Regal Chevrolet Kia Lakeland

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4.6
(4,414 reviews)
Visit Regal Chevrolet Kia Lakeland
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 8:30am–8:00pm
Tuesday 7:00am–6:00pm 8:30am–8:00pm
Wednesday 7:00am–6:00pm 8:30am–8:00pm
Thursday 7:00am–6:00pm 8:30am–8:00pm
Friday 7:00am–6:00pm 8:30am–8:00pm
Saturday 7:30am–3:00pm 8:30am–7:00pm
Sunday Closed Closed
New (888) 333-7501 (888) 333-7501
Used (888) 498-8347 (888) 498-8347
Service (877) 852-8308 (877) 852-8308

Inventory

See all 316 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since January 2011.
We are Regal Automotive Group a family owned business serving Lakeland Winter Haven Brandon Tampa and Orlando areas since 1976. We are committed to our community by supporting local charities and community activities.

At Regal Lakeland we strive to be the premier automotive dealership in the area. We put our customers first and work to provide you with "A Different Experience" one that exceeds your expectations by providing outstanding customer service.

We are here to assist you with all your automotive needs!
"A Different Experience" for over 40 years!

Service center

Phone number (877) 852-8308

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

View all 30 employees View less employees

Reviews

4.6
(4,414 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Regal Chevrolet Kia Lakeland from DealerRater.

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5.0

Jorge Benitez is always professional, courteous, and

Jorge Benitez is always professional, courteous, and knowledgeable. He and your service department keep me coming back when I need service for my Kia.

1.0

Took my car in for oil change and tire rotation.

Took my car in for oil change and tire rotation. 14pt inspection was not completed. Car would not start when I went to leave. Car taken back to garage for another 45-60 minutes. Finally car brought back and was told my TCM going out and Kia could not fix as car too old and part not available. Talk to service manager you suggested Asmco for possible fix. Went to Asmco the flowing Monday. They did a complete inspection be and found a transmission seal leaking, heater hoses leaking and spewing antifreeze all over underside of car, front brake pads and rotors in need of replacement. Also the crankshaft sensor which Kia replaced only 3 months ago was the reason for the car not starting, not the TCM. This sensor is failing prematurely and needs to be replaced. None of these items were pointed out by Kia service on Friday when I had my oil change and I specifically mentioned they check the front brakes while they were doing the 14pt inspection. It is very clear to me the 14pt inspection was not done and the technician did not even notice or indicate the leaking heater hoses and the transmission seal leak, both of which could have damaged my car and left me stranded. I have lost faith in this service center.

5.0

After experiencing an unexpected part failure, Regal was

After experiencing an unexpected part failure, Regal was able to work me in for repairs despite a busy schedule. The repairs were completed in less than 3 hours.

5.0

Fast friendly people and service.

Fast friendly people and service. I wouldn’t take my car to any other shop

Dealer response

Thank you for choosing Regal Kia!

4.0

Alaina Southern responded to my email quickly and was

Alaina Southern responded to my email quickly and was more then eager to answer my questions to the best of her ability.

Dealer response

Happy I could help 😁

2.0

A second diagnostic determined a different problem than

A second diagnostic determined a different problem than the first diagnostic. It makes me wonder if spending $280 for a fuel cap (as determined by the first diagnostic) was a mistake and a complete waste of money. I was told by the service rep that the repairs determined by the second diagnostic would take 2 to 2 1/2 hours. In fact, it took more than three--resulting on a higher labor cost.

5.0

Victor was amazing.

Victor was amazing. Honest, up front, great communication. Highly recommend Victor a regal Kia. Always!!!

Dealer response

Congratulations & Thank you for choosing Regal Kia!

5.0

I tie was ver professional.

I tie was ver professional. No hidden fees. No surprises at the end of the same. Highly recommend him.

Dealer response

Congratulations & Thank you for choosing Regal Kia!

2.0

It was so so took to long come back next day act like

It was so so took to long come back next day act like they didn't know us it my credit score twice

Dealer response

Thank you for you feedback. We hate to see a 2 star experience.

5.0

Misael was amazing.

Misael was amazing. He was relentless in trying to find a vehicle in my budget and that I could get approved for. What is puzzling is that I couldn't get approved for a $13k used car but I could get approved for a$25k new car.

Dealer response

Thank you for choosing Regal Chevrolet!

See all 4,414 reviews