Reviews
We were told that 3 of our tires are defective and we
We were told that 3 of our tires are defective and we were told we had to fight with the manufacturer when those were the original tires on the car when we bought it!!! Seems Regal Kia should stand behind the product they sell.
We were told that 3 of our tires are defective and we
We were told that 3 of our tires are defective and we were told we had to fight with the manufacturer when those were the original tires on the car when we bought it!!! Seems Regal Kia should stand behind the product they sell.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Wonderful experience My dealership experience was smooth
Wonderful experience My dealership experience was smooth and efficient. I got exactly what I was looking for.
Wonderful experience My dealership experience was smooth
Wonderful experience My dealership experience was smooth and efficient. I got exactly what I was looking for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Regal Kia Lakeland!
It was a fine experience De'Miya was friendly and checked
It was a fine experience De'Miya was friendly and checked on me during my wait to make sure I didn't need anything
It was a fine experience De'Miya was friendly and checked
It was a fine experience De'Miya was friendly and checked on me during my wait to make sure I didn't need anything
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Regal Kia Lakeland. We appreciate your business and hope to see you again soon!
It was quick and easy and the shuttle service was a
It was quick and easy and the shuttle service was a really really nice convenience The staff was nice and professional
It was quick and easy and the shuttle service was a
It was quick and easy and the shuttle service was a really really nice convenience The staff was nice and professional
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
If it wasn't for Emmy with her outstanding customer
If it wasn't for Emmy with her outstanding customer service, I wouldn't be getting any service at the dealership. I can probably get a better price somewhere else.
If it wasn't for Emmy with her outstanding customer
If it wasn't for Emmy with her outstanding customer service, I wouldn't be getting any service at the dealership. I can probably get a better price somewhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Felix Mendez - Service Lane Manager - 863-333-4656
Gotten an oil change done, that service was good juat
Gotten an oil change done, that service was good juat needed to clean up some oil after job was done. I do wish that I was able to receive the car wash that was stated online for this service.
Gotten an oil change done, that service was good juat
Gotten an oil change done, that service was good juat needed to clean up some oil after job was done. I do wish that I was able to receive the car wash that was stated online for this service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you, Gene. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Regal Chevrolet, we look forward to having you as a valued customer for many years to come! Felix Mendez - Service Lane Manager - 863-333-4656
I had to go back 3 days in one week waiting on parts than
I had to go back 3 days in one week waiting on parts than the part was originally bad but Jeremy stayed late twice and made sure they got my car fixed and running. I really appreciate him
I had to go back 3 days in one week waiting on parts than
I had to go back 3 days in one week waiting on parts than the part was originally bad but Jeremy stayed late twice and made sure they got my car fixed and running. I really appreciate him
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
The service department of this leadership, as usual,
The service department of this leadership, as usual, provided excellent service. I feel very satisfied with the work performed.
The service department of this leadership, as usual,
The service department of this leadership, as usual, provided excellent service. I feel very satisfied with the work performed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Excellent service, very professional, very friendly,
Excellent service, very professional, very friendly, helpful, quick turnaround, clean and comfortable reception area. Great service
Excellent service, very professional, very friendly,
Excellent service, very professional, very friendly, helpful, quick turnaround, clean and comfortable reception area. Great service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
When my home town KIA dealer would not work with me, even
When my home town KIA dealer would not work with me, even after already purchasing 2 Tellurides from them in five years, I drove three towns over to Regal KIA because they were willing to work with the deal I wanted. They gave me a fair price on my trade and very close to exactly what I wanted with the new Telluride I drove away with. Matt, the sales manager was great and Pablo, my sales guy was just as great. I was so thrilled that I happily bought breakfast for Matt's entire team, the morning I picked up my new Telluride. They certainly earned a loyal, repeat customer and they are sure to get all my referrals. Thanks!
When my home town KIA dealer would not work with me, even
When my home town KIA dealer would not work with me, even after already purchasing 2 Tellurides from them in five years, I drove three towns over to Regal KIA because they were willing to work with the deal I wanted. They gave me a fair price on my trade and very close to exactly what I wanted with the new Telluride I drove away with. Matt, the sales manager was great and Pablo, my sales guy was just as great. I was so thrilled that I happily bought breakfast for Matt's entire team, the morning I picked up my new Telluride. They certainly earned a loyal, repeat customer and they are sure to get all my referrals. Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Regal Kia Lakeland, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!