to this dealership because of Joe and Nelson and Kenny in Finance was a GEM!!!!! Keep up the great work and we will be returning in 3 years when the leases are up... Lori and Lance

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We would like to thank you for taking the time to post this review. We have a great team and thank you for noticing. If you have any questions about the vehicle or service please let us know.


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  • Best Car Buying Experience I've Ever Had

    Our salesman Mike Lemley was friendly, attentive, and personable. More importantly, he extended sincere respect to both of us, and answered all o...


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    Our salesman Mike Lemley was friendly, attentive, and personable. More importantly, he extended sincere respect to both of us, and answered all of our questions without hesitation. He knows the ropes, and he knew the car!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Service

    The service department is great! Always quick and efficient! And they even washed my vehicle when the work was completed!


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    The service department is great! Always quick and efficient! And they even washed my vehicle when the work was completed!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best dealership

    Your friendly and professional service from the initial valet person to the best service rep Jeannette and your great mechanics.


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    Your friendly and professional service from the initial valet person to the best service rep Jeannette and your great mechanics.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service!!

    Salesman was very helpful, took time to explain everything. Made the whole process of buying a car less stressful. Very happy with my purchase an...


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    Salesman was very helpful, took time to explain everything. Made the whole process of buying a car less stressful. Very happy with my purchase and would definitely buy from the dealership again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service, friendly staff

    Friendly people, great prices, very honest. Dominic and Curtis were very intelligent and made the leading process smooth and there were no hidden...


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    Friendly people, great prices, very honest. Dominic and Curtis were very intelligent and made the leading process smooth and there were no hidden fees.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great location, big and clean.

    Louis was a great sales person. He know about ford products. And was really friendly. I will do bussines with Louis again. With the managers..... ...

    Dealer Response

    Thanks for your outstanding review! It's great to know Louis was able to provide you with friendly and knowledgeable service All American Ford of ...


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    Louis was a great sales person. He know about ford products. And was really friendly. I will do bussines with Louis again. With the managers..... I'm not sure.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for your outstanding review! It's great to know Louis was able to provide you with friendly and knowledgeable service All American Ford of Paramus is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next service appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook likers. Regards, All American Ford of Paramus Team


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  • Was afraid of servicing at the dealership.

    Janette Vaccaro in the service dept was a total pro. I blew out a tire and purposely avoided servicing at the dealership b/c I had in my head that...

    Dealer Response

    Hi Adam and thanks for your kind words! We appreciate Janette as well as the rest of our staff and we are thrilled that they have taken care of yo...


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    Janette Vaccaro in the service dept was a total pro. I blew out a tire and purposely avoided servicing at the dealership b/c I had in my head that it would be way more expensive. I went to 2 Sears auto, one in CT where I blew out tire and the one in Paramus, both tried to tell me I need 4 new tires on a car that's less than a year old. Janette walked me through, did depth measurements and told me I only needed one. Replaced my tire with a matching Michelin and had an alignment done. Even had my car cleaned for me. I will be back. I'm no longer afraid of service at the dealership and I will be back. Saved me $650 as I almost had the guys at Sears talk me in to buying 4 new tires.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Adam and thanks for your kind words! We appreciate Janette as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and make sure to like and follow us on Facebook to catch the latest service specials. Regards, All American Ford of Paramus Team


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  • Great service!

    Ed was all over making sure every detail was covered and had communicated all of it to the others who helped me and did a great job. Thanks!

    Dealer Response

    Thanks for your awesome review, Michael! I'm very happy to hear that Ed was of such great help to you. He takes pride in his customer service and ...


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    Ed was all over making sure every detail was covered and had communicated all of it to the others who helped me and did a great job. Thanks!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for your awesome review, Michael! I'm very happy to hear that Ed was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind Regards, All American Ford of Paramus Team


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  • Best Car Buying Experience I've Ever Had

    Our salesman Mike Lemley was friendly, attentive, and personable. More importantly, he extended sincere respect to both of us, and answered all o...

    Dealer Response

    Thank you for this excellent review, Rober. Mike is a great addition to our sales team and we are glad you had the opportunity to work with him. H...


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    Our salesman Mike Lemley was friendly, attentive, and personable. More importantly, he extended sincere respect to both of us, and answered all of our questions without hesitation. He knows the ropes, and he knew the car!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for this excellent review, Rober. Mike is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook page! Kind Regards, All American Ford of Paramus Team


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